I was an early check-in on October 19th and Rebecca was there to greet my party and accomodate an early check-in. I must say from the time I stepped foot onto the hotel grounds I felt like family. Rebecca (guest services agent/front desk associate) made us feel right at home. Upon check-in we were greeted by another employee who welcomed my party and I will yummy blended drinks to kickstart our vacation. The drink set the tone for the rest of the week.
Not knowing what we wanted to do, Rebecca told us not to worry because she helped us plan events each day we were there, recommended fabulous places to eat, and even went above and beyond to help me get a cake for my mom's birthday celebration on the 21st. Not only did Rebecca help me get a cake but she had it delievered to the restaurant we were meeting at for dinner and the cake was delicious.
The rooms were wonderful. We had rooms 21 and 22, the view was amazing. When the locals say La Mariposa has the best view- well you better believe it because we did. La Mariposa is close to several restaurants in walking distance and a bus stop right at the corner of the street which takes you to Quepos or the Playa. I like to take local transportation and the bus system is great and definitely reliable.
The property itself was beautiful. Flowerbeds were well manicured, lush greens and beautiful flowers. AMAZING!
Everyone was so helpful, nice to talk with and very accomodating. My mom was up early every morning and talked to everyone from the security guard to the maintenance and housekeeping staff. Everyone was wonderful and beyond helpful. NO COMPLAINTS WHAT SO EVER!
I work in the hospitality industry and stay a many hotels through the US, Europe, and Canada and I must say this was the best customer service ever...
I will be back and will definintely choose La Mariposa Hotel as my choice property when traveling to costa rica. Highly recommended!!
- Also Known As:
- La Mariposa Hotel
- La Mariposa Costa Rica
- Hotel La Mariposa Costa Rica/Manuel Antonio National Park
- Official Description (provided by the hotel):
- Set in one of the most magnificent settings in the world, Hotel La Mariposa stands majestically a top the highest point in Manuel Antonio and is best known for its award-winning 360 degree view overlooking the blue waters of the Pacific Ocean and the Manuel Antonio National Park, in Costa Rica. Nature and luxury flawlessly combine with 60 well-appointed rooms in a Spanish-Mediterranean architectural design and tropical gardens with walkways and trails meticulously landscaped to reflect the natural beauty of Costa Rica’s abundant plant and wildlife. Experience the stunning magic of the legendary Manuel Antonio sunsets while sipping a tropical cocktail at our “Sunset Bar and Lounge”, while dining in our world-class international restaurant “Le Papillon” With over 38 years experience, our personalized service and unforgettable views have made La Mariposa a top choice for the most discriminating travellers, who relish both its intimacy and magnificence. ... more less
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