We stayed at Los Altos for six nights in March 2012. We arrived in the evening after a long drive and decided to eat at the on-site restaurant, Karolas. The menu was not the same as the menu in the room -- choices were much more limited. I ordered mahi-mahi and sent it back. It was raw. Even the vegetables looked "recycled" - a combination of bright green broccoli, and darker green pieces which had obviously been cooked earlier. The waiter was not helpful, and argumentative when I complained. It was a huge let-down, especially when compared with the many other options in the area (at better prices). We also gave up on the included breakfast at Karolas after the first two days. Again, the options are not as described in the in-room menu -- all that is included is a very mediocre buffet. Go to Cafe Milagro across the street if you want a decent breakfast while staying at Los Altos.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.