One of the more friendly and genuine hotels I experienced within my two weeks of travel. The hotel owner, Carlos, and staff really care and love the people they meet and want to take care of you the best they can. They also personalize your stay and do whatever they can to accommodate you. I once opened my door to my stuffed animal and travel pillow positioned on my bed as a sort of welcome for me and it really touched my heart to know they cared to do something so sweet and personal for me. Yes, I am an adult who travels with a small stuffed animal that has significance and meaning to me - no judging aloud ;o)
I always felt that myself and my belongings were safe and that I was well cared for.