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“I would not even consider staying elsewhere - these guys completely get the concept of hospitality & customer service!” 5 of 5 stars
Review of Hidden Canopy Treehouses Boutique Hotel

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Hidden Canopy Treehouses Boutique Hotel
300m este del cruce Camino Sky Trek | Santa Elena, Monteverde, Monteverde Cloud Forest Reserve, Costa Rica   |  
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Los Angeles, California
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
“I would not even consider staying elsewhere - these guys completely get the concept of hospitality & customer service!”
5 of 5 stars Reviewed April 1, 2013

Wow, where to start?!? I have done a (very) substantial amount of international traveling over the years & when finding a place this enjoyable I'm tempted to keep it a secret, but then my sense of goodwill wins out and just have to share... It's an exceptionally well run B&B with a genuine warmth and hospitality that we don't see often enough. Staff was attentive to every need without hesitation or any attitude. Went 'above and beyond' in many areas. Excellent breakfast served 'a la carte' fresh and to-order, and a very liberal afternoon 'happy hour.' B&B consists of the main house with 3 rooms and 5 treehouses (see photos).

My wife & I were supposed to stay for 4 nights, but due to problems with the rental car we changed our plans and stayed for 7 nights instead. Hotel staff was able to accommodate, but only by us changing rooms every night for the final 3 nights of our stay (appears they keep close to fully booked all the time - and for good reason...) Under normal circumstances, changing rooms for 3 nights in a row would obviously be a pain, but in reality it gave us the unusual (and wonderful) opportunity to stay in 4 different treehouses, all of which are uniquely different in floor plans and amenities. Few people get to do this; the Monte Verde area is a bit small & secluded with limited access, and all the other guests we met at the hotel were staying 2 - 4 nights total, which is about right for the Monte Verde area. So by default and a crappy rental car, we had the relaxing luxury of being able to stay much longer than the typical guest, do everything at a laid-back pace, and sample full half the rooms in the hotel.

The treehouses all differ in size, # of bedrooms and common area spaces, and amenities, but all are relatively large for the expected # of guests, very clean, extremely comfortable, and well maintained. Check their website for the individual room descriptions; having stayed in 4 of the treehouses we can honestly say that their online descriptions are valid and accurate, and will very comfortable accommodate the stated # of people without feeling cramped or like you're falling all over each other. Grounds are beautiful and well maintained, location just outside town is perfect with incredible views. All the treehouses have massive windows (some rooms are more window than wall...) that really emphasize the nature, you just have to see it to believe it. (Note, see my other reviews for the attractions in the Monte Verde/Santa Elena area).

The B&B staff was invaluable in dealing with the rental car company (Economy Rent a Car - BEWARE!) and helping us resolve the problems with the broken-down rental vehicle. We could NOT have managed to deal with the horrible rental car company without the help of the B&B staff, which took considerable time & effort on their part, which they did not have to do. They even had one of their maintenance guys change a flat tire for us, without even being asked. Special tip of the hat to Natalia and Giovanni - wonderful people!

Bottom line - I seriously doubt you will find anything else this good in the MV/SE area, and we rank our stay as one of the 'top 10' most enjoyable experiences ever at a hotel.

Tip # 1 - The B&B offers to arrange for guided tours, you need to take them up on this. My wife & I are much more the 'DIY' types and have a natural cynicism when it comes to guided tours, however this was different. The tours were private, group size extremely small (2-6 people max) and the B&B has a couple of select guides that they use that make all the difference in the world. The knowledge of the guides in terms of spotting the wildlife & where to find it made ALL the difference on our tours. Ask for Cokie - we took one tour with him, and were so impressed we took 2 additional wildlife tours with him the following 2 days. Would have taken more if he were available....

Tip # 2 - Prior to the trip, go to REI (or similar) and buy a couple of mosquito coils. Netting is not required, but the B&B is in well nestled into the woods and it is inevitable that some mosquitoes WILL get into your room, there's just no way around it. We purchased two wristbands (don't remember the brand, but they were a dark green color, about $3 each) that are generally intended to be used for hiking, but we decided to leave them open on the nightstands overnight. Worked like a charm, not a single bite (except for the one night we forgot to leave them out, then we both received a handful of bites...)

Tip # 3 - Beware Economy Rent a Car - the miserable experiences we encountered with them throughout our trip, from start to finish, will be detailed elsewhere on the internet. Post-trip, I found many many many horrible reviews of Economy Rent a Car posted online, sure wish I had seen them prior to the trip.

enjoy!

