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“Rainforest” 5 of 5 stars
Review of Gaia Hotel & Reserve

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Gaia Hotel & Reserve
4.5 of 5 Hotel   |   Km 2.7 Carretera Quepos a Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica   |  
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Los Angeles, California, USA
1 review
1 helpful vote 1 helpful vote
“Rainforest”
5 of 5 stars Reviewed October 9, 2013

My husband and I stayed at this property back in Aug 2012. We were blown away by the beautiful property, delicious food, and most importantly amazing customer service. They have it all! I highly recommend this hotel for your stay in Costa Rica.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 14, 2013
Thanking our guests for having taken their personal time to write a wonderful review of our hotel.....Gaia Hotel & Reserve.

We are thrilled we exceeded your expectations and truly hope we get the chance to spoil you once again.

Gaia sets itself apart from other hotels in the Manuel Antonio area and are proud to have guests like yourself experience the magic we have created here.......

Thank you for sharing on this TripAdvisor forum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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844 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Hollywood, Florida
Top Contributor
84 reviews 84 reviews
9 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 8, 2013

Everything about Gaia is excellent. First the service is impeccable with EVERY employee helpful and always cheerful. Touches like a 24 hour bar at the infinity pool manned by the wonderful Joshua are fantastic as is the fact that the staff does expend the effort to learn who you are during your stay.
The hotel is in the jungle and has views above the trees to the ocean which are spectacular. Monkeys hang out by the restaurant and by your room so you don't even need to hike to see them. The food and drink is very good and again the service terrific, as are the spa services. The rooms a spacious and comfortable with excellent large beds.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 14, 2013
Well, we miss you already and can't wait for your return visit.

Our staff enjoyed spoiling you and giving you everything you expected and more.

Spectacular setting indeed and our staff is the very best around ,most having spent many years with us at Gaia.

Thank you very much for sharing your experience on this TripAdvisor forum.
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Hendersonville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

This property is the best! The staff was friendly and accomodating for our every need. The rooms, which all had breathtaking views, were appointed for the guests every need. The sunsets in the restaurant were lovely. The food was superior-tuna melted in your mouth. I can't say enough nice things about the property as a whole--they tried to make you feel as this was your second home. Will go back and stay longer!!

Room Tip: There are no bad rooms.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 14, 2013
Thanking our recent guests for all their wonderful comments on our Gaia Hotel & Reserve.

Yes, many guests do feel that Gaia is their second home and is the reason many return year after year to experience this once again.

We would love to welcome you back and look forward to spoiling you once again.

Thank you for posting your experience on this TripAdvisor forum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

My boyfriend and I stayed at Gaia Hotel from October 4 thru Sunday October 6th. We had just come from a breathtaking hotel in La Fortuna, and Gaia had high expectations to meet, and they did!

We arrived before check in and were greeted with a cold towel and a drink and MANY friendly smiles. The gentleman at the front desk never stopped smiling and was genuinely happy to help us. He explained that they could take us to the beach or to the park until our room was ready or that we could lounge by the pool or the beautiful restaurant upstairs. We decided to change shoes and walk around the reserve on the property. It had been raining so I'm glad they advised us to change shoes. We were absolutely blown away to see a sloth right there. On our way back to get to our room we saw a family of monkeys on the property! That was worth every penny right there.

When we were shown our room we were very impressed by the amount of space and the ammenities. We didn't stay in our room much, because there was a lot to do else where. However, the room was luxiourous and spacious enough to lounge around if you want to relax.

We spent several hours on Saturday just lounging in the beautiful pool. Joshua was our bartender and was there for WHATEVER we needed. The appetizers were delicious and the drinks were cold. The view was something we will never forget.

I HIGHLY recommend eating at the restaruant on the property, La Luna. We read great reviews prior to going there and were not disappointed. The breakfast that came with the room was tastey and had the right amount of selections. Our dinner Friday night was to die for.

The hotel had wifi throughout, so it was nice to be able to send pictures to family from the pool. The shuttle service was courteous and timely. I can't say enough great things about this hotel. Highly highly recommend it!

Room Tip: Didn't pay top dollar for a room because we weren't in it enough, but it was still a great r...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 14, 2013
What a wonderful review. It is guests like you that we thank ourselves for having created Gaia Hotel & Reserve.
The entire staff is still smiling and we welcome your very extensive review of our hotel and reserve.

A more magical experience could not be duplicated in the Manuel Antonio area. In face, we are amongst the very small number of hotels in Costa Rica that have earned the 5 star emblem from the government tourist board.

