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“Fantastic Staff” 4 of 5 stars
Review of Hotel San Bada

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Hotel San Bada
3.5 of 5 Hotel   |   Next to Manuel Antonio National Park Entrance | Manuel Antonio Beach, Manuel Antonio National Park 6350, Costa Rica   |  
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Charlotte
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Fantastic Staff”
4 of 5 stars Reviewed January 15, 2013

We just recently stayed 3 nights at the San Bada Hotel. All the staff were wonderful and went above and beyond. I loved that when we checked in, we were given a beverage and then taken on a tour of the facility. The staff never had a problem with us asking questions, and we used most of their advice. Also, they were so helpful in making dinner reservations and calling us a taxi. They made me feel right at home and let me go behind the desk to use the computer for our airline web checkin.
We had two first floor rooms which were fine for us. We did have a problem with the toilet in one of the rooms, but again, someone was there with in 10 minutes, of our reporting the problem, to fix it.
We loved the roof top terrace. One afternoon, it rained a lot, and it was so relaxing to sit up there and look out at the ocean. Also, the sunsets from there were so beautiful
My only complaint was that the breakfast buffet was just ok. The eggs were a bit runny, and I wish that there were a bit more sweets, like banana bread, on the buffet. With that said, I did not go hungry. We also ordered quesadillas at the pool, and they were very good. The bartenders did a great job in serving us delicious drinks.
My husband used the spa for a massage and loved it.
On the whole, this was a great family hotel, and we hope one day we can stay there again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanBada C, General Manager at Hotel San Bada, responded to this review, February 26, 2013
Dear guest,

On behalf of the whole Staff, I want to thank you for sharing your experience with other in this trip advisor review! Once our guest comes through the gates of Hotel San Bada, we strive and make our best to make them feel as part of the family. And we are glad that you felt like being at home while staying with us.

Our front desk team still remembers the day that you went behind the front desk and it was very funny, I heard you were invited to join the team.

We feel truly happy to know that we meet all your expectation and even more that our staff went above and beyond. We also thank you for your feedback regarding the breakfast, because of that actually we have now included in our breakfast banana bread as well as vanilla and chocolate pancakes.

We look forward to your return to us again giving us the opportunity to spoil you in Paradise!

Warm regards,

Your friends at Hotel San Bada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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329 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2013

This hotel is literally at the gates to the national park. You couldn't ask for a better location. The rooms were spacious, the AC worked well and the grounds were well kept. The best part is that it is just a 2 min walk to the beach. Most hotels in Manuel Antonio require you to take a taxi or bus to the beach. We ate at the hotel restaurant a few times and the food was good. The front desk staff were very helpful and knowledgeable. They helped us book our day trips and offered up some great dinner suggestions. The only reason I did not give it 5 stars is the small issue that we had with our toilet. If by chance someone from another floor flushed their toilet, ours would bubble up. This hotel was at the end of our trip, and this little annoyance didn't bother us too much.

Room Tip: Asking for a room on one of the upper floors would most likely give you a great view of the beach fr...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanBada C, General Manager at Hotel San Bada, responded to this review, January 10, 2013
Dear Guest!

Thank you very much for your recent stay at our Resort and for sharing your comment with others at T.A.!

We are indeed the closest Hotel to Manuel Antonio National Park, door to door with the National Park main entrance, we appreciate your kind words regarding how our location was ideal for your vacations! Also we are 2 minutes walking distance from the public beach, which is even more convenient to spend vacations without having to drive, use the bus or taxi to visit the main 2 attractions of the area, the beach and the Park.

We are glad that our staff made your stay enjoyable, sure they will read this comment, which keep us motivated to give the best service possible to all our guests. And for our potential T.A. guests please do not hesitate to contact our staff anytime during your stay, we are more than happy to help or assist you.

Also thank you very much for your feedback we will definitely post this issue to our maintenance team to prevent this to happen again in the near future.

Again, thanks a lot for your great company visiting our Hotel and we hope to welcome you back again at our little piece of Paradise in Costa Rica!

Sincerely,

Your friends at Hotel San Bada
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2013 via mobile

We stayed here our entire week in Costa Rica and had a wonderful time. The staff could not have been friendlier or more helpful! Location was perfect. I did not give it 5 stars because of some technical issues like periodic hot water issues and a tv issue. It's not the Four Seasons but we didn't expect it to be so we were still very happy.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanBada C, General Manager at Hotel San Bada, responded to this review, January 17, 2013
Dear Julie,

Thank you for coming to Hotel San Bada and for taking of your valuable time for writing this review!

We are happy to hear that you had a wonderful time during you stay with us. All your comments and feedback are well received. Concerning to the issue with the hot water, probably it was because since we are using greenheat (the heat generated from the a/c heats the water) it sometimes take a little longer to get the desired water temperature. Anyway, we always appreciate that you let us know about any issue in your room as we will try to speed up the heating process. Our front desk team is always willing to help you to fix any problem you may have.

Please consider this as a welcome back wish from us, we are not a Four Seasons as you said, but have for sure that we strive to offer to all our guest the best vacation experience while visiting Manuel Antonio. More important to us is letting all our guests to enjoy the charms of Manuel Antonio National Park.


