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“Fantastic Experience!” 5 of 5 stars
Review of La Mansion Inn

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La Mansion Inn
3.5 of 5 Hotel   |   P.O. Box 380, Manuel Antonio National Park 6350, Costa Rica   |  
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30% off room rate
Juneau, Alaska
1 review
“Fantastic Experience!”
5 of 5 stars Reviewed April 23, 2013

Great location, fantastic ambiance! Very spacious room with great view. Staff is responsive & eager to please! Convenient location to the national park. Very little wait for shuttles/taxis to Quepos/Marina/shops/restaurants. Menu is somewhat limited, but what they've got is good......the fruit (especially pineapple) alone is well worth it!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Mansion_Inn1, Owner at La Mansion Inn, responded to this review, May 14, 2013
Thank you for your review, we are always very proud of our location and the views it provides to our guests. Our staff is always encouraged and motivated when they receive reviews such as yours. We strive for excellence and we hope this is always reflected in our menu. We appreciate your comment about its limited aspect and are always looking to see if something can be changed or improved. We hope to see you again soon!
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724 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
London, United Kingdom
Top Contributor
75 reviews 75 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed April 18, 2013

We stayed at this hotel in a penthouse for 8 nights. Overall the hotel is very nice but its getting dated. Our room was very spacious, we actually had two rooms (which I didnt know, on our reso it said one room) with very flamboyant decor. The service at the pool and at the bar are excellent. The guy working the bat cave at night is awesome! And I am not talking about the underage guy that 'runs' it- he should not be in there at all. We loved the bat cave bar and were in there all the time. Food was ok, pretty decent for the most part. We had all inclusive till 7pm, we didnt eat there much, there are so many other places to eat and we where more interested in drinks at night, not during the day.
The pool and view are amazing! Which you can swim in 24/7. LOVED the hot tub. This hotel is very intimate and boutique and great for a honeymoon. Often times we were the only ones by the pool for days. The live music at night was great as we could sit on our balcony and listen to it while we played cards and sipped on a beer.

Why its not quite 5 star:
Semi- unprofessionalism with the under age guy in the bar. Also the housekeeping- they literally walked in on me twice without knocking! The "turn down" service is them giving you more towels a snickers bar. They didnt even take our dirty plates from the morning!
No 24hr room service- couldnt even get a beer at 11pm on a friday night!!
No Spa
No Gym
No other amenities.

At one point I bet this was an amazing, happening hotel that all the stars stayed at (they are very proud of this), however I think the owner is more interested in his "exclusive" bar next door, that no guest are allow in, than the actual hotel. There are major improvements needed for it to be a 5 star hotel again.

Overall great place to stay if you can get it for around $125 a night.
*I would suggest having a car there, just cause the beach and other restaurants are up a windy road and no safe to walk around at night.

Room Tip: All room have a lovely view of the bay
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Mansion_Inn1, Owner at La Mansion Inn, responded to this review, April 19, 2013
As owner of La Mansion I appreciate your comments but feel obliged to respond to some of your observations. The “under age guy” at the bar is actually the son of another hotel owner and the family are close personal friends of mine. He (and others) is doing a food and beverage student internship at my hotel before he is leaving for Germany at the end of the month to continue his studies in the hospitality field. He is not a regular employee but is learning the trade under the supervision of other staff. In regards to not being able to get a beer at 11PM at night we offer bar service from 11 AM until 11 PM at night and every room has a full mini bar menu for guests that want to stock their mini bar for 24 hour availability. Depending on how many people are at the bar around that time we stay open until the last person leaves. If there is nobody at that time we close the bar. As a small boutique property we have been rated a 5-Star property with “limited service” opposed to mega 5-Star hotels that offer “extended service” with 24 hour bars and restaurants. For the few people that wish a drink after that hour our night receptionist is usually able to accommodate our late guests. Our main amenities are our flora and fauna, personalized service and superb ocean and jungle views.

We stopped our Gym and Spa service because we found it more advantageous for us and our guests to offer these professional services through an alliance with a nearby Spa and Gym establishment. The Gym and Spa Business is getting so advanced that we found that it was hard to keep up with and decided to put this service in the hands of true professionals instead of us with our small boutique hotel continuously trying to keep up with the latest in this specialized field.

