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“Practically perfection” 5 of 5 stars
Review of Gaia Hotel & Reserve

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Gaia Hotel & Reserve
4.5 of 5 Hotel   |   Km 2.7 Carretera Quepos a Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica   |  
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Washington DC, District of Columbia
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
95 helpful votes 95 helpful votes
“Practically perfection”
5 of 5 stars Reviewed March 24, 2013

We just returned from a four night visit here and are very sad to be back in reality. The service here was amazing, and all the extras they throw in just made it fantastic. The mini-spa session was wonderful, and the breakfasts were pretty good. The shuttles were very convenient and useful to go to the beach or to downtown quepos. We saw a sloth and squirrel monkeys on the morning hike through the resort's protected area. The sunsets were beautiful from almost any place in the hotel area. The front desk staff went above and beyond to make everything go smoothly. On the downside, we ate at the restaurant several times and it was good, but not necessarily a great value. The fitness center really only has a few machines. But we would definitely stay here again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, March 29, 2013
We would very much love to see you back at Gaia. Thank you so much for spending your precious holiday with us.

As you pointed out, service is our best kept secret. We pride ourselves on providing our guests more than they expect and all that they deserve.

Providing a complimentary spa service to each and every guest during their stay is just one of the many surprises that await our guests.

Thank you for coming to Gaia and thank you for sharing on this TripAdvisor forum.
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847 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Fort Collins, Colorado
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 24, 2013

We can't say enough good things about Gaia. It's a bit more money but it's worth it. The staff is great and helped us with everything. They made recommendations about dinner, and things to do. They have a free shuttel to town, the beach and the National Park, otherwise they would arrange a taxi. You could spend you're whole vacation at Gaia if you wanted, the restaurant was fantastic, lots of selections and very good. Live music every night. Great views. We almost always had the pools to ourselves, and when there were other people there is plenty of room. It's hard to get a feel for this place from the pictures, but it's just great. This is the place the locals want to work because it is so well run. The spa is small, but still a full set of treaments. The tour of their Reserve as fun and we say a sloth and monkeys. Our family of 4 went for a week, and we all made friends with the staff. Everyone speaks very good english and would always help us with our spanish. Everything is super clean. Again, spend the extra $$ and stay here. You won't regret it.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, March 29, 2013
Thanking our recent guests for their wonderful review of our resort.

We are thrilled you had such a good time. Quite unique, Gaia offers special amenities not found in other hotels in the area. 5 star service starts from the moment you enter our property. From there, the service follows service followed by more service.

We understand what needs to be done to make a guest happy. And we understand that our guests are here for a fairly short stay and we want to make that stay as memorable as possible.

Thank you for sharing and taking your personal time to comment here on TripAdvisor.
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Atlanta, Georgia
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 19, 2013

My husband and I just stayed at Gaia for 3 nights in a Jungle View Suite. We had a fabulous time! The hotel is beautiful, sitting on top of the rainforest with fabulous views, especially from the onsite bar and restaurant, La Luna. The food was delicious and Josh, our bartender, was so friendly and efficient. They had live music every evening we were there which really added to the ambience. They assign you a personal concierge when you arrive who takes care of your every need 24/7. Ours was Jose, and he was great. He booked all of our excursions and my spa treatment and was always pleasant and helpful. We loved the tiered pools and they really cooled you off during the heat of the day. They are actually open 24 hours and there is a phone at the pool bar which you can use to order drinks at any time even when the pool bartender isn't officially on duty. The included breakfast is delightful with fresh fruits, fresh juices, coffee, breads and a selection of main courses ranging from Eggs Benedict to Belgian waffles or even traditional Costa Rican fare. Can't say enough good things about this wonderful place. Excellent customer service, very friendly and welcoming, great rooms and food, and a magnificent view. What more could one ask for? We will be back!

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, March 24, 2013
My thanks to our recent guests who recognized all that we do at Gaia to make our guests experience truly wonderful.

24 hour service is what we do. Recognizing that our guests are here for a short time, we want to make sure every hour is spent being pampered.

