Let's start with the restaurants:: One open for breakfast only, BBQ open at night, Wagon open at night-Pizza only, El Avion open at noon. NO HAPPY HOUR like most of the other restaurants and hotels in the area who DO have a happy hour. Menu was stateside prices and, compared to other restaurants, MUCH higher. We stayed in Penthouse for 10 days We wanted no A/C: and got it.our building was under renovation, so starting at 0730-2100 we experienced, sledge hammering, hammers, hammer drills, radial arm saws, polyurethane painting that would gag you, etc. Forget a nap or sleeping late. What did they do to compensate us? Free Breakfast! What a deal! Less than 10 % of room cost!! They couldn't move us to the airplane, for example, since it was just as bad there! I would have shut down the hotel to complete and then let people back in. Pool under renovation....until our last three days. TOTALLY UNSATISFACTORY. Hotel staff was great, especially waiters in the restaurant for breakfast....the ONLY reason we stayed. We won't go back. We can eat in the states just as inexpensive. They're converting to all A/C which will ruin the ambiance....you can do A/C in a Marriott, but you could have lived a bit of Costa Rica in the jungle surrounded by exotic birds, monkeys, lizards, Iguana, etc.....
Costa Verde ii is only place to stay if without kids
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your review and honest opinion. We wish your stay had been better. Our restaurant hours do change during our low season. We have now posted that on our website in the hopes of setting better expectations for our guests. We have four restaurants here at Costa Verde so there is always something available. Our prices are competitive in the market and actually lower in many cases. But yes, it is true that many visitors are surprised to see that prices, especially for food throughout Costa Rica, are comparable to prices in the US or Canada.
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Our website has also now been updated to reflect the renovations made in our adult-only Costa Verde II section. We too had a very hard time letting go of our open-air rooms without A/C. But, after years of contemplating we responded to our guest requests for A/C.
Our apologies for the construction and not offering a more suitable move for you. We do our best to accommodate room change requests based on room availability. And, our 727 is in high demand so it is difficult to make that available on short notice.
We hope you reconsider us if you visit in the future. Pura Vida.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.