Room Tip: get one of the treehouse rooms - it's fully detached from the main house, has exceptional privac...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed March 29, 2013

I don't give out a lot of 5's for lodging. A place can be pretty sweet, but it takes something special to earn a top rating. Hidden Canopy fills the bill. My wife and I rented the Rivendell treehouse for three nights on our 10 night stay in Costa Rica, and it was everything we'd hoped for, a truly unique experience. The treehouse itself was recently built, completed in the last several months, and the layout and quality are excellent. The website pictures in no way overstate what you will experience, both interior and exterior. Rivendell, with two levels, a large seating area and balcony upstairs, two bedrooms and two and a half baths, was larger than what the two of us needed, but it was the only treehouse available when we booked last fall. Keep that in mind if you want to stay in one of the treehouses, and book early.

The grounds are beautifully landscaped, with a cascading water feature and koi ponds following the length of the path down to the treehouses. Gardens and trees dot the property, housing a variety of bird life. Views of the mountains are breathtaking.

The luxurious surroundings and stunning views are only part of the package. We began to appreciate the great service and wonderful amenities offered by Hidden Canopy immediately. Natalia arranged for our transportation from San Jose, and while our driver didn't speak English, he was competent and his van comfortable. He was waiting at the airport when we arrived. We had priced independent drivers, and the rate was competitive. We had considered renting a car, but with the cost of insurance, using drivers wasn't a huge luxury, and one that was very much appreciated, especially in the mountains, where the roads are pretty dicey.

Natalia greeted us with wine at the main house, and explained the layout of the property prior to showing us to our treehouse. Throughout our stay, she answered our every question and arranged a number of activities for us, as well as taxi's for trips to restaurants and activities. Natalia was truly a great resource, and we thank her for the excellent service. The owner, Jenn, was away on personal business, but the entire hotel ran like a well oiled machine under Natalia's expert handling. All the staff members were friendly, helpful and professional. Gio was always good for a laugh or a little gag, and we appreciated his attitude a lot.

Others have written about the great breakfasts, "high teas", and stunning grounds, so I won't say more than to affirm all the positive comments. I will say the high teas are a great way to meet other guests, make new friends and share experiences, and this added to the special ambiance of Hidden Canopy.

There are a couple aspects of the property worth mentioning, not complaints, just things prospective renters should be aware of. Rivendell is the farthest treehouse from the main house, not a long walk (maybe a hundred yards), but the walk back to the main house is a fairly steep uphill path. I'm in average shape for a guy in his early sixties, and I was puffing by the time I got up the hill. I kind of liked the workout and got used to it, but it is something to be considered. The beds are quite firm (for our tastes) but comfortable. Baths include a rain shower and all those jets in front. The minor downside of the property was the water pressure in the shower (on the low side) and available hot water supply (if we took two consecutive showers, hot water would run out by the end of the second shower).

All in all, Hidden Canopy is a top notch lodging experience, a place we would be eager to return to. I highly recommend it if you plan to visit this beautiful region of Costa Rica.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 29, 2013

I praise Hidden Canopy Treehouses in detail on my travel blog - Travelling Angeleno http://bit.ly/14XL8St

In brief summary, the proprietor, Jen. has created a magnificent seven room mountain top retreat with an unparalleled view of the Monteverde cloud forest that comes right up to the floor to ceiling windows of your room extending out from the mountain side and combined that with pampering service and hospitality. You definitely feel like a guest in her home. Somehow Jen makes it feel like you've been friends with her for years.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rochester, NY
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 28, 2013

Special, unique stay in the Glade Treehouse. We were treated like royalty, loved the Happy hour with drinks and appetizers and desserts, and especially loved meeting Jen and Natalie who helped us so much. Their home felt like our home, the views of the Nicoya Peninsula and rainbows were exquisite, and Geoh was a special help to us. Love, everything about this place, the highlight of our trip. Jen deserves accolades for everything she has done to her B&B. Miss you Jen. Good luck and hope we will return again soon.