Thank you for sharing with others on this TripAdvisor forum. And please, we look forward to welcoming you back once more.
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Los Angeles
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 18, 2013

At the last minute, we changed our plan and decided to check our Manuel Antonio. After having a mixed experience at our last hotel, we decided to splurge. And it's worth it. You park the car at the base of a hill, and you are taken by golf cart to the resort. After a trip uphill, you are greeted by wonderful check in staff and taken on a tour of the premises. The pool is the best part - 5 levels, waterfalls, floaty chairs, monkeys, views. And they make a mean smoothie at the pool bar. The restaurant is excellent as well, with views to the ocean over the entire Manuel Antonio area. The rooms are large and comfortable, with down pillows and comforters. This place is well worth the money. We didn't take a tour of the onsite preserve, but I assume that would be great as well.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, March 24, 2013
The Wow factor indeed!

We are thrilled you had such a great time at our Gaia hotel. Thank you for deciding to come and spend some time with us. We always love to spoil our guests with the unexpected.

At Gaia, it's more than you expect and all that you deserve.

Please do come back and visit us. And thank you for sharing your experience with others on this TripAdvisor forum.
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Flagstaff, Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 15, 2013

We had a fantastic time at Gaia. The rooms were luxurious, the cascading pool perched on the hill breathtaking, but most memorable was the happy hour. Live music and Guaro sours while we watched the sunset every night! Adults only so that was nice. The food was delicious, the fesh fruit and home baked goodies each morning gave us a lot to look forward to! Coffee and boats in the distance, ahhhh, spectacular. We especially enjoyed meeting the owners, the Frenchie Tory Fiona whom resides there, and watching the local iguanas bask in the sun poolside.

Room Tip: Hmmm, there are only 20 rooms here. Not sure you can go wrong...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, March 16, 2013
We are so very happy that you had such a wonderful time at our Gaia Hotel & Reserve.

There is fun around the pools, at the sunset tapas hour, at the restaurant, at the fitness center, at the spa etc.

Every aspect of Gaia is geared to having a fun time in the most tranquil surroundings of the rainforest overlooking the vast Pacific Ocean.

Thank you so much for coming to Gaia and thank you for sharing your wonderful experience on this TripAdvisor forum. Please come back.....you are very welcome!
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Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

My wife and I stayed here on our honeymoon and it was a perfect place to stay while in Manuel Antonio. We had a spa credit and we used every bit of it. The couples massages were terrific and the facilities were excellent. The restaurant at Gaia - La Luna - had great breakfasts (get the frittata) and dinners were excellent as well. They helped us with activities arrangements and the guided hike in Manuel Antonio National Park, the Gaia Reserve, and the horseback riding were all excellent. We had a beautiful room with a private rooftop deck, but we didn't use it much because we were out and about every day. I would be very excited to stay here again.

Room Tip: The rooms at Gaia on most websites were quite pricey. We got a great deal including the spa credit g...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, March 15, 2013
We want to thank our recent guests for choosing Gaia for their honeymoon.

Indeed, booking directly on our website entitles our guests the luxury of saving us the cost of travel agent fees and those fees are passed directly onto our guests.

And we are pleased you were able to use the generous spa credit in our current special.

You mentioned you want to come back. Please do! We now have numerous guests that come back year after year and allow us to spoil them all over again.

Thank you for sharing your wonderful experience on this TripAdvisor forum.
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Boston, Massachusetts
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 7, 2013

My husband and I spent 4 nights in February 2013 at Gaia Hotel & Reserve. We had an amazing time enjoying the beauty of the resort and all the fabulous amenities the resort has to offer. We would highly recommend this hotel to anyone looking for a relaxing, pampered, luxurious Costa Rican escape in Manuel Antonio :) Below are our thoughts on the specific aspects of the hotel:

Accommodations: We found the guest rooms at Gaia to be very comfortable. The first two nights of our stay we were in a Studio, which is the least expensive room that Gaia offers. Even being the least expensive, we found this room to be very spacious and very comfortable. Some reviewers have mentioned the rooms decor being too "cold" and the bathroom layout awkward, but we didn't feel that way at all- rather the decor just feels fresh, clean and minimal (in a good way!). The room was a quick walk to the pool area but also felt private as we had a little shared patio area that looked out onto the terrain in front of our room. Our second two nights we moved into a Suite, and even though we liked our first room - we LOVED our second room. It was more the two times the size of the studio, it had a large walk in bathroom with jacuzzi tub, and a little private deck area outside with two day beds to enjoy a cocktail. If you can afford the Suite, I would definitely recommend splurging for it, because it was amazing!

