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“A lovely place to stay” 5 of 5 stars
Review of Hotel Mandarina

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Hotel Mandarina
3.0 of 5 Hotel   |   Main Road between Quepos and Manuel Antonio National Park, Manuel Antonio National Park, Costa Rica   |  
Hotel amenities
London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“A lovely place to stay”
5 of 5 stars Reviewed March 18, 2013

The hotel had changed hands in January and our November booking had not been passed on to the current management. However, the delightful new manager, Lorena, quickly found us (two couples) two rooms. Nothing was too much trouble for her. She recommended a local restaurant and organised a tour for us the following day to Manuel Antonio National Park. We swam in the hotel's pool, watched by a troop of monkeys and ambled over the road for cocktails at a bar with a stunning view over the bay. Lorena's English is excellent, probably because she is married to a Texan, who plays guitar in a band at a restaurant a little further down the road, which we discovered by accident when we wandered in to get a view of the sunset. She also organised a private shuttle bus to get us back to Heredia on our last day. We really wished we could have stayed longer than two nights. PLEASE NOTE that reviews written before the 15th January 2013 are now out of date. Since Lorena took over the running of the hotel things have changed out of all recognition. We had no problems with hot water or air conditioning and the rooms were clean and light. The pool was clean and the breakfasts were delicious, served out in the open air overlooking the pool with those monkeys looking on. We were told that a sloth passes by at about four o'clock in the afternoon, but unfottunately we missed him! Thank you Lorena, you're running a great hotel.

Room Tip: We had two studio rooms A and C which were clean and spacious. Room A was marginally lighter as it...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 15, 2013

Fabulous stay at Hotel Mandarina. I just learned it came under new management and was renovated as of Jan 15 as their reply below to one posting says. We stayed there for 3 nights starting Feb 17th. I chose this hotel even tho there was a very negative one posted which I read after I made the reservation because so many of the other postings were positive.

Ceiling fan and air conditioner excellent. Clean, lovely room, comfortable king size bed in our room. Mini Refrigerator. Excellent lighting. Daily cleaning care excellent.

The front desk personnel could not have been more attentive and helpful. Pool was clean. Grounds are lovely with flowers in bloom everywhere. Chaise lounges at pool were in excellent condition.

Breakfasts were excellent. I drink iced coffee in warmer weather and the lovely lady who made us breakfast each of the three days made sure I had plenty of ice for it. And since I usually use half and half, and not the fat free kind, she had at least whole milk for which I was greatly appreciative.

Note that Manuel Antonio topography is made up of hills which means one needs to walk up or down to get to places in the hotel/resort/complex where one stays. Knowing that because we had been to Manuel Antonio before (25 years before, actually), we requested a room closer to the parking area, which is not even seen from our room. There were a few stairs down to our room.

In the rooms, one might need to walk down a few steps to the sleeping area and another few steps to the bathroom. Our bathroom had a shower, large mirror over the sink, plenty of places to store stuff on the shelf near the mirrors.

You can't go wrong with Hotel Mandarina. The price and location and amenities are great!.
And I will post more about our trip in general to Costa Rica as soon as I can

Room Tip: We had room F. Good location.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greenfield, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

Hotel Mandarina is a secluded getaway nestled in the trees but close enough to all the action. The room was very clean, the breakfast was homemade and delicious. The beds are extremely comfortable, and the hospitality is phenomenal. The pool was clean and refreshing, and the staff can connect you with tours and tell you all the great places to visit. The location is perfect - I walked to the beach every day. This is not a touristy chain - it was recommended by a local and it is a perfect place to get away from the loud tourists and relax with a slice of culture, nature, and peace. That is exactly what I did, and I can't wait to return!

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tangerineTangerine, Manager at Hotel Mandarina, responded to this review, March 15, 2013
Thanks Corinne for your review ! We are glad to hear that your stay back in February was a pleasant one ! We certainly hope to see back again in the near future.
As I told you since taken over as a manager in mid January 2013 my main focus has been the improvement of he hotel and taken care of all the maintenance issues that needed taken care of.
We are getting there and I know that guest will find a nice place to stay ! Thanks again !
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Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed March 1, 2013

My family and I are hearty travelers, and we're pretty easy to please. Not much phases us, and we're go with the flow folks. But we felt that we had to warn others that this hotel is not at all what you see advertised, and is falling apart cosmetically and mechanically. Over a hot stay to Costa Rica, one of our two rooms had no air conditioning or hot water. The reply from the front desk? The cool water will feel good given how hot the room is without AC. Seriously? The place is also dirty and falling apart -- peeling paint, cracked floors and walls, and things floating in the hot tub and pool. The pics we attach tell the tale. Sorry that we lost the pics inside the rooms so you can see that they are no better than what you see in pics outside. Steer clear of this place.

