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“Amazing customer service !!” 5 of 5 stars
Review of Makanda by the Sea

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Makanda by the Sea
3.5 of 5 Hotel   |   Main Road to Manuel Antonio Park, 3 Kilometers, Manuel Antonio National Park, Costa Rica   |  
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Top Contributor
126 reviews 126 reviews
20 hotel reviews
Reviews in 53 cities Reviews in 53 cities
108 helpful votes 108 helpful votes
“Amazing customer service !!”
5 of 5 stars Reviewed 4 days ago NEW

Disclaimer - we ended up having to cancel our trip to Costa Rica on the day of travel due to a visa technicality . This almost gave us a heart attack as Costa Rica is one of the most expensive destinations

Now the reason I gave makanda 5 stars

We chose it as this is one of the few places in a mid budget range which has a private beach as Manuel Antonio is a v busy tourist area and the beaches can be crowded
If you talk to the hotel management they can organize each and every tour you need in MA as it is a cozy place with 11 villas and a few studio rooms ( not too many people)
It is an adults only

The response is immediate when you email them
Booking online was very easy
I emailed the previous day about transfer from the local airport and they immediately arranged for a cab to pick us up

The cancellation was last minute and our hotel in la fortuna for eg is refusing to refund but these guys understood immediately that these were extenuating circumstances . They reviewed our case and actually refunded all our money even though it was during peak Christmas season . Bless them!
This shows a concern towards customers which is a big deal. And I heard from a friend who stayed with them that they offer a personalized touch

Of note - the manager mentioned that they are putting in a new large jacuzzi and hot tub section in the next 2-3 months

Hope others get to enjoy this place

Stayed December 2014, traveled as a couple
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306 reviews from our community

Traveler rating
    220
    58
    13
    7
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No kidding; the BEST PLACE EVER! So fabulous in every respect we came back again from the U.S. and will try to come each year. The privacy amongst the lush rainforest with incredible ocean view right outside your private patio was so appreciated. Monkeys, birds, geckos, toucans were everywhere. The infinity pool overlooking the jungle and ocean was stunning. Extremely friendly staff, Leo/RebeccaJavier, ready and willing to help with any and all of your needs. The restaurant's food was superb breakfast, lunch, and dinner. TRULY a tropical paradise.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

I stayed in the Makanda by the Sea and WOW..... was I impressed. It has recently been all remolded and there pool is amazing !! The thing I like the most about the pool was it had a fresh water pool system on it. No chlorine and no salt allowed me to open my eyes and not worry about chemicals. It felt unbelievable on my skin like swimming in bottled water. The view from the pool to the Ocean was Exceptional and the service to the restaurant and bar were great.. I can't think of one bad thing to say about the Makanda by the Sea. I can't wait to come back to Costa Rica and stay there again.

Room Tip: I prefer the house that is the closest to the restaurant and main pool. Even though several houses...
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2014

This hotel simply cannot be beat when it comes to privacy, beauty, wildlife, view, or food! We celebrated my husband's 50th birthday there and I don't know if he has ever had a better b-day! We both loved it and are already trying to plan a trip back. We have traveled all over Central America and while we have loved all of our trips...Manuel Antonio was our favorite. We also loved the fact that Makanda is adults only. So quiet. Except for "Mr. Happy," the howler monkey who always lets you know when he is around! Leo, Darwin and the very small hard working team there....we will see you all again soon! Thanks for everything!

Room Tip: We stayed in Villa #1. The biggest room there. All rooms have a private entrance and an amazing view...
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 5, 2014

Stayed in April 2014. Great hotel in a beautiful area of Costa Rica. The area is touristy but the hotel feels secluded. The pool is beautiful, especially early in the morning before everyone (besides the monkeys) is awake. The private beach is a hike but at least it doesn't require a bus or taxi. There is no one at the beach which is a nice change from the beautiful Manuel Antonio beaches. The food on site was okay (actually better than most of the other food we had in the area). Overall, great trip.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 31, 2014

Stayed here with my GF and we had a blast.
Quaint hotel. nice clean rooms with AC. Howler monkeys and white-faced monkeys roaming the property.
Breakfast served in bed with a quick phone call.
Would stay here again.

Room Tip: pick one with a stand alone bungalow.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roswell, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2014

Wonderful place to stay in Costa Rica. The villas are beautiful, breakfast served every morning in your room, amazing views and tropical surroundings. The staff was super welcoming and informative. Food was great. We'll be back!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Makanda by the Sea

Address: Main Road to Manuel Antonio Park, 3 Kilometers, Manuel Antonio National Park, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Makanda by the Sea 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
Makanda By the Sea is 12 acres of wildlife sanctuary, 100 meters above the ocean. Our fully equipped Villas and Studios are carefully placed in rainforest gardens with spectacular views of the sixty mile coastline. Hotel Makanda is the ideal location for guests wishing to experience “romance in nature”, dazzling sunset views and our personalized boutique hotel ambiance. Offering gourmet cuisine, first class service, and close to Manuel Antonio Park, Spas, Restaurants, Tours and Beaches. ... more   less 
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Also Known As:
Makanda By The Sea Hotel Manuel Antonio National Park
Makanda By The Sea Costa Rica/Manuel Antonio National Park

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