Thank you for sharing your experience on this TripAdvisor forum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 2, 2013

We visited the Gaia Hotel & Reserve for our Honeymoon in September 2013. We absolutely cannot say enough about the amazing service we were provided throughout our entire stay. The staff bent over backwards to make sure we had a great stay. We flew into SJO from the US, where our friendly driver Alex awaited us with a sign. He explained a lot about the land and culture to us on our almost 2.5hr drive to the Gaia, and made sure we got to stop and see the crocodiles en route. He remembered our names throughout our stay and always made an effort to come say hi to us when we were nearby. Upon arrival to the Gaia, we were amazed by the beautiful views the resort boasts, and had a nice lunch at La Luna, the resort's restaurant. Then we got a tour of the property, which was nice because it made us feel more comfortable in terms of navigating what seemed like a rather large place upon our arrival. We stayed in a deluxe suite, which was spacious and very nicely maintained. We unfortunately did not use our upstairs terrace, as we visited Costa Rica during the rainy season, and seemed to get a good bit of rain every afternoon/evening when we had time to use the terrace. The staff at the Gaia helped us to plan and schedule all of our activities for the week, and we loved the ease of being able to pay for our activities through the hotel rather than having to carry cash/colones or incur the additional international transaction fees every time we went out to do something. We were even able to charge our beach chairs and drinks from the public beach back to the hotel! The hotel transportation to and from town/the beach was very easy to use and always readily available. We also visited the spa on 2 separate occasions, and had nice treatments with great service. Prices at the spa were very comparable to what we're used to in the States. The food at Luna was pretty good overall, and we loved that breakfast was included every morning, but we would definitely recommend going out to eat in town for even better food with less expensive prices. Overall, we loved everything about our stay at Gaia. It was the perfect place for our honeymoon! We would definitely recommend it to our friends and family, and can't wait to return for another visit!

Room Tip: Pick your room based on the purpose of your trip.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 7, 2013
Thanking our recent guests for their wonderful review of our Gaia Hotel & Reserve.

They are the type of guests that fully appreciate what we have created here and we welcome them back for many more returns.
Our entire staff are grateful for having been able to serve them while on our property. Service is our best kept secret and our staff seem to excel in that region.

We are thrilled you chose Gaia for your special honeymoon and even more thrilled that your expectations were exceeded.

Thank you for sharing on this TripAdvisor forum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mableton, Georgia
2 reviews
134 helpful votes 134 helpful votes
1 of 5 stars Reviewed October 1, 2013

I'm a 60 yr old female from Ga, stayed for a week at Gaia with my 20something daughter on our first trip to Costa Rica. We were traveling with friends, husband, wife, and daughter, who stayed at a nearby resort. Our group had several meals and cocktails at the restaurant in Gaia.

For reasons we can't fathom, on the 6th night, after our group dined in the Gaia's restaurant, the owner ordered my daughter and me to get out of the hotel, at mid-night! Ostensibly the reason was that we had guests after 11pm. What actually happened is that after our group finished a late dinner, our companions walked us to our room and then left for their own hotel, @ 11:30. Bizarrely, our movements were apparently being watched and relayed to the hotel owner, who verbally assaulted us before ordering us out of his hotel.

Mind you we were two women staying alone in "his" hotel.The owner shouted at us about his rules and ordered us out, with no regard for our safety, much less our rights as hotel guests. The incident was extremely scary and we ended up calling the police, who were very professional and helpful. The owner assured us that he didn't care what reviews we wrote and that he is on the chamber of commerce board, so no need to complain to them.

His unexplained, uncalled for, and over the top behavior effectively ruined our vacation. I would never recommend this hotel under any circumstances.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, October 14, 2013
Booking a room for two and attempting to squeeze in 5 individuals is unacceptable.

We do not tolerate such behavior at our hotel.
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1 review
5 of 5 stars Reviewed September 26, 2013 via mobile

This place has the best service ever and most beautiful views! Words can't describe how great the place is! Everyone was so nice and they give you complimentary massages and food throughout the day! Seriously amazing!!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, September 28, 2013
Wonderful guests and we thank you for your wonderful review.

It was our pleasure to spoil you and give you all that you expected and then some.

At Gaia, it is not the ordinary resort with the routine expectations. We provide you with what you expect and so much more. Extra added values are yours to enjoy and it is our responsibility to make sure your experience here is beyond your wildest imagination.

Thank you so much for experiencing what the magic of Gaia is all about.

And thank you for sharing your wonderful experience on this TripAdvisor forum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gaia Hotel & Reserve

Address: Km 2.7 Carretera Quepos a Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Manuel Antonio National Park
#1 Luxury Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Gaia Hotel & Reserve 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
Gaia Hotel, Manuel Antonio's only 5-star resort and dining. Bask in our infinity-edge pools, dash Aveda bath salts into your Jacuzzi and relax enjoying the jungle and ocean views. Rooms feature A/C, cable, flat screen TVs, portable phones, home entertainment units, internet connectivity, coffee-maker, mini-bar, safety box, hairdryer, 24/7 room service and full spa services. Your personal valet sees to your needs, and our Nature Guide hosts an exclusive tour of our 12-acre Nature Reserve. ... more   less 
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Also Known As:
Gaia Hotel And Reserve
Gaia Hotel & Reserve Costa Rica/Manuel Antonio National Park

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