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“Do not get the room with no AC.” 2 of 5 stars
Review of National Park Backpackers Manuel Antonio

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National Park Backpackers Manuel Antonio
Next Door to Manuel Antonio National Park | 300 Mts del Restaurante Marlen hacia el Parque Nacional de Manuel Antonio, Manuel Antonio National Park 11111, Costa Rica   |  
Hotel amenities
Piscataway, New Jersey, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Do not get the room with no AC.”
2 of 5 stars Reviewed March 5, 2014

This was our least favorite hostel of our trip. We don't require much and thought that we could skip the AC and just have a fan, but since the room was on the second floor it was like a sauna. It was impossible to stay in the room while the sun was up. Maybe if we were on the first floor it would have been more bearable. The bed sheets looked old and dirty. Bathrooms were ok although there seemed to be a lack of toilet paper. Luckily we brought our own. The outside area was cool and had a pool. The plus about this hostel is that it is right at the entrance of the National Park.

Room Tip: If you stay here get AC.
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  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
San Jose, Costa Rica
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 22, 2014

My husband and I like simple, cheap hostels, but even we had a horrible experience at this hostel. I received email confirmation from someone about my booking, and when we arrived they had "no space for us on the second night". The receptionists are sweet but very unprofessional, and unable to problem solve.

The beds are VERY uncomfortable, and more expensive private rooms have no perks for the price. The bathroom was not clean, and needed many repairs. Any time I made a comment about something lacking, I was met with an indifferent attitude.

The second night we were moved to one of the new luxury apartments (because they had no other space) and were woken up at 6am by the construction workers. Again, there was no competence when I mentioned this to the staff.

The pool is nice, and the location is great, but we would not stay here again.

Room Tip: Our room did and I have heard that all of the rooms have terribly uncomfortable beds. The only nice...
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  • Stayed January 2014, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego E, Manager at National Park Backpackers Manuel Antonio, responded to this review, February 24, 2014
Dear Gillian,

First off, thanks so much for staying with us. Second, I want to apologize with you about the service you received from the front desk (where by the way, we´ve made some staff changes already)...

We have to apologize for the misunderstanding presented during your check in due to an human mistake we were overbooked for the next day, however we solved you this issue with a free upgrade to a room with ocean view, AC, private bath...

I would like also to mention these aspects that this particular guest forgot to mention in his review and we hope our future guests can understand:
Our hostel is located door to door to Manuel Antonio National Park, and its privilege location is a great plus to spend comfortable vacations walking to the Park or to the beach anytime. The hostel has also a great pool, communal kitchen, free and fast WiFi, and nightly movies.

Pura vida!
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Palmares, Costa Rica
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014 via mobile

We stayed two nights in the dormitory for women, and we loved it! Of course it is an hostel so our expectations were not high. They had a lot of bathrooms and showers that they cleaned all the time so that made us feel so much more comfertable! The atmosphere were great with an open and well equilped kitchen and a big pool were people were hanging all the time so you could get to know people easily!
And the location was amazing!! Close to everything! Whatever you do, do not live on the way between to manuel antonio from quepos! Its a mountain between the villiges so choose either to live by the beach like this hostel (because there are stores and nightlife on the beach all the time) or in quepos with more stores and nightlife (but less atmosphere). There are buses between these villiges all the time so you wont have a problem getting around! And its really hot here so you want to live close to the water!
This hostel shows big screen movies over the pool that all the guests look at, and great movies to, which really bost the whole experience!
The only minus could be that the beds are a little bit hard, but hostels are not for sleeping in anyways ;)

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego E, Manager at National Park Backpackers Manuel Antonio, responded to this review, February 24, 2014
We truly appreciate your comments about the hostel. It means a lot to us that you noticed how kind our staff is, our facilities, our closeness to the main beach ( walking distance) and of course to Manuel Antonio National Park, the cleanliness (housekeeping service), the free communal kitchen...

There is nothing more motivating for us than receiving feedback like yours to continue providing services beyond our guests’ expectations!!!
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Leiden, The Netherlands
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2014

This hostel had the dirtiest beds we have ever seen. The sheets were covered with stains. Because it was after 10 pm, we had to get the guard to come and have a look. He brought us new bedsheets, which had holes in them and were too small (for one person only). The mattress itself was disgusting. After complaining again, the guard showed us to a new room, which was better (a larger room with clean bedsheets). However, due to very thin walls, we didn't get any sleep at all. There was just too much noise. The day after we went to a different hotel because we could not stand another night here.

  • Stayed January 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego E, Manager at National Park Backpackers Manuel Antonio, responded to this review, February 24, 2014
We apologize that we were not able to satisfy your demands!

We are now taking actions to buy new sheets.

I hope that you enjoyed the rest of your vacations at this incredible and wonderful country!!

We want to tell all our Tripadvisor readers that if there is a way we can make your stay better, we kindly ask that you inform us while you are in the hostel, as we are more than happy to accommodate you in any way that we can.

