I was very excited to spend a weekend in this hotel, I saw the last minute promotion (25% rate discount) and inmediately called the booking center. In the booking center they told me there was only one room left, so I asked to book it with the last minute promotion and they told me that I needed to send an email. Seconds later I did, and since I didn't receive a response, I called 10 minutes later. They told me they had received it and that they were sending the format back to fill some additional information.
Thirty minutes later they answered saying that they were very sorry but the room had been booked between the time I called and the time they took to send me the format. Offering me a much higher rate for a higher type of room!
It is very unfortunate that the booking concierge doesn't respect trip advisor promotions even when I called 2 times to confirm that my information had been received.
- Official Description (provided by the hotel):
- Issimo Suites Boutique Hotel, Spa & Waterfront Reserve offers intimacy and elegance for your romantic escape. Each suite includes a Jacuzzi bath tub for relaxation and enjoyment, as well as a majestic ocean view overlooking a pristine pacific cove. A plush king size bed, sofa, and room service from our boutique restaurant await your arrival. You can also indulge yourself with a massage in our spa after a day of adventure on one of our many tours or beaches. Our romantic hideaway suites access adjacent sandy beaches with a walk to the cove or famous Manuel Antonio Park and beaches. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Cheap Tickets, BookIt.com and Despegar.com so you can book your Issimo Suites Boutique Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Issimo Suites Boutique Hotel Manuel Antonio National Park
- Issimo Hotel Boutique
- Issimo Boutique Hotel
- Issimo Suites Boutique Hotel And Spa Costa Rica/Manuel Antonio National Park