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“One of many....” 5 of 5 stars
Review of Hotel Parador

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Hotel Parador
4.0 of 5 Resort   |   PO Box 284, Quepos, Manuel Antonio National Park, Costa Rica   |  
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Playa del Rey, CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“One of many....”
5 of 5 stars Reviewed December 4, 2013

We had lunch at this hotel recently. We sat on the patio but the view was blocked from the patio roofs below. Better food and view at La Mariposa. We love the area and have always been happy wherever we've stayed!!

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, General Manager at Hotel Parador, responded to this review, December 19, 2013
Pura Vida! We are bit puzzled about your comment as none of our restaurants provide a patio for lunch or are located on a higher level where patio roofs below block the views. In fact, all our restaurants offer panoramic views of the Pacific Ocean and the tropical forest.
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1,436 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (341)
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North Beach, Maryland
Top Contributor
66 reviews 66 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed November 30, 2013

My husband and I stopped in for a few drinks and shopped in the gift shop. The hotel was beautiful. The service was excellent and the drinks were great, we sat by the pool area and it was breathtaking.
We stayed at La Mariposa and we were content but the property had maintenance issues with a/c and leaking plumbing. We put up with that and even let a $ 20.00 dollar tip for the front deck but travels beware of La Mariposa they decided to bill us an additional front desk tip of $ 75.00. In all my travels I have never had this happen. Just a tip next time I will stay at Parador!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, General Manager at Hotel Parador, responded to this review, December 4, 2013
Thank you for your insightful comments. We always aim to please and are happy to hear that our service was friendly and accommodating. We all take great pride in making sure our guests’ and visitors' needs are always met. While we can’t take credit for Manuel Antonio’s spectacular sunsets, we will take credit for the views that the hotel offers! Thanks again and we hope to see you in the future—but this time as a guest! Pura Vida!
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Ecuador
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 23, 2013

We spent the weekend here for second time, great service, very nice hotel, walking distance to a wonderful beach, where you can spend the day under the sun, clear sand and warm water
The food and service at the restaurant is excelent, pools very clean and nice
I definitly will come again
Love the place

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, General Manager at Hotel Parador, responded to this review, December 4, 2013
Thank you for choosing to stay at Parador once again. We are so happy to hear that you enjoyed our food and service, as well as the comfort of our rooms, pools and restaurants.
Although your stay with us was short, we hope to welcome you back soon with your friends! Thank you for sharing your experience on this forum. Pura Vida!
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Pleasanton, California
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 18, 2013

This is the second time I've stayed at the Parador. Both times have been memorable. The first time, my husband and I celebrated our anniversary and stayed in one of the ocean view suites with whirlpool bath on the balcony. The most recent stay was with a girlfriend and stayed in one of the deluxe rooms which was very nice as well. The best kept secret is the infinity pool and small Jacuzzi up above where the suites are. It is an adult only pool and there is a restaurant/bar right there as well. Most people tend to hang out at the pool with swim up bar, but the other two adult only pools are not to be missed! Buffet breakfast had a nice variety of items to choose from. It was a short walk to the Monkey trail that led down to a nice swimmable beach. Manuel Antonio Parque is only about a 15 minute drive from here. Everything about this hotel was enjoyable.

Room Tip: If you can afford a bit more $$, stay in one of the rooms facing the ocean with a tub on the balcony...
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, General Manager at Hotel Parador, responded to this review, December 4, 2013
We were so overjoyed to have been a part of your special trip. And hope you always think of Parador Resort & Spa as the place to create beautiful and loving memories. We hope to see you again soon – for another anniversary or a new trip with your girlfriends. Thanks for sharing your experience in this forum. Pura Vida!
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Verona, Wisconsin, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 16, 2013

We went to Hotel Parador for our honeymoon and it was fabulous. The executive summary is that the service was extraordinary, the hotel was beautiful and well-maintained, its surrounding natural environment was so amazing I had to see it to believe it, and the food and drinks were excellent.

Hotel Parador picked us up at the airport in San Jose (a 3-hour drive from the hotel), and at the end of our stay they returned us to San Jose and dropped us at the hotel where we were to spend our last few days in Costa Rica.

Our "Vista suite" room was beautiful itself, but also had a breathtaking view of the Pacific, of Parador's lush rainforest surroundings, and even of the infinity pool, which changed colors every few seconds at night. From just outside the door to our room, we could watch monkeys playing in the trees just 50 yards away.

The first full day we were there, they called our room and asked if we'd like a reservation for dinner. I hadn't figured we'd need one, since it wasn't high tourist season and we seemed to have the whole place to ourselves, but I said yes anyway. We had a wonderful dinner, and returned to our room to find that they had put flower petals and candles on the floor of our room, leading out to a bubble bath in the whirlpool on our room's balcony. It was very romantic and a complete surprise to us.

As mentioned by others, it is a bit difficult to get anywhere from the hotel, as it isn't within walking distance of anything, EXCEPT for a wonderful little beach where the water temperature was just perfect and there weren't any riptides because it was in a small bay off the Pacific.

