Everyone raved about how great Mario Brennes of Costa Rica Jade Tours was so we decided to call him up to set up a tour. Mario was very pleasant on the phone and agreed to take us on a personal tour the following day at 8am. We arrived at the designated location and found out that Mario was not going to be our guide and that he had arranged for a replacement. In addition, there was another couple that was also booked for the same guide. Our replacement guide was a nice fellow, however, all he did was follow the other guides around the park who had already spotted an animal of interest. In a nutshell, Mario did not meet the expectations he had set for us, nor did his services reflect what we read on Tripadvisor.
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