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“Would not come back” 2 of 5 stars
Review of Hotel Arboleda

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Hotel Arboleda
Manuel Antonio, Quepos | Manuel Antonio,frente a playa Espadilla, Manuel Antonio National Park, Costa Rica   |  
Hotel amenities
Washington DC, District of Columbia
1 review
“Would not come back”
2 of 5 stars Reviewed March 19, 2013

My husband and I wanted to celebrate our first anniversary near the beach. The hotel is perfectly located right in front of the beach, but that was the only good thing about it. The room was awful. For the price we paid we should have stayed at a better hotel. You are paying just for the front beach. I had seen bad reviews here but the lady who booked me said she had sent other people that had not complained. Well, I don't know what type of people did not complain because everything went wrong from day 1. Just opening the door you can see it's not well kept, it has very old and scratched wooden furniture. The TV did not have remote control and every time we changed channel manually it took us to the configuration screen. The bathroom was tiny and we barely got a water stream from the faucet. No wifi although they said they had it, then they explained that only in some parts. Well, we tried other parts like the restaurant, never got a signal. The staff was not helpful. The restaurant food was disgusting. We ordered fried fish that was raw and second time was burnt. Breaksfast included but not worth it. It was just coffee, canned juice, one toast, butter and jelly, and two tiny pieces of fruit. For the price we paid it was ridiculous. We ate in Manuel Antonio downtown from the second day on. Very, very dissapointing. I would say more but it's just not worth it. The cleaning ladies were very nice and at least it was kept clean with clean towels. So again, you are paying a lot of money to have the beach right at your feet, but so not worth it. The room had a partial view to a tiny piece of beach. So don't believe if they say it has a view.

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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35 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Germany
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 22, 2013

The people in the Hotel is quite friendly, but is insufficient. You can never find someone who can help you. Additionally, the Hotel has been neglected. In our room the refrigerator was dirty and the night lamps did not work. There was any posibility to open a window, then you need to use all the time the air conditioner which was quite noisy. During the day there is not posibility of shadow in the pool and during the night (the pool should be open until 9:00pm) they never switched the light on (we asked them twice!). Moreover, the floor surrounding pool is completly unconfortable to walk without shoes. Many others details, for example, our room did not have a remote control to turn on the air-condition, their reponse was to give us a small plastic bench to reach the air-condition with the hand :(... Nevertheless, you have easy access to one of the most beautiful beaches. This is quite complicated to find in Manuel Antonio where all the hotels are in the montain and you need to walk to the beach.

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Netherlands
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 29, 2010

What a horrible and dirty place to stay!

Unfriendly staff, extremely dirty rooms with a air condition covered with mold.
The shower felt seriously dangerous!

The room has no windows witch can be opened so you need to use the dirty air-co.
The road from the apartments to the main raid is a real challenge, even by car!

  • Stayed November 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 7, 2010

We spent almost three weeks in Costa Rica and this was BY FAR THE WORST place we stayed. Even places less than half the price were miles better. We were meant to be staying 3 nights but as soon as we checked in, we dumped our bags and went looking for somewhere else to stay instead. We got a bad feeling as soon as we saw the run-down reception. The lady on reception was not very hospitable and they insist you pay up front in cash. It soon became apparent why... to get to our room we had to walk down the longest and STEEPEST hill ever, only to discover we thenhad to walk back up the damn thing to get our safe key which they made us pay extra for! The rooms look like they were decorated in 1960 and the make-shift roof was also home to a giant lizard whose belly we could see and he just loved to run and scratch along the corrugated roof - NOISY. The restuarant was equally run down and horrible. DO NOT STAY HERE - the beach front location may seem perfect but the rooms, hills, and rip-off prices are NOT.

  • Stayed December 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2009

We had a very nice experience with Hotel Arboleda. The rooms were clean, hotel grounds were beautiful and the price was right. Compared to all the other hotels located on the beach at Manuel Antonio Hotel Arboleda was about one-third the price. The staff was extremely friendly and helpful. The hotel was right on the beach and easy walking distance to the park. The monkeys seemed to like the location as well.

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Monica, CA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 10, 2009

I recently stayed at the Hotel Arboleda with 25 wedding guests. We all had a wonderful week, and everyone in our party fell in love with the hotel. The location is perfect - right on the beach and in walking distance to Manuel Antonio. The grounds are gorgeous - loads of trees and flowers and monkeys and lizards. And the staff, particularly the manager Jeanette, went out of her way to make sure we had whatever we needed. She even arranged gorgeous tropical bouquets to hang off the palm trees for our wedding ceremony as a surprise for us. Our rooms were all very comfortable and clean and attractive. And the price was excellent. We couldn't have picked a better place for our wedding!

  • Stayed April 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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san francisco
1 review
1 of 5 stars Reviewed March 16, 2007

This hotel has gone downhill, it was just a big disappointment this time. What is up with the front desk lady? She always (it's our third time here) is on a need to know basis and yet barely knows any English. Each time we've come here, she gives us a key for room 34- no thank you. Then we end up in the building with a nicer room. This time, it wasn't satisfactory. The porches had tons of iguana crap on them. The bed spreads were dirty. We weren't told that breakfast was included but then I spoke with a woman at the restaurant through mime pointing and gesture since we couldn't comprehend each other and she said yes it was included. We went down the next morning and the waitress didn't even say hola and proceeded to serve about three ounces of coffee, a little juice and some toast and that was it. We thought eggs or something else was coming but nothing and no communication whatsoever. Very odd! We didn't see any other guests or any staff members. We used to like supporting this family owned Costa Rican hotel but now we know we will never go back. We did enjoy having the pool to ourselves and we enjoyed seeing the iguanas but we hope to find a nicer place to stay next time. This hotel has so much potential yet there is no effort put into it, very unfortunate. It used to be cheap but now it is not cheap so don't bother.

  • Liked — pool, iguanas
  • Disliked — neglect
  • Stayed March 2007
    • 1 of 5 stars Value
    • 1 of 5 stars Check in / front desk
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Additional Information about Hotel Arboleda

Also Known As:
Hotel Arboleda Costa Rica/Manuel Antonio National Park
Address: Manuel Antonio, Quepos | Manuel Antonio,frente a playa Espadilla, Manuel Antonio National Park, Costa Rica
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 On the Beach Hotel in Manuel Antonio National Park
#26 Romantic Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Our Hotel is a short five-minutes walk north of beautiful Manuel Antonio National Park in Quepos. Costa Rica.Here our guest enjoy lush tropical landscaping, a refreshing pool beautiful balcony with views and convenient beachfront,access right in own backyard.Its the perfect place for surfers,to stay for surfing in Manuel Antonio. Special price for Back packer.Enjoy our facilities and service includes:Beach front access,swimming pool,gift shop,Ocean front resturant,wifi,tv,cable,parking,and very reasonable rates. ... more   less 

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