Room Tip: Loved the Glade, private with forest view and awesome bed with netting (felt like a princess) but al...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 27, 2013

My husband and I stayed in the Cloud room (in the main lodge) at Hidden Canopy for two nights during our honeymoon in Costa Rica. The highest compliment that I can think to give to this hotel is that I felt like I was visiting a good friend's home. This hotel and it's grounds are gorgeous and unique. The atmosphere just exudes nature, coziness and warmth. Natalia and Jen were so friendly and welcoming. Jen talks to you as if you are a long-lost friend! Gio and the rest of the staff were so helpful and great! The room was beautiful and each room at the hotel has a different story and theme! Tea time/happy hour (5pm-6pm) was great with small plates and endless drinks! Breakfast was delicious (definitely try their french toast!)! We were able to order delivery in for dinner in the case that we didn't want to brave the bumpy road into town which was super convenient!
We took an amazing guided nature walk with Koky at the Curi-Cancha Wildlife Reserve and saw a sloth, a quetzel, howler monkeys, toucans, three-wattled bellbird and many many other birds! This guy is a bird whisperer! He can make a large variety of bird calls on top of being able to recognize the type of bird from the chirps they make in the wild! He has an uncanny ability to spot them from far away, too! In addition to his amazing knowledge of the wild, he took pictures of the many wild animals we saw through his telescope!
Highly recommend this hotel and walk!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado, USA
Senior Contributor
38 reviews 38 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed March 23, 2013 via mobile

Our 3 night stay at Hidden Canopy was a highlight of our month in Costa Rica. While we considered staying in one of the tree houses, we opted for the Clouds room and were so glad we did. Its location provided not only a gorgeous view of the surrounding greenery, birds, and the Gulf of Nicoya in the distance, but easy access to the main house and the amazing staff. It's rare to find a property that has it all -- friendly and knowledgeable staff, delicious food and drink at breakfast and "tea time", wonderful views including rainbows in the morning and sunsets in the evening, comfortable and spacious rooms with lovely amenities, interesting fellow guests to share experiences with. We appreciated being able to order dinner from local restaurants so we didn't have to leave the lovely dining room where the staff set up our table with china and candles and served the food so it seemed like we were not eating "take out." (The three restaurants that deliver meals are some of the best in the area so it isn't really a sacrifice to have food brought in.)
We unfortunately were there when the owner Jen was away, but Natalia, Gio, and the rest of the staff made us feel so welcome. And the guides they have available are exceptional. My husband and I went on an excursion with Kokey to view birds in the cloud forest reserve. We were rewarded with sightings of quetzals and other amazingly colorful and interesting birds that would have been impossible for us to spot without the exceedingly trained eye of Kokey. He went above and beyond by taking photographs with my camera (some of the best of our trip) and after our official tour was over he took us on an extra drive to ensure we could see parrots and howler monkeys (which we did). In addition to his exceptional birding skills, he is an interesting and kind man who is a pleasure to spend time with.
Unfortunately, my husband was not feeling well during part of the time we were visiting. While this precluded some of our planned activities, we had the good fortune of this occurring while we were at a comfortable place with caring and helpful staff who went out of their way to ensure he was well taken care of. (The friendly house cats loved visiting with him and maybe that helped in his recovery.)
I can't say enough about our experience at Hidden Canopy and would encourage anyone traveling to the Monteverde area to make it a priority to book a stay there.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor Heights
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2013

Total luxury in the jungle. We stayed in Rising Sun for 2 nights. Getting to it wasn't easy, but once there, amazing. We particularly enjoyed "Tea Time" at sunset with a glass of wine and tasty appetizer. Breakfast was delicious too. Natalia and Geoh were helpful and friendly. I would recommend staying here for privacy and relaxation.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hidden Canopy Treehouses Boutique Hotel

Address: 300m este del cruce Camino Sky Trek | Santa Elena, Monteverde, Monteverde Cloud Forest Reserve, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Monteverde > Monteverde Cloud Forest Reserve
Amenities:
Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 10 B&Bs / Inns in Monteverde Cloud Forest Reserve
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Serene atmosphere secluded in the forest canopy -- 5 luxurious treehouse chalets and 2 well-appointed rooms - all comfortably equipped with over-sized beds, living-room areas, fantasy waterfall showers, private balconies, coffee service, and mini-bar. Easy chalet access from platform walkways and ample opportunities for birding. Wireless Internet and computer access, lending library and portable DVD players in the main house guest lounge. Full Costa Rican Breakfast and our renowned "Gulf-view Sunset Tea" with Sangria and snacks included in room price. Located near canopy tours and the Santa Elena Reserve. Reservation Hours - 9 AM to 7PM. Non-smoking property. Please note: We do not receive children under the age of 14. ... more   less 
Also Known As:
Hidden Canopy Treehouses Boutique Hotel Monteverde, Costa Rica

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