After I read the other reviews, I was a little worried about this hotel. No reason! The grounds are beautiful and kept impeccably clean, and the view from our room was spectacular. Our room was very nice -- better than ours at home (and with three beds... I kind of felt like Goldilocks), and the bathroom was also nice -- again, better and larger than ours at home (in the U.S.). The shower was huge! My husband and I found our bed to be quite comfortable, though it might not look that way in the photos on the hotel's website. The air conditioning and fans worked great. It was really nice to have a refrigerator in the room, because as anyone knows, any food items would need to be shut away to discourage ants and such. We even put our dry goods (pretzels) in there. One of the best parts of the room was right outside the room -- a nice table and chairs where we could read, enjoy a glass of wine, and listen to the birdsong. It was also great for the night we had an intense rainstorm/thunderstorm -- we sat out there for an hour, until the rain got too heavy.
I only swam in the pools a couple of times (we really had only 4 full days there, though we stayed 5 nights). Very nice. What a location for a peaceful swim!
Yes, there are lots of steps, but they are shallow and easy -- just don't rush! I found that they provide a nice feeling of privacy as the paths branch off to different casitas and rooms. Remember: Pura Vida!
The attached restaurant, Ristorante Gato Negro, was good. We only ate there one night, though, because I don't like eating in an empty or nearly empty restaurant. We eat early; I think most customers came a little later. The food was good, the ice cream excellent, the service fantastic. The "included" breakfasts offered a nice variety of options -- I think the "tipico" was the best. Our waiter was nice and on the last day made us a special juice because we could not drink orange juice.
We spent three of our evenings at El Avion, which is across the street from the hotel. What a fantastic view! That was the major draw for us; the food was good, but nothing to rave about. The service from the wait staff varied from excellent to mediocre, depending on the night and our table's location, but we always got what we needed even if we had to waive the waiter over. And we always got a table with an expansive view of the ocean.
I found that everyone was quite gracious and friendly. Folks spoke English, but like anyone, were more comfortable speaking in their first language. They accepted my Spanish readily, and were even kind enough to compliment me on it.
The hotel will set you up with tours; we too the mangrove boat tour -- wonderful! I would do that again also.
Finally: Transportation: So easy! Just take the bus -- for 280 colones each person -- either into Quepos or to Manuel Antonio National Park. Buses run every 15-20 min., and the hotel can change money for you (also, the bus driver will make change).
I hope your stay here is as nice as ours was.
We stayed in room 304. Nice tile floors, nice big shower, great view from the shared balcony. Plus...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.