We stayed at La Mansion in February 2013 as part of a Costa Rica vacation. We found the staff to be uniformly pleasant to deal with, our room was lovely, and the food was excellent.
This last is quite important, because there is nothing else within walking distance. Prices are quite fair, so this is really a "whew", not an "oops". But it would have been nice to have had some variety. We didn't use the smallish pool (a second one is under construction). be prepared for a lot of walking inside the hotel, because this hotel was several buildings tied together, and we had to walk three separate spiral staircases, and go outdoors (among other things) to reach our room.
room lighting was a bit odd, consisting of inadequate bedside lamps and several tiny bright spotlights in the ceiling - reading a paper book is challenging.
the only real annoyance came when we tried to print boarding passes, because there is no printer at the guest PC. we ended up translating a lot of computerese from Spanish to English in order to print our passes as pdf's, saving them to the guest pc, going into personal email, and sending the pdf's to the desk clerk's personal email, which he retrieved from his pc ten feet away; he then printed for us. sorry, gang, please buy a $100 printer and save your guests' sanity.
Room Tip: we were in room 23, with an excellent view. it's a hike from the front desk, but the corollary b...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 21, 2013
Great to hear from you and we do appreciate your feedback and positive comments regarding the rooms we have to offer and our one on staff service. We understand your comments about the location as you mentioned "nothing within walking distance". The hotel is actually located within walking distance of a beautiful and secluded small beach that many of our guests seem to adore. When you want to visit the main beach or go to any beach front restaurants or the Nation Park in Manuel Antonio we also offer a free shuttle service to all of our guests.
Regarding your comments about having to walk through the hotel to reach your room: This has never been an issue of complaint by any of our guests before. Since we have rooms that are spaced apart from front to back by no more than 100 meters we have never seen this as an issue.
Also, any time a guest has need of a printer, for printing such things as boarding passes, we are always happy to provide this service for you at the front desk. This is as simple as sending an email to a "La Mansion Inn" e mail address or using a memory stick that we are also happy to provide for you.
All this said, we are very happy you enjoyed your stay and we look forward to your return sometime in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
