I was so excited about staying at the Suu Manuel Antonio due to the reviews and pictures online. I had a very comfortable and pleasant stay but this hotel felt vacant and lacking in many areas. It was still being built with only one functioning hotel section. The far right complexes were condos/residences. There are so many choices and price points in Manuel Antonio from super luxurious to hostels/backpacking rooms. This hotel fell in the upper middle. But again, it has so much potential. I will list as below:
-Great location. We were upgraded to an ocean view from a garden view. Many trees blocked the view of the ocean directly but I preferred this rather than clearing the rainforest for human greed
-White theme was very trendy and crisp and clean
-Very clean rooms
-Bathroom was spacious and very trendy with nice full showerhead with shower wand and body jets.
-Every room has a balcony
-Blackout rooms were fantastic
-Good insulation- could not hear neighbors
-Restaurant food was delicious; breakfast was included and not a buffet
-Waitress was very professional and nice
-Infinity pool was refreshing
-Front desk was very helpful. They contacted our car rental company to pick up our car instead of us driving it to town/airport.
-Toiletries were very nice with extras including sewing kit, shoe polishing kit, spare razor and shave cream, toothbrush, comb.
-Turn-down maid service in the afternoons
-Can hear howler monkeys at dusk from your balcony
-Fast laundry service (pricey but worth it)
-Smaller, uncrowded beach located down the road. Approximately 1 minute walk away from the hotel and additional 5 minute walk down a rocky trail. We saw howler monkeys, toucans, and a sloth during our walk.
-felt half built and semi-deserted like they had to open part of the hotel while still in contruction in order to support the completion of the project?
-White theme was nice but nicks on furniture made furnishing look like they were from Ikea
-No cocktail service around the pool
-Slow service at the restaurant (but I think the hotel is limited in staff). Our waitress was working very hard to be timely.
-No internet/business center
-Whirlpool not open and pool not completely furnished (again, made hotel feel half completed)
-Lack of parking space (not a problem for us because there were not many people staying when we were)
-No spa or lack of advertising if it did exist
-Mini bar was not fully stocked like the list they provided
-***** The hotel name is not Pacific Souiss and this had NOT been updated prior to us coming. The signs on the curvy road said SUU and the sign at the hotel said Pacific Souiss. We were very confused and finally figured out where to go due to the pictures I saw online. It took another guest 1 hour to find this hotel due to the hotel name change! *****
Overall, I did enjoy my stay. Once this hotel is fully completed and fully staffed, I am sure it can meet it's luxurious potential.
- Official Description (provided by the hotel):
- Shana Hotel is the world’s leading brand in exclusive lifestyle boutique hotels. Embracing the culture, beauty, purity and perfection of its natural environment. Shana Hotel in Manuel Antonio, guarantees guests a unique and exclusive travel experience. Complimented by distinguished design, organic local cuisine, ecological adventures and exceptional hotel amenities, this new hotel in Costa Rica is among of the most exclusive and prestigious lifestyle hotels in the world. With that premise in mind, the Shana Hotel provides visitors a fabulous selection of 27 rooms, all with exceptional garden and ocean views. Choose from Superior or Deluxe Rooms, Junior Suites or pamper yourself in the Souss "Spa Lifestyle Suite," a 3 bedroom luxury unit with its own private infinity pool and full kitchen facilities! Book today to start enjoying your dream Costa Rica vacation getaway! ... more less
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- Also Known As:
- Shana Hotel & Spa Costa Rica/Manuel Antonio National Park