We stayed here two nights during our honeymoon, although we had booked for four. The staff were very friendly and helpful, but the place itself was completely unsuited to us. We were put in a self catering bungalow which was down an unsafe, dirt track and overlooked a rubbish strewn slope and the washing lines. The bungalow was clean enough but lacked basic self-catering things like normal knives (we only had steak knives) and although the hotel offers frewe wi-fi it was impossible to get any. We were also joined by huge ants and a giant stick insect. On our second night our key broke in the lock (it was a cheap Yale rip-off) and we couldn't find anyone to help us for over 40 minutes - eventually another guest managed to get hold of the owner, who wasn't apologetic and at first said that he would just put us in another room for the night, even though all of our belongings were in the bungalow, including our dinner. Overall we felt as though we had paid a lot of money to be shoved out of sight and out of mind. Luckily we were able to check out early - the receptionist was very helpful and apologetic, to her credit - and paid $15 extra to stay at the wonderful Agua Vista.
- Official Description (provided by the hotel):
- If you are planning your next holidays in Costa Rica you must take some time to go and visit the resort "Casitas Sollevante" in Montezuma. The resort itself is located just minutes away from the lively town of Montezuma, situated in the province of Puntarenas, in the southern Nicoya Peninsula (one of the 4 Blue Zones in the world). Casitas Sollevante is the perfect destination for travelers seeking an enchanting escape for their holidays. ... more less
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