We went here on our recent trip to Costa Rica. I cannot say enough about the hospitality of the staff. One of the guides, Daniel, picked us up at the airport. He was very helpful answering our questions along the drive and helping us to get lunch. The drive was very scenic as well. The room we were given had breathtaking views as well as the area in general. Our first night Sasha(not sure on the spelling) waited on us during dinner. The restaurant area again provides beautiful scenery. The chef and Sasha accommodated our needs as we had 2 guests who were allergic to various items. The food was excellent. The following day we did the canopy waterfall ziplines. This is my 4th time to zipline and by far my favorite. The views are amazing!! The chance to swim in the middle was fun. The guides, Daniel, Patricio, Werner, and Petey were excellent. They looked out for our safety as well as making sure we all enjoyed the time. We did the superman zipline at the end... Do not miss this opportunity, you will regret it! We had lunch before departing and as always, the food was perfectly prepared. Daniel, the guide, gave us a ride back into San Jose. If I could stress one thing about this experience it would be that the guides/ workers are the most hospitable I've ever encountered. The owners were not so friendly and could probably learn from them in this area. It is a sign of a job well done, when guests want to return solely based on the treatment they received during their stay!!