Warm regards!!!
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Brooklyn, New York
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
Reviews in 40 cities Reviews in 40 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 6, 2014

This place has one thing going for it and that is it: location. It is only 50 meters from the entrance to Manuel Antonio National Park. Other than that, yikes! My wife and I have stayed in many hostels all around the world. This had to be one of the dirtiest I have ever seen. As stated by other customers on this forum, the mattresses are moldy. Not just one or two but ALL OF THEM in each room. The sheets they provided us smelled like old cheese. The beds themselves are made out of wooden planks - very uncomfortable night's sleep. The rooms are very narrow and have one fluorescent light above. If someone comes into the room late at night, boom, bright light in your eyes. And people were in and out of every room each night. Very loud place. The pool is very small and rinky-dink, non-chlorinated either. The water pressure in the showers was eh but very cold water. One morning none of the toilets flushed which didn't stop people from leaving deposits. There were movies projected at night in the courtyard but one night the projection didn't work but they continued to play the sound for hours. Long story short, I'm sure some people don't care about cleanliness and just came here to party, but overall this place needs better management, to burn their mattresses and to hire new cleaners.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego E, Manager at National Park Backpackers Manuel Antonio, responded to this review, February 24, 2014
The management and staff here at National Park Backpackers are extremely sorry that this guest was not happy with his stay at our Hostel.

It is forums like Tripadvisor that assist us to see our way clear to improve our overall service to our valued guests.

Overall, we will make any necessary changes and/or corrections based upon the observations indicated here. And we once again thank our guest for taking the time to post here on Tripadvisor... a welcome tool in the hospitality industry.
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Chicago, Illinois
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 22, 2013 via mobile

This was my first time in a hostel and I have to say it was good. I felt as if I had access to everything.. beach, park, restaurants, excursions, shopping and even my return ticket to San Jose. They literally can arrange it all. The facilities included some very nice amenities pool, movies, kitchen, air conditioning. The staff was warm and welcoming. The open community of getting to know other travelers was amazing. This was such an experience and next time im in the area I will stay here again!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego E, Manager at National Park Backpackers Manuel Antonio, responded to this review, February 24, 2014
Dear LNJordan,

Thank you very much for your kind review!

The fact that you enjoyed yourselves immensely gives credit to our staff which makes this all possible.

Thank you for choosing us and please come back soon!
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Auckland, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 8, 2013

Great location, literally right next to the national park and a really scenic 3 minute stroll from the main strip helps reduce noise at night. Friendly, kind and helpful staff. Great grounds, big kitchen and nice pool. This hostel plays a movie on the big screen ( which is the neighbouring house ) which you can watch from the pool or poolside - loved it!

This hostel is great, apart from the bedding. I've been travelling for 7 months and I've never seen nastier bedding. LOTS of mould on all the mattresses and pillows in the dorm. They smelled clean, but still, bedding is beyond repair of a wash. It all needs to be replaced. I was one of 2 in a 12 person dorm and checked every mattress and pillow thinking I could swap out for a cleaner one.. No dice. All mouldy. Regardless of the dirtiness, the dorm beds were comfortable and they had HUGE lockers for each bed which was great.

Nice place, friendly people, good facilities. Owners- replace the beds and pillows!

Room Tip: All dorms are the same.
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  • Stayed November 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diego E, Gerente at National Park Backpackers Manuel Antonio, responded to this review, January 3, 2014
Mr Russell,

I’m glad to hear that you enjoyed our property and that all of your interactions with our staff were pleasant and memorable, our guests should always feel that they are our main concern.

We are now taking actions to buy new pillows and fix the mold problem.

Looking forward to seeing you again!
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Additional Information about National Park Backpackers Manuel Antonio

Address: Next Door to Manuel Antonio National Park | 300 Mts del Restaurante Marlen hacia el Parque Nacional de Manuel Antonio, Manuel Antonio National Park 11111, Costa Rica
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Beach Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 16 B&Bs / Inns in Manuel Antonio National Park
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
National Park Backpackers is conveniently located within steps from the entrance of Manuel Antonio National Park and only a short walk to Playa Espadilla (the main beach). We have an outdoor swimming pool and several common areas which provide a great place to relax and have fun with fellow guests from all over the world. We offer both private rooms and dorms with hot showers and a fully-equipped guest kitchen. Manuel Antonio is a mecca for the adventure seeker whether it is sportfishing, ziplining, whitewater rafting, sea kayaking, horseback riding, ATV tours… our friendly staff can arrange it all. It is also a haven for nature enthusiasts with all the flora and fauna and wildlife in the park.On-site we have our restaurant, the “Funky Monkey”, which serves both local and international flavors from 6am to 10pm daily… including beer, for a great price. Also, we have a nightly poolside movie feature (and yes, we will take requests on what to show). We are the only hostel in the area with our amenities AND a great location. Please feel free to contact us with any questions or if there are any special arrangements you should need. We are here for you and to ensure your time spent in Manuel Antonio is the best it can possibly be. Other amenities:• WiFi • Swimming pool• No curfew• Lockers• Nighttime security guard• Free parking• Tour information• Snacks and beverages for sale• Fully-equipped kitchen area• For hire laundry service• Pura vida!!! ... more   less 
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Also Known As:
National Park Backpackers Manuel Antonio Costa Rica/Manuel Antonio National Park

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