I spent three nights in February 2013 at Buena Vista Villas with my mother and two adult brothers and it was an amazing stay! We arrived late at night after traveling from Arenal and were frustrated to see that our villa, although beautiful, had just one bedroom with one bed. We let reception know about the mix-up and Johan went above and beyond to correct the mistake. It ended up taking about an hour and a half to get into our new villa but it was worth the wait! We were given #401, which is right next to reception, and it was an amazing two-level villa with two bedrooms, each with an attached full bath (including an awesome, massive partially outdoor shower). It was really convenient to have the full kitchen even though we just used it to prepare/store snacks and drinks; had we stayed longer, I think we definitely would have used the grill and other appliances to cook meals. The balcony was also amazing (complete with a hot tub, dining table and sitting area) - one of the best views I've ever seen and yes, the monkeys will come visit! Johan repeatedly checked on us throughout our stay to make sure we were enjoying ourselves and not upset by the issues at the beginning. He and the other staff were extremely friendly and helpful with everything.
As for the rest of the resort, the three pools were all very nice but the real selling point is the private beach! We spent one morning on a tour of the National Park (great experience) but the rest of the time was spent at the beach. It was definitely a trek all the way down from #401 (the way back being a real workout), but we decided not to be whimpy and get the exercise (shuttles are widely available though). The beach had plenty of chairs and the attendants were very helpful with setting up umbrellas, helping us get out on kayaks, etc. We didn't eat at the beach bar or any of the pool bars but it was very convenient to have the bar right there for drinks. Speaking of food, I would highly recommend Cafe Milagro (just a short walk out to the right of the resort) and Agua Azul (to the left). The road/sidewalk situation is a little dicey (as in most of Costa Rica) but you can definitely walk to restaurants, bars, the ATM and grocery store.
I have nothing but good things to stay about Buena Vista - I would be thrilled to return. And thanks again to Johan and his team for making sure we had an unforgettable stay!
We actually enjoyed being up at the top of the resort next to reception (#401) because it made it ea...
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March 11, 2013
Thanks for the review and I definitely understand your like of 401 since it’s close to the main gate and has a jaw dropping view. Sorry about the mix up upon your arrival and I’m glad we fixed it right, thanks too to Johan. Quick tip Agua Azul is to the right out of the main gate so in Café Milagro. As always thanks monkeys! Pura Vida, The Staff
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