We had booked and paid for a package in the Vista suite for our first 6 nights, but our last 2 nights were to be in a lower-tier, less expensive room. However, 2 days before we were scheduled to switch rooms, the front desk called to tell us we didn't need to switch to the lower-tier room - we could spend our last 2 nights in the same room at no extra charge.

Room Tip: I highly recommend the Vista Suites. While expensive, they do have a few exclusive benefits, and th...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, General Manager at Hotel Parador, responded to this review, January 15, 2014
We are so pleased you took the time to write this review! Thank you for singling out one of the most important aspects of Parador: the service. Our staff is truly happy to help create the best vacation experience possible for our guests and we love to spoil you the best they can. We hope that you do return to Costa Rica in the not too distant future. The views, the wildlife, and all of our staff will be happy to welcome you back!
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Philadelphia
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 6, 2013

This hotel is Manuel Antonio is a nice four star and although we did enjoy our stay here we were disappointed with aspects of the resort. The resort is sprawling on a hill and is a taxi ride from the “town” which is fine as the views are nice. Although the resort was at very low occupancy (during the rainy season), we were not upgraded to a better room with a view. Although our Tropical room had a balcony it overlooked the terrace area of the suites pool so we had to have our drapes closed much of the time. The overall décor look of the resort is more Pirates of the Caribbean than tropical. The two pools were nice with good views.
Food was fine but not great so we went off the resort 2 of our 3 nights. It’s a taxi ride to any other dining options. The Concierge was very sweet and helpful.
The spa was being renovated so we got a reduced rate for a couples massage in the Presidential Suite. The massages were good but the location made it not a special experience.
I would have liked to be able for rate it between Average and Very Good.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, General Manager at Hotel Parador, responded to this review, December 4, 2013
We are truly sorry to hear you were disappointed with some aspects of our resort during your stay. We work very hard to ensure our guests have a wonderful experience and leave with lots of happy memories. We’re saddened by your comments because, as you can see by the many other comments added to TripAdvisor around the same time as your stay, our staff, the quality of the buffet and our service was highly commended by our visitors. Nevertheless, we sincerely appreciate your feedback as it allow us to continuously improve our product and service.
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Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 6, 2013

As for the exquisite beauty of the natural surroundings, the buildings and the rooms, and the high quality of the food, I'll simply concur with the praise you've seen in other reviews.

But I need to gush about the personal service we received in the wake of an off-site accident. My wife tripped a fell on a sidewalk in town and broke her shoulder. One witness thoughtfully called an ambulance, another was clever enough to call our hotel. One Parador concierge, Sylvia, assured us that someone would meet us at the emergency room.

A few minutes after we got to the ER, the sweet and amazing Shirley arrived, immediately becoming our advocate, translator, and calming presence. When my wife needed an x-ray, Shirley tracked down a technician and pulled him off an extended coffee break. She ran interference with doctors, administrators, and billing clerks. When we were done, she got us back to the hotel, which had already arranged to switch us to a larger, more convenient room. A golf cart was waiting for us to whisk my wife to the new room while Shirley helped me pack up the old one. There wasn't a moment when she seemed to be "going through the motions." Her concern was evident and genuine.

Soon the new room had one more accessory -- a lovely flower basket with a Get Well Soon sign.

There was still one piece of medical equipment that needed to be picked up, and the next morning Sylvia arranged for the pickup and had it delivered to our room.

At every step, the staff expressed its concern, and offered its help. EVERYONE went above and beyond their duties.

The result was that -- despite the circumstances -- we have very fond memories of our visit to Hotel Parador. If we return to the area, we are certain to make a return visit. Our heartfelt thanks to everyone there who helped.

Room Tip: The suites are astounding!
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, General Manager at Hotel Parador, responded to this review, December 4, 2013
Thank you so much for your comments, specifically about SHIRLEY who is one of our best kept secrets and SILVIA, who is always attending to the needs of our guests. It make us very happy to hear stories such as yours, since they highlight our efforts to consistently deliver superior customer service. Muchas Gracias from the bottom of our hearts and we hope that your wife feels better; we all look forward to welcoming you in the near future. Pura Vida
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Additional Information about Hotel Parador

Address: PO Box 284, Quepos, Manuel Antonio National Park, Costa Rica
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Manuel Antonio National Park
#4 Luxury Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Parador 4*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to Parador Resort & Spa, Costa Rica’s premier eco-luxury resort. Sitting high above the Central Pacific coastline, this award-winning hotel is built on 12 acres of rainforest in beautiful Manuel Antonio, just minutes from Costa Rica’s best beaches.Known for its dedication to preserving and protecting Mother Nature as well as its first-class amenities, Parador offers a long list of activities for your enjoyment and a staff ready to accommodate your every need. Experience inspired cuisine. Take a walk along a white sand beach. Swing through the rainforest canopy. Or simply relax and take in the view from your splendid suite. It’s all about responsible luxury, pura vida style. Parador Resort & Spa… Where Green Is More Than Just A Color. ... more   less 
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Also Known As:
Resort Parador
Hotel Parador Costa Rica/Manuel Antonio National Park

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