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“Great experience” 5 of 5 stars
Review of Gaia Hotel & Reserve

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Gaia Hotel & Reserve
4.5 of 5 Hotel   |   Km 2.7 Carretera Quepos a Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica   |  
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San Francisco, CA
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Great experience”
5 of 5 stars Reviewed October 17, 2013

Stayed at the Gaia for five days while attending a friend's wedding that was happening nearby. After an exhausting trip in from the States, and lost luggage, it was great to be welcomed with a cold drink, warm greetings, and very professional service. SInce I was traveling alone, having a staff that were so friendly really made the Gaia feel like home, and my every ask was taken care of with a smile and friendly attitude. Highly recommended.

Room Tip: HIgher rooms have a better view. I was upgraded to a suite with a private upper deck, and a smaller...
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  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 18, 2013
We are thrilled you enjoyed your stay with us. Our staff miss you already and are so glad you choose our Gaia Hotel & Reserve while visiting Manuel Antonio.

Thank you for taking the time to post on this TripAdvisor forum and sharing your experience with other readers. It means a lot to us.

Please consider coming back to Gaia in the future so we can give you the 5 star service you so deserve and can expect at Gaia.
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778 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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  • German first
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English first
Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

After doing a few weeks of research - it seemed like a no-brainer to choose the Gaia Hotel & Reserve. My boyfriend and I are so glad we did. First class service all around.

Arrival
We were picked up at the airport (very nice). We flew Sansa Air from SJO to Quepos (highly recommended). It provides great views and takes 20 minutes opposed to a 2.5-3 hour drive. This was great because we only stayed in the Manuel Antonio area. It would probably be best to rent a car if you were visiting multiple regions in Costa Rica.

We were greeted warmly upon our welcome to the hotel with a cold towel and fresh juice. Carlos in reception was there and gave us a tour of the property and showed us our room. He was so nice, friendly and polite and let us know if we needed anything at all, to let him know. It was also great because the hotel provided free transportation from the hotel to anywhere that you needed to go from 7am - 4pm. There were a few times that we needed to go to the ATM and they took us, no questions asked. They also drove us to Manuel Antonio National Park and picked us up after we walked around and ate at a local restaurant.

The Property
The place was absolutely amazing. Luxurious and clean. It was the perfect size hotel (20 rooms). We were told that there were 20 people staying there when we were there (but I definitely didn't see 20 people). The pool (5 tier infinity pool) was amazing, great temperature and is exactly what we envisioned. There were always deck chairs available and the bartender would offer us fruit, towels and food if we needed it. We also got to see monkeys and lizards!

The Room
We stayed in the Jungle Suite and it was perfect. No need to get super fancy when there weren't many people on the property anyways. Good views, clean, awesome shower and bathroom.

The Weather
We knew we were going in the off season, but we really lucked out. The first and last day were sunny the entire time! The other days were hot and humid and would rain in the afternoon and evening, but we didn't care since we would wake up super early and just take a nap when it rained in the afternoon.

Reception/Concierge
On top of Carlos' great customer service - Fabio was extremely helpful. We wanted to figure out our schedule for our trip right away and Fabio set everything up for us! He set up Zip Lining and Canopy Tours through Midworld (highly recommend), a guide for Manuel Antonio and our spa treatments. Alcides was also great, making change for us on multiple occasions and checking us out. Overall, Fabio, Carlos and Alcides really made our trip by setting up everything for us and making us feel welcome. They were always smiling and checking up on us, and offered first class customer service. We can't say enough good things about these three!

The Restaurant - La Luna
I did not eat one thing at the restaurant that wasn't delicious. Breakfast (included) was tasty. The Eggs Benedict and Huevos Rancheros were my favorite. My boyfriend liked the Costa Rican Breakfast. Lunch and dinner were great as well. Aldo and Jorge waited on us several times and were very nice. Jeffrey the bartender took care of us several times as well because we would sit in the comfy chairs at the restaurant and just look out at the amazing view. We did the free cooking class (highly recommend doing) with the chef and Jeffrey translated and took pictures for us. The tapas and happy hour deals were nice as well. Just like reception and concierge, the Aldo, Jorge, Jeffrey and the entire restaurant staff provided top-notch service.

