Rooms are quite nice, large and well equipped and the view back into the forest is lovely.
However the service was nothing special at all. Check in and greeting was all business and no warmth at all. The rest of our stay staff kept to themselves and displayed no real interest, warmth or concern for guests - a deal breaker in my book. Breakfasts were simple and nothing special. Definitely not worth the high marks praised on the am food by other reviews.
Sure there are monkeys out behind the hotel and their hoots and hollers and occasional appearances are an event - but one should not take this as a substitute for excellent customer service which I found to be sorely lacking. For the rates charged - and the number of 5 star TA reviews I read, frankly I was expecting alot more from staff and
from their breakfast service.
- Also Known As:
- Hotel Plaza Yara Costa Rica/Manuel Antonio National Park
- Official Description (provided by the hotel):
- Hotel Plaza Yara is located only five minutes to Manuel Antonio National Park. Hotel Plaza Yara offers all suites feature custom made bamboo furniture,queen size beds,kichenettes and spacious baths. relax on the balcony and enjoy the jungle views with variety of wildlife with passes daily including monkeys,sloths,iguanas and exotic birds. Hotel Plaza Yara offers the possibility for you to enjoy your stay in comfort,casual elegance and in tune with nature. ... more less
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