First of all, if it was not for the staff, I would have given it a terrible rating. We had several bad experiences. Our first room was (101) and as soon as we opened the door we were hit with an awful musty smell. Next, in the process of taking shower (FYI- there was no shower curtain. The bathroom had a sink, toilet and shower head that was all in open space) the shower head broke off. Due to the design of the bathroom, our room ended up with a lot of water coming out of the bathroom into our living space. Our room had four towels. Earlier we had to get four other towels for the beach. We used all 8 towels to clean up the water. When I told them at the front desk, I was asked to return all the towels. In a short time, one of the staff showed up with another shower head. I had to install it myself without tools. Due to not having tools, the shower still leaked. Next, when I went to get towels for the beach the person at the front desk said that I had not returned all of my towels from earlier. After some persuasive conversation, we got four beach towels. We left the door to our room open most of the day to get rid of the musty smell. We turned down our sheets to go to bed there were several hairs throughout the bed and the sheets were a dull white. It seemed that they were really old sheets. I went back to the front desk and they switched our rooms. The room was better. It did not smell musty and was fairly clean. Major problem in the bathroom was no water pressure and the hot water would only last a minute or two. We were happy with the staff, but would not recommend staying. This was our third visit to Manuel Antonio and will be the last time we stay in Hotel Verde Mar.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.