Our experience with La Mansion started a few months before we even checked in. We booked a junior suite for a couple days after new years and I decided to surprise my boyfriend with a night of in room dinning and massages. Rosalie and Larissa were in constant contact with me to ensure that I had the menu I wanted and that the couple's massage was perfectly set up prior to our arrival.
Once we got there, we were in awe. The hotel grounds were beautiful! And everyone was so helpful, from Rosalie and Larissa to Dimitri at the front desk to Chris, the pool bartender. Our room was decorated with flowers everyday when we got back from our excursions. We were given a complimentary bottle of sparkling wine for our private dinner. On the Saturday of our stay, the hotel had set up a party for its guest with dinner, live music and a dance troop. Unfortunately, we all had to come in because it started to rain. They felt so bad that the party had been rained out that they were offering complimentary bottles of wine and after dinner cordials to all of us. We still hadn't even opened our first complimentary bottle of wine, so we just accepted a glass! Everyone who worked there took such pride in the hotel. We never passed a single employee who didn't happily wish us "pura vida"!
As for the negative comments that the others have left, I can't believe they could complain. You are in Costa Rica. Please don't wine about road conditions! We didn't have any issues with service, but if we had, there would have been at least 2 people that we could have notified at any time that would have jumped at the chance to make our stay more comfortable.
So, if you are thinking about booking a stay at La Mansion Inn, all I can say is that you won't be disappointed. It ended up being the highlight of our trip!
Dominique G.