As to the “exclusive bar” next door where no guests of the La Mansion Inn have access you are correct. This “exclusive bar where I am more interested in” is actually part of my home. We are currently working on a new concept where this bar would actually become part of the new Contempo Hotel scheduled to open on May 1, 2013. This small more modern, contemporary exclusive 6 room/suite Contempo Hotel would actually cater to a different niche market clientele.

The issue of our housekeeping staff entering your suite without knocking has been addressed with the staff and is part of the regular training routine to always knock before entering a room for service. Just to be sure we have in-room door latches for the protection of the privacy of our guests since sometimes our guests do not hear the housekeeper’s knock.
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Shrewsbury, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 5, 2013

The staff at this hotel were extremely charming and helpful and the views across the bay are stunning. The hotel is comfortable, but not quite a sumptuous as we had beenled to believe. The food is pleasant but disappointing and it would have bveen good to have a buffet breakfast.

The Batcave bar is small, noisy, dark and hot. The staff are lovely in the bar but it seems a shame not to be able to take advantage of the lovely balmy, velvet nights by sitting outside. So, overall a good hotel but somewhat overrated.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Mansion_Inn1, Owner at La Mansion Inn, responded to this review, April 8, 2013
Thank you so much for your constructive criticism. My immediate plans in regards to bar service is to add a new outside bar to our outside Dining Room so people can as you call it “enjoy the balmy nights outside”. With this new bar we will expand our bars to three (Pool Bar, Cave Bar and Dining Room Bar). The Bat Cave Bar was never really meant to be to be a “fancy” facility rather a small unique watering hole carved out of a cave and one of its only kind in Central America but your point is noted.

Our outside dining room is scheduled for a major make-over because we have found not many people want to use our air-conditioned space but rather sit outside no matter how luxurious the inside dining room is. Unfortunately, to offer a Buffet Breakfast in a small boutique type hotel does not make sense as we can not maintain the same food quality/presentation for 4 hours and our experience dictates that “a la carte” food service served by wait staff is the preferred style in a small family-type Inn.
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Vista, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2013

The service and views set this place apart. From the hilltop, all rooms face the beautiful coast of Maniel Antonio. This setting is somewhat distant from the beach, and the hill makes walking difficult, but free vans rides are provided. The staff knows their guests by name and are most accomodating.

Room Tip: All rooms seem to have great view to the coast
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Mansion_Inn1, Owner at La Mansion Inn, responded to this review, April 14, 2013
We always strive to provide the best possible service to each and every one of our guests. We do hope you took advantage of the close by beach which is less than 15 minutes walking from the hotel. We are glad you mentioned and took advantage of our free shuttle service, this is something that really helps our guests who want to visit the main Manuel Antonio beach or National Park. thank you so much for your comments, we hope to see you again shortly!
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 2, 2013

We had a fantastic stay here. The staff were all really helpful and many of them. The view from the restaurant and pool are breathtaking and make up for the uphill walk to the main street. The hotel does provide a good service to the beach. We loved our room as we were upgraded although standard rooms were great as well.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Mansion_Inn1, Owner at La Mansion Inn, responded to this review, April 14, 2013
We are so glad that you enjoyed your stay here at La Mansion Inn. We are extremely grateful for the unique location of our Hotel with all of its rooms facing the ocean and National Park. We are also very glad you took advantage of our regular shuttle service to the beach and National Park. We hope to see you again soon!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 1, 2013

Simple, large rooms with flat screen TVs, comfortable beds, and large balconies. Pool and adjacent roof patio have amazing views of both coves. Depending on where your room is located, you may hear the loud music of the hotel lounge into the evening. Staff was helpful.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Mansion_Inn1, Owner at La Mansion Inn, responded to this review, April 14, 2013
We are very glad you enjoyed your stay here at La Mansion Inn. We do however apologize if there had been any loud music or noise later in the evening. The hotel lounge is most definitely not in the habit of playing loud music into the evening like this. Noise such as this is not a typical example of what our guests would have to "put up with" in the evening hours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sausalito, California
Senior Contributor
42 reviews 42 reviews
39 hotel reviews
Reviews in 31 cities Reviews in 31 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed March 31, 2013

