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“Worst Hotel by far! Please save money and don't go travelers!” 1 of 5 stars
Review of Divisamar Hotel & Casino

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Divisamar Hotel & Casino
Manuel Antonio Beach | 2 Mils From Quepos Port Road to Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica   |  
Hotel amenities
Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
“Worst Hotel by far! Please save money and don't go travelers!”
1 of 5 stars Reviewed July 25, 2010

I went with school group and our guide did say it wasn't a resort. Well when we got there, the roof started leaking in one of my friend's rooms, another friend didn't have a working toilet! If I knew we had to sacrifice cost for the worst hotel, I would of went somewhere else. I don't like to jeopardize a business reputation, but this hotel is definitely not worth the money. Please, i warn you...dirty sheets, non-functioning toilets, just over-all, please don't waste money. My roommate and I had to pay 70.00 extra just go get a room that had a working ac, tv, and a regular double bed..but if you want to see for yourself..good luck! There a lot of nicer hotels in the area call around!

  • Stayed July 2010
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Greensboro, NC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 21, 2009

We stayed here for 3 days. We picked the hotel because of its proximity to restaurants and the fact that the bus (we relied on public transportation) stops in front of the hotel.

The room. We were shown two options to pick from before they accepted any cash. The room we picked was just fine until the a/c died after a power surge. The owner moved us to a better room for the same rate we had paid. As for the water pressure for showering - it wasn't great but none on the hotels we stayed in had truly hot water or really great water pressure. It's what you should expect for Costa Rica. In our room there was also a mini-fridge. The room was clean and well maintained.

The hotel does give you a breakfast voucher for a restaurant that is highly rated by Frommers that is right next door. This was convenient for us and a great way to start the day.

Security: Another review indicates that there was no security however during our stay there was a security guard on duty and walking the grounds from sundown to sunup. The guard was friendly.

Location: The bus stops in front of this hotel and it is surrounded by all that you need for vacationing. There is an ATM w/in spitting distance of the hotel that gives both colones and dollars. This is important as finding any ATM machine (that works) can be a challenge never mind one that gives you a currency choice.

Overall you get what you pay for at this hotel. I would advise that if you are the kind of traveler that spends a great deal of time at the hotel this may not be the place for you. However if you are the kind of traveler that uses a hotel room as a sleeping place where you keep your stuff the hotel would probably work for you, especially if you don't have a rental car.

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Jose
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 28, 2008

We booked this hotel for three nights. Upon first glance, the hotel appeared a bit run-down, especially for the price that we had been quoted over the phone ($115/night).

The owner immediately requested that we go to the ATM a couple of blocks away to take out cash to pay for our stay instead of the credit card we had given him over the phone. Though this was odd and inconvenient, we humored him.

Upon checking into the room, there was a very strong and distinct smell of mold, especially on the pillows, comforters, and curtains. The shower had low pressure and was not hot, the toilet was old and stained, and the mirrors were corroded. The tile floors were also (permanently) stained.

After examining the room, we decided to seek out somewhere else to stay. We indicated this to one of the owners (Eugenia) and offered to pay the first night of the hotel since we had already occupied the room. The owner then proceeded to insist that our room was fine. In front of us, she yelled at her housekeeper to go and "spray down" the room with deodorizing spray and, when we insisted the problem went beyond that, she began yelling and screaming at us, telling us that the money we had paid her less than an hour before had already been spent and could not be refunded.

In the meantime, the other owner (Alvaro) had (apparently) taken our cash to deposit in the bank. After waiting around for more than an hour, we spoke with him. Thankfully, after trying to get us to simply change rooms, Alvaro accepted our offer and refunded two nights' of our stay. We ended up staying in a much better place, closer to the beach and the park, and for a better price.

Stayed December 2008, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 11, 2007

We just returned from Costa Rica with Manuell Antonio being the third and final leg of our vacation. Everything was great until we landed at the Divisamar. This place is not a three star hotel. It's more like a pensione. It does not live up to expectations, and didn't provide most of the services advertised. There is no casino, restaurant or bar on site. The front desk operates from 7:30 am to 7:00 pm. There were no employees or security on staff after 7:00 pm - and the front gate does not lock, so anyone can enter the premises - making it very unsafe. The location is also sketchy, with locals loitering around the buidling near the bus stop and pay phone. We felt really uncomfortable because of this. It's not safe at all.

The water was turned off after midnight - so you couldn't wash your hands, brush your teeth, etc., until morning. Breakfast is nothing more than toasted Wonder bread and Tang (not real juice)! The grounds were not kept well, the pool was not clean, and the pool furniture was dusty and moldy.

We stayed for three nights, including a Friday night, and the hotel felt like the twilight zone. I think there was one other couple staying there - but beyond that, the place was deserted.

There are plenty of better and more reasonably priced places in Manuell Antonio - so keep looking. If you're desperate and just need a place to lay your head, it will suffice. But all things considered, it's way over priced and falsely advertised. (If you just need a place to crash, the Hostel down the street is a better option.)

Again, this is not a three star hotel, it's gross and not worth the price tag at all. Keep looking!

  • Liked — Nothing! It was awful
  • Disliked — We were expecting a three star resort. It was a pensione.
  • Stayed December 2008, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
1 review
5 of 5 stars Reviewed February 1, 2007

We stayed at divisamar for one week. The hotel has a great location because it's right between the beach and downtown quepos. also, there's lots of restaurants near it, there's even a small mall next to it. i had lots of fun at the casino.

  • Liked — the pool
  • Disliked — the check out at 12 noon
  • Stayed February 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed December 28, 2005

We stayed 4 nights at Divisamar in Dec 2005 during the X-mas time. The hotel did not deliver value for the room price ($90/night). Our double bed room had a distinct aroma of mold and the service level wasn't that good either. The attitude towards customer was well described in the documents provided by the hotel(we take no responsibility, no refunds etc...)
The breakfast was very minimal even for a continental breakfast. Showers had hot water occasionally, but the water pressure was low that you had to twirl around just to get yourself wet...

Good things about Divisamar, the room had a refrigerator and air conditioning (noisy), and the bus stop was really close.

I would not recommend this place to my friends.

  • Stayed December 2005
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 24, 2005

We stayed here three nights. The owner was very helpful at check-in giving us enough information to get around easily. The bus will pick you up right out front for 100c/~$0.25 to go to Manuel Antonio or Quepos. The water pressure was touch and go, but due to citywide problems. The hotel is old, but well kept and clean. There are excellent restaurants right across the street. The only problem was breakfast doesn't begin until 7:30, so you will have to eat elsewhere if you are headed to the park or have a tour 1st thing in the AM.

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Divisamar Hotel & Casino

Address: Manuel Antonio Beach | 2 Mils From Quepos Port Road to Manuel Antonio, Manuel Antonio National Park 6350, Costa Rica
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
A family Hotel, A/C rooms private bath, hot water shower, Cable color TV, refrigerator, to double beds. Private parking, Pool, Jacuzzi, 2 cafeterias 7 restaurants and bars in front with ocean view, next door Disco, supermarket, rent a car, banks and ATM, souvenirs and beach shops. Ground and air transport fron and to San Jose. Groups, Visa and Master Card Welcome. ... more   less 
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Also Known As:
Divisamar Hotel & Casino Costa Rica/Manuel Antonio National Park

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