The Spa
I feel awful for not remember the names of the Spa Staff but they were great too! My boyfriend and I took advantage of the free 20 minute service. I got the facial and it was very nice. We also scheduled 60 minute massages - the hotel had a deal 2 for 1 so that was unexpected and nice since we had planned on doing them anyways. The massages were great, the room was nice and overall the Spa was relaxing, tranquil and offered great views as well.

The Reserve
We did the nature hike in the morning. It was the perfect way to spend your morning. Saul (spelling?) was our guide. He also happened to be our guide for Manuel Antonio and he was great! First off, we weren't sure if we even needed a guide for the national park, but we definitely did! Saul pointed out things we wouldn't have ever seen such as lizards, tree crabs, monkeys, and yes, even sloths! So, we were happy to see that he was our guide for the reserve hike. It was rainy, but still a good time - definitely more of a hike than the park was but we liked it. Saul is a great guide and it was nice to know that Gaia is dedicated to helping out the wildlife and plant-life in Costa Rica.

Overall - GO TO GAIA!!!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 18, 2013
Thanking our recent guests for their very comprehensive review of our Gaia Hotel & Reserve.

We are thrilled we exceeded your expectations and our renowned 5 star service suited your every need.

Every aspect of our guests stay is always met with genuine responsiveness from our staff and we are so very happy to have shared the magic we created at our resort.

Nothing short of spoiling our guests, we would love to count you among our list of repeat guests and look forward to seeing you again in the future.

Thank you for posting on this TripAdvisor forum.
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Los Angeles, California, USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

My husband and I stayed at this property back in Aug 2012. We were blown away by the beautiful property, delicious food, and most importantly amazing customer service. They have it all! I highly recommend this hotel for your stay in Costa Rica.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 14, 2013
Thanking our guests for having taken their personal time to write a wonderful review of our hotel.....Gaia Hotel & Reserve.

We are thrilled we exceeded your expectations and truly hope we get the chance to spoil you once again.

Gaia sets itself apart from other hotels in the Manuel Antonio area and are proud to have guests like yourself experience the magic we have created here.......

Thank you for sharing on this TripAdvisor forum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida
Top Contributor
73 reviews 73 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 8, 2013

Everything about Gaia is excellent. First the service is impeccable with EVERY employee helpful and always cheerful. Touches like a 24 hour bar at the infinity pool manned by the wonderful Joshua are fantastic as is the fact that the staff does expend the effort to learn who you are during your stay.
The hotel is in the jungle and has views above the trees to the ocean which are spectacular. Monkeys hang out by the restaurant and by your room so you don't even need to hike to see them. The food and drink is very good and again the service terrific, as are the spa services. The rooms a spacious and comfortable with excellent large beds.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 14, 2013
Well, we miss you already and can't wait for your return visit.

Our staff enjoyed spoiling you and giving you everything you expected and more.

Spectacular setting indeed and our staff is the very best around ,most having spent many years with us at Gaia.

Thank you very much for sharing your experience on this TripAdvisor forum.
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Hendersonville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

This property is the best! The staff was friendly and accomodating for our every need. The rooms, which all had breathtaking views, were appointed for the guests every need. The sunsets in the restaurant were lovely. The food was superior-tuna melted in your mouth. I can't say enough nice things about the property as a whole--they tried to make you feel as this was your second home. Will go back and stay longer!!

Room Tip: There are no bad rooms.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 14, 2013
Thanking our recent guests for all their wonderful comments on our Gaia Hotel & Reserve.

Yes, many guests do feel that Gaia is their second home and is the reason many return year after year to experience this once again.

We would love to welcome you back and look forward to spoiling you once again.

Thank you for posting your experience on this TripAdvisor forum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

My boyfriend and I stayed at Gaia Hotel from October 4 thru Sunday October 6th. We had just come from a breathtaking hotel in La Fortuna, and Gaia had high expectations to meet, and they did!

We arrived before check in and were greeted with a cold towel and a drink and MANY friendly smiles. The gentleman at the front desk never stopped smiling and was genuinely happy to help us. He explained that they could take us to the beach or to the park until our room was ready or that we could lounge by the pool or the beautiful restaurant upstairs. We decided to change shoes and walk around the reserve on the property. It had been raining so I'm glad they advised us to change shoes. We were absolutely blown away to see a sloth right there. On our way back to get to our room we saw a family of monkeys on the property! That was worth every penny right there.

When we were shown our room we were very impressed by the amount of space and the ammenities. We didn't stay in our room much, because there was a lot to do else where. However, the room was luxiourous and spacious enough to lounge around if you want to relax.