On our last night at the JW Marriott, we decided to drive to Manuel Antonio for a 2 night stay instead of heading back to San Jose. I emailed a handful of hotels around 11pm hoping to find availability at one. While on the road, the front desk emailed me that they had availability. No need to provide any other information, they had a room reserved for me once we arrived. We missed the initial turn because we thought it was on the main road. You actually make a left off the main road onto this quiet little street. As you drive up the hill, La Mansion Inn comes into view. At the highest point of the hill, this hotel offers the most stunning views of water on either sides of the cove. The location was perfect because you were away from all the traffic going to Manuel Antonio but still a quick drive away.

We checked in quickly and a staff member gave us a tour of the place. The entire hotel is so unique and fun, with lots of fun little nooks that add so much charm to the hotel. The pool area is gorgeous. Stunning vistas surrounded by foliage. We loved coming for an early evening swim and then hopping in the jacuzzi.

They didn't tell us at check in but they upgraded us to Penthouse #1 and it was an AMAZING surprise! Views, views, and more VIEWS! 2 bathrooms, 2 couches, 2 decks, a dining room table with a chandelier above it and more VIEWS! The bedroom has windows that run the entire length of the walls. We would lay in bed in the morning and watch the hawks swoop by. It was breathtaking. I loved sitting on the balcony in the morning and just soaking in the view of the Manuel Antonio beach. The main bathroom was huge with a giant jacuzzi tub. I loved the smell of the lotions so much I took them home with me. There were 2 different wireless networks from the room- 1 worked perfectly and the other didn't work at all. I would've been perfectly content staying in the room the entire stay, it was that awesome of a room.

Breakfast was very good, I loved the iguana that would sit there every morning hoping for some scraps. The perfect start before taking their shuttle service down to the beach. On the way down, the driver stopped at a tree to show us a mama sloth and her baby. So cute! We got room service one night because we had to take advantage of the dining area and that was very good and very reasonably priced.

The stay is not complete without a visit to the Bat Cave Bar. It is awesome! If you look in the rock cracks, you will see little crabs just kickin it. We didn't see any bats there although everynight there was one up near a window when we walked up to our room. All of these things just added to the charm of the hotel.

The day we were leaving, we checked out and put our bags in storage so we could go down to Playa Biesanz for a quick swim. We saw a bunch of monkeys including 2 babies on their mother's back. One monkey hopped down to the ground and walked right up to this gentleman to pick up a piece of fruit that was on the ground near his foot. The perfect end to a perfect stay.

Great rooms, great staff, great amenities, great service, stunning views and tons of charm. Throw in that the owner is a philanthropist and gives a lot to the local communities and you can't help but fall in love with the place. It isn't just a hotel, it is your Mansion away from home. Can't wait to return!!!

Room Tip: Penthouse #1 is pure perfection!
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La_Mansion_Inn1, Owner at La Mansion Inn, responded to this review, April 14, 2013
I am so glad that you enjoyed your stay so much and it seems like you had the opportunity to take full advantage of everything we have to offer here in the hotel and allow it to make the most of your vacation. As every year goes by we are always looking for new and out of the box ways to continue developing the property and creating that perfect environment for your guests. It would be a pleasure to see you again here at La Mansion Inn the next time you choose to visit Costa Rica.
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Additional Information about La Mansion Inn

Address: P.O. Box 380, Manuel Antonio National Park 6350, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #9 of 48 Hotels in Manuel Antonio National Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — La Mansion Inn 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
This 5 star ocean-view hotel is located only 2 kilometers from the biologically diverse Manuel Antonio National Park in Costa Rica. Complete with roof-top sky lounge featuring 360 degree views and a genuine Cave Bar hidden inside the heart of the hotel, La Mansion Inn is truly unique. Over time, national and international celebrities have stayed at La Mansion Inn, and we warmly invite all guests who stay to leave as a friend. ... more   less 
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Also Known As:
La Mansion Hotel Manuel Antonio National Park
Hotel La Mansion
La Mansion Inn Costa Rica/Manuel Antonio National Park

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