Arriving there around 6:00 PM it’s interesting, my guests were tired, reservation didn’t showed up and there were 4 blackouts while we were there, no flashlights were offered to the people there.
During dinner and later breakfasts, service was poor, I could agree on have new trainees, but using that writing on the menu as an excuse for lacking of basic service, is not good.
Is the place and location Magic? Of course it is but they need to work on their service.
- Official Description (provided by the hotel):
- Located within walking distance of Manuel Antonio National Park, Arenas Del Mar is an extraordinary beachfront and rainforest resort catering to travelers looking for more than the typical luxury hotel experience. Stunning, luxurious, and sustainable, our hotel has 38 rooms with exclusive beach and nature views, nestled in eleven acres of rainforest with private trails and two tree-shaded white sand beaches. Unique among the hotels in Manuel Antonio, our carbon-neutral property offers sustainable, luxurious lodging. As well, we are proud to be the first Costa Rican luxury hotel to have been awarded the Five Sustainability Leaf Award and a Five Star Award. With this stunning location and a myriad of personalized services, on-property activities and land and water-based tours catered for honeymooning couples and families alike, Arenas Del Mar is the perfect base for exploring on your Manuel Antonio vacation. ... more less
- Reservation Options:
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- Also Known As:
- Arenas Del Mar Beachfront And Rainforest Resort, Manuel Antonio, Costa Rica Manuel Antonio National Park