Hotel Grounds: Gaia is a truly gorgeous property- from the moment you arrive to the reception building, you get a glimpse into the property's true beauty. All the buildings are painted a clean, crisp white and the guest rooms are split into a number of smaller buildings, which was very nice since it gives Gaia that nice boutique hotel feel. The grounds were immaculate- always clean, never a leaf or branch out of place. My hands down favorite part of Gaia was the pool area... a four tier infinity pool with different seating areas at each level. The top level was our favorite, mainly because there was a bartender there ;) - but also because of the fantastic view out to the ocean. I spent most of my days in the pool/by the pool, and I couldn't imagine a place I would rather have been! The only very small negative I have about the grounds would be the spa- while it is a beautiful spa (and very reasonably priced), I wish they would have had a locker room area or an area where my husband and I could have gone to use a hot tub before our treatment. Other than that one minor complainant, Gaia's grounds were stunning and perfect.

Food & Drink: We loved the restaurant at Gaia. Breakfast is included with the room rate and it is great- a large menu with lots of options, fresh fruit, coffee/juice, and fresh baked goods. The servers are really sweet and accommodating- and if they do a good job, remember to leave them a tip even though your meal is "free" because they work very hard :) We also LOVED (yes, all caps was necessary for that) the 2 for 1 "Happy Hour" up at the restaurant from 3-6pm everyday. It was such a great deal- 2 drinks for the price of 1, and a great menu of tapas - each only $2 or $3. Not only was the food and drink a great price, but the restaurant had the most insanely amazing view of the sunset. 3 out of our 4 nights at Gaia we watched the sunset from our table, wich an amazing view and great drinks. We also had dinner at the restaurant one night. It was very good - my tuna was to die for!

Other Notes:
- I definitely recommend the spa. Even though I mentioned that I would have loved a locked room, it doesn't detract from the services they offer. Ask for Juan Carlos if you like a good massage- he is amazing!
- We booked a Zipling (through MidWorld ZipLining) and Catamaran Cruise through the hotel and would highly recommend both.
- There is a gym at the hotel, and even though the equipment is a bit outdated, it still works fine for those people wishing to workout everyday.

Overall we couldn't be happier with our stay. We had a wonderful time and felt very welcomed by the staff. During our visit we had the chance to meet two of the owners of the hotel- Chris and Borris. Both were super friendly and made a point to ask how we were enjoying our stay. It was so nice to see they are invested in their guests experience at their property. Chris & Borris, thank you for creating such a wonderful hotel! We will certainly be back again.

Room Tip: The studio is totally fine, but if you can afford a suite- go for it! The extra space and private ba...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy-Farrell, Owner at Gaia Hotel & Reserve, responded to this review, March 10, 2013
Well, we are so humbled by our recent guests review of our property here at Gaia Hotel & Reserve.

Very comprehensive and it indeed tells the full story. And we agree with everything that was said!

Having re-read the review several times, I have nothing more to add except that we truly appreciate the time our guest took to share with others their wonderful experience.

Please come back! We have your suite waiting for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gaia Hotel & Reserve

Address: Km 2.7 Carretera Quepos a Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Manuel Antonio National Park
#2 Spa Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Gaia Hotel & Reserve 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
Gaia Hotel, Manuel Antonio's only 5-star resort and dining. Bask in our infinity-edge pools, dash Aveda bath salts into your Jacuzzi and relax enjoying the jungle and ocean views. Rooms feature A/C, cable, flat screen TVs, portable phones, home entertainment units, internet connectivity, coffee-maker, mini-bar, safety box, hairdryer, 24/7 room service and full spa services. Your personal valet sees to your needs, and our Nature Guide hosts an exclusive tour of our 12-acre Nature Reserve. ... more   less 
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Also Known As:
Gaia Hotel And Reserve
Gaia Hotel & Reserve Costa Rica/Manuel Antonio National Park

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