Room Tip: Pick any other place!
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  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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tangerineTangerine, Manager at Hotel Mandarina, responded to this review, March 4, 2013
The Hotel is under new management since January and since then many maintenance jobs have been performed to upgrade the place. The photos posted show the bodegas for tools and pool pump and were most likely taken before January 15. The new mangement is committed to improve the cleanliness of the grounds and the roooms.
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Shijiazhuang, China
1 review
4 of 5 stars Reviewed February 16, 2013

I stayed there with some friends during a beach trip for the New Year's vacation. Very affordable place, is very good located making it easy to get to the beach, as well as different restaurants and bars. Talking about the rooms, they were very clean and didn't lack of ammenities. About the service, food was good, and the staff very kind and helpful.

For everybody, whether you are a local tourist or a foreigner, I would strongly recommend Hotel Mandarina to stay!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Zollbrück
1 review
4 of 5 stars Reviewed February 9, 2013

I have nothing but good things to say about this place! I did not have a reservation and tghey were very accomodating ! The staff was very helpful. They told me how to get around, told me about all the local spots to check and give me all kinds of tips that truly made my vacation perfect !
They arrange a tour to the National Park that was awesome !
The rooms were very clean and the breakfast great ! I loved sitting by the terrace and read my book in the afternnons and spot some beautful birds. Also waking up with the sounds of nature !!
I recommend this place to all those looking for a great place with a great location and also those looking to have a relaxing time during their vacation !
I hope more people will discover this place !

Room Tip: Ask for the standard room with king bed if travelling solo or with your significant other ! If you w...
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Austin, TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 8, 2013

I found this place to be very charming, conviniently located (close to the beach, restaurants, bars, bank, bus stop)
The rooms were very clean, the breakfast very tasty and the staff very helpful !
I did not find any of the issues that other people mentioned here !
I would recommend this place to all my friends and family.

Room Tip: The studio rooms are in a higher level and are molre spacious than the standard and I think some peo...
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  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tangerineTangerine, Manager at Hotel Mandarina, responded to this review, February 9, 2013
Thanks Robert for the nice review...Looking forward to see you again !!!!!!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Mandarina

Also Known As:
Mandarina Hotel
Hotel Mandarina Costa Rica/Manuel Antonio National Park
Address: Main Road between Quepos and Manuel Antonio National Park, Manuel Antonio National Park, Costa Rica
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #27 of 48 hotels in Manuel Antonio National Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Mandarina 3*
Official Description (provided by the hotel):
Hotel Mandarina is a small boutique hotel . It has a history in Manuel Antonio since the early 1990's. It has previously been known as Hotel El Dorado Mojado and Hotel Kekoldi. In 2007, the 12 unit hotel has been given the new name, Hotel Mandarina. Mandarina is known as a small orange, like a tangerine, in Costa Rica.Hotel Mandarina is located in Manuel Antonio, just outside the small Pacific coast port town of Quepos. See map. We are at the highest elevation on the main road about halfway between Quepos and Manuel Antonio National Park. If you chose to drive, you can park your rental car in our secure lot behind the reception building. Manuel Antonio is only 3 1/2 hours by car or bus from San Jose, so long as you take the shortest route. Faster yet, is a 20 minute plane ride from San Jose on Nature Air or Sansa Airlines. Quepos and Manuel Antonio are fairly easy to navigate since there are only a few main roads.We are just 1.2 miles (2 Km) from some of the most beautiful beaches in Costa Rica with the entrance to Manuel Antonio National Park at the end of the main road. A twenty minute walk down the secondary road from the hotel will bring you to a secluded beach. The local bus stops 50 yards from the hotel and brings you to the main beach or Manuel Antonio National Park in 5 minutes. ... more   less 
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