We spent several hours on Saturday just lounging in the beautiful pool. Joshua was our bartender and was there for WHATEVER we needed. The appetizers were delicious and the drinks were cold. The view was something we will never forget.

I HIGHLY recommend eating at the restaruant on the property, La Luna. We read great reviews prior to going there and were not disappointed. The breakfast that came with the room was tastey and had the right amount of selections. Our dinner Friday night was to die for.

The hotel had wifi throughout, so it was nice to be able to send pictures to family from the pool. The shuttle service was courteous and timely. I can't say enough great things about this hotel. Highly highly recommend it!

Room Tip: Didn't pay top dollar for a room because we weren't in it enough, but it was still a great r...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 14, 2013
What a wonderful review. It is guests like you that we thank ourselves for having created Gaia Hotel & Reserve.
The entire staff is still smiling and we welcome your very extensive review of our hotel and reserve.

A more magical experience could not be duplicated in the Manuel Antonio area. In face, we are amongst the very small number of hotels in Costa Rica that have earned the 5 star emblem from the government tourist board.

Thank you for sharing your experience on this TripAdvisor forum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 2, 2013

We visited the Gaia Hotel & Reserve for our Honeymoon in September 2013. We absolutely cannot say enough about the amazing service we were provided throughout our entire stay. The staff bent over backwards to make sure we had a great stay. We flew into SJO from the US, where our friendly driver Alex awaited us with a sign. He explained a lot about the land and culture to us on our almost 2.5hr drive to the Gaia, and made sure we got to stop and see the crocodiles en route. He remembered our names throughout our stay and always made an effort to come say hi to us when we were nearby. Upon arrival to the Gaia, we were amazed by the beautiful views the resort boasts, and had a nice lunch at La Luna, the resort's restaurant. Then we got a tour of the property, which was nice because it made us feel more comfortable in terms of navigating what seemed like a rather large place upon our arrival. We stayed in a deluxe suite, which was spacious and very nicely maintained. We unfortunately did not use our upstairs terrace, as we visited Costa Rica during the rainy season, and seemed to get a good bit of rain every afternoon/evening when we had time to use the terrace. The staff at the Gaia helped us to plan and schedule all of our activities for the week, and we loved the ease of being able to pay for our activities through the hotel rather than having to carry cash/colones or incur the additional international transaction fees every time we went out to do something. We were even able to charge our beach chairs and drinks from the public beach back to the hotel! The hotel transportation to and from town/the beach was very easy to use and always readily available. We also visited the spa on 2 separate occasions, and had nice treatments with great service. Prices at the spa were very comparable to what we're used to in the States. The food at Luna was pretty good overall, and we loved that breakfast was included every morning, but we would definitely recommend going out to eat in town for even better food with less expensive prices. Overall, we loved everything about our stay at Gaia. It was the perfect place for our honeymoon! We would definitely recommend it to our friends and family, and can't wait to return for another visit!

Room Tip: Pick your room based on the purpose of your trip.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 7, 2013
Thanking our recent guests for their wonderful review of our Gaia Hotel & Reserve.

They are the type of guests that fully appreciate what we have created here and we welcome them back for many more returns.
Our entire staff are grateful for having been able to serve them while on our property. Service is our best kept secret and our staff seem to excel in that region.

We are thrilled you chose Gaia for your special honeymoon and even more thrilled that your expectations were exceeded.

Thank you for sharing on this TripAdvisor forum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Gaia Hotel & Reserve

Address: Km 2.7 Carretera Quepos a Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Manuel Antonio National Park
#1 Spa Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Gaia Hotel & Reserve 4.5*
Official Description (provided by the hotel):
Gaia Hotel, Manuel Antonio's only 5-star resort and dining. Bask in our infinity-edge pools, dash Aveda bath salts into your Jacuzzi and relax enjoying the jungle and ocean views. Rooms feature A/C, cable, flat screen TVs, portable phones, home entertainment units, internet connectivity, coffee-maker, mini-bar, safety box, hairdryer, 24/7 room service and full spa services. Your personal valet sees to your needs, and our Nature Guide hosts an exclusive tour of our 12-acre Nature Reserve. ... more   less 
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Also Known As:
Gaia Hotel And Reserve
Gaia Hotel & Reserve Costa Rica/Manuel Antonio National Park

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