Warm regards from all the Staff at Hotel San Bada
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2013 via mobile

We stayed at 3 different hotels throughout our trip to Costa Rica and Hotel San Bada was by far the best. The propriety is located literally next to the entrance to Manuel Antonio park and only a 2 min walk to the beach). The hotel itself is vey nice, the rooms are sizable and clean. The standout for us was the friendliness of the entire staff. The front desk personnel helped us set up guided hikes and horseback riding (a must) and the waiters at the restaurant and bars always made sure we were well taken care of. If you're considering Manuel Antonio, look no further for a hotel, stay at Hotel San Bada.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanBada C, General Manager at Hotel San Bada, responded to this review, January 17, 2013
Dear Eric,

Thank you very much! We are so glad with your review, as your positive feedback is a great motivation for all the staff at Hotel San Bada.

We really enjoyed reading that your experience at San Bada was the best during your Costa Rica vacation. Certainly our friendly staff and great location makes us different from other hotel in the area. For all nature and wildlife lovers, our location next to the Manuel Antonio National Park provide better chances to enjoy hiking into the National Park and see a great variety of wildlife, from birds, to iguanas, monkeys, amphibians and sloths among others.

Also our front desk tram will be pleased to help you booking any of the exciting activities offered in area, from guided hikes and horseback riding, to whitewater rafting and canopy.

Again thank you for recommend us to other TA readers. Hope you to come back soon.

Best regards,

Your friends at Hotel San Bada
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White Plains, New York
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 3, 2013

We stayed for 3 nights at end of 8 night vacation. Wonderful location - right next to entrance to park and easy access to public beach as well. pool was great. service really excellent by desk staff and restaurant.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanBada C, General Manager at Hotel San Bada, responded to this review, January 17, 2013
Dear guest,

Greetings from the warm and sunny Manuel Antonio!

Your brief comment provides a better idea what Hotel San Bada offers, privilege location, 3 different pools, great and genuine desire to help from our staff. In addition our facilities are designed to pamper our guests featuring a Spa with great variety of treatments, workout room, restaurant, business center, Wi-Fi and a breathtaking ocean and sunset view from our terrace bar.

Again thank you very much for you review and we do hope to host you again in the near future!

Sincerely,

Your friends at Hotel San Bada
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hingham, MA
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 1, 2013 via mobile

This would be a just OK place, but for the great staff and location. Despite the nice staff, we did have a toilet that randomly bubbled up and ran in reverse, so to speak. It was noisy, and not at all pleasant if you were using it when it happened. We asked several times to have it fixed, but it never got done. Also, barking dogs from very poor neighboring residential houses were a problem in the morning. Bottom line, its a nice place to stay because it is a 3 minute walk to a great beach and the national park.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanBada C, General Manager at Hotel San Bada, responded to this review, January 17, 2013
Dear guest,

Receive a warm greeting from the staff of Hotel San Bada!

We appreciate your personal time for writing this review. Thank you for your feedback, all your comments are taken seriously as they help us to improve.

We are really sorry for the inconvenience with your room. Actually our maintenance department work to fix this issue, unfortunately, we realized that the solution would require longer time and by the time of your visit there were no other rooms available to switch you and solve the problem.

For all our potential visitor, we kindly ask you to let us know about any issue during your stay with us, our goal is to provide memorable experience and we will try our best to meet all your needs and requirements.

Please allow us the pleasure of a future visit to Hotel San Bada, our lovely staff will be more than happy to welcome you and offer a “like at home” treatment.

Thank you for posting your review on this TripAdvisor forum.

Best regards,

Your friends at Hotel San Bada
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Tenafly, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2012

The San Bada Hotel is in the prefect location for a fun filled a family vacation. They are at the entrance of the park . The staff is knowledgable of all the activities available in the area . The hotel is very well maintained. Each room has a refrigerator. The staff could not have been easier to work with and nice

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanBada C, General Manager at Hotel San Bada, responded to this review, January 17, 2013
Dear guest,

Thank you for your precise review about our Hotel San Bada. You are right, we have a perfect location that allows our guests to enjoy the beauty of the Manuel Antonio National Park and pristine beaches in a walking distance from our rooms.

But most importantly, we are happy that you had a great service experience with our local hired staff; our friendly front desk team spoiling you 24/7 and always pleased to help our guests with booking the best activities in the area or simply give a recommendation. We would like to recommend to our T.A. readers our Mulguri Waterfalls Horseback riding Tour, definetely a tour with Hotel San Bada signature, through 4 exclusive pristine waterfalls and jungles.

Thank you very much for staying at our Resort! And we definately await for your return at our Resort.

Sincerely,

Your friends at Hotel San Bada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel San Bada

Also Known As:
Hotel San Bada Costa Rica/Manuel Antonio National Park
Address: Next to Manuel Antonio National Park Entrance | Manuel Antonio Beach, Manuel Antonio National Park 6350, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel San Bada 3.5*
Official Description (provided by the hotel):
Hotel San Bada brand new Hotel located right next to Manuel Antonio National Park entrance, and a few steps to Manuel Antonio Beach, Costa Rica.Rooms with National Park jungle and ocean view balconies. Discover the wildlife from your balcony and listen to the ocean. The biggest pool in the area with water slide, waterfalls and a pool bar. A private pool for adults at the terrace, with ocean and jungle view, perfect sunset spot! Our amenities:-Restaurant-Access to the public beach-Pool bar-Power generator in case of electricity shortout-Elevator-Biggest pool-Kids pool-Adults pool with ocean view-Snack Bar-WiFi-Free spacious parking, no driving needed once you are at the resort, everything is in walking distance. ... more   less 
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