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“Would never come back or recommend to anyone ....” 1 of 5 stars
Review of Falls Resort at Manuel Antonio

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Falls Resort at Manuel Antonio
3.5 of 5 Hotel   |   50 Mtr Sur de Si Como No, Manuel Antonio National Park 94-6350, Costa Rica   |  
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Would never come back or recommend to anyone ....”
1 of 5 stars Reviewed August 25, 2012 via mobile

This place was very disappointing .... Far from beach, no nice views .... The rooms are ok ...Hardly any Water pressure.... Not all the staff is friendly ....this place was the wort place I stayed at in Costa Rica would never stay here again would never rommend to anyone .... KEEP AWAY !!!!

  • Stayed August 2012
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greatwater, Owner at Falls Resort at Manuel Antonio, responded to this review, August 30, 2012
We as well as our staff try to treat our guests like family; and as part of that we work tirelessly to be as patient as possible with guests who are disruptive, but I must take full responsibility for our those who were kept awake by you and your partners screaming and yelling late at night, and for your loud and boisterous attitude toward employees, guests and others. What is perhaps more appalling than you and and others in your group conducting drug transactions on our grounds, is the fact that you would have the audacity, perhaps while still under the influence when looking at your grammar and spelling, to disparage our hotel publicly. We do not promote nor permit drug use in or around our hotel; and while some Americans assume that it is somehow legal in Costa Rica, we can assure you that it is not. If I had been on site during one of your amazingly disrespectful tirades, you would have been asked to leave. While we love getting constructive comments, your comments and your presence are not appreciated.
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573 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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  • English first
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English first
Dallas, Texas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 21, 2012

My husband and I stayed here two nights. The hotel owner was very nice, as were the hotel rooms. The pool is a little on the small side, but there were not that many people hanging out around it so it was fine. The restaurant/bar was usually pretty quite and not crowded at all. Good food at a good price. We enjoyed our stay here, but it was a little too quiet for us.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greatwater, Manager at Falls Resort at Manuel Antonio, responded to this review, August 30, 2012
Thanks for your comments and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton, Colorado, USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2012

Our family of 6 stayed in the apartment at The Falls for 8 nights in July. We loved everything about this hotel. The location is excellent, just 1 mile to the beach with easy bus access. Close to restaurants not that you'll ever want to eat anywhere else, the food in the restaurant at The Falls is superb.

The hotel staff is really the best part of the place. Sara, Jorge, Johanna and Andrea (I can't believe I have forgotten her name!) in the office were super helpful with booking excursions, giving ideas on what to do and just plain friendly. Ricardo, Luis and Andreas in the restaurant/bar are gems! Excellent service and a real feeling of warmth from all the staff. We were able to meet the owners while there, and now I understand why this place is so great. They are attentive and want their staff to be happy along with their patrons.

We stayed in the beautiful, functional apartment. It was very well equipped, had comfy beds and was located at the front of the hotel. We met some new friends (this hotel seems to bring in very fun people!!) and were able to peek in their room, it was beautiful! Very luxurious bedding, beautiful bathrooms and in the back of the hotel, which is lush and GREEN!! We spent every afternoon at the pool with our new found friends, while at the pool you will most definitely see the monkeys. There are a lot of monkeys in Manuel Antonio!!

Our stay in Costa Rica couldn't have been better. It was more than expected. The hotel was great, people are so kind throughout the country, very clean (it's a very "green" area), climate was perfect, and easy to get to. We can't wait to return!

Room Tip: If not traveling with a large family, the regular rooms would be recommended. Rooms 6 & 11 lite...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed August 19, 2012

Beautiful hotel and excellent staff. We really enjoyed our stay and would recommend this hotel to couples traveling. We were able to see wildlife on the hotel grounds and enjoyed the free breakfast buffet every morning.

Room Tip: Standard rooms were plenty spacious and beautiful. I'm glad we opted for the lowest price room b...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
2 reviews
5 of 5 stars Reviewed August 19, 2012

We just got back from staying at The Falls and just loved it. The staff were all so friendly and helpful. the rooms were great. We stayed in number 25 which was on the street (only 24 and 25 are), but it was very big, clean and could comfortably sleep 5 people. The garden is amazing so beautiful for a daily stroll looking for Monkeys, sloths, agoutis and bats. The pool was lovely. the bus stop to go down to the park and beach is right across the street and costs about 70 cents. The restaurants was really excellent and much more reasonable than many others nearby. I just can't recommend it enough.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Encinitas, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 15, 2012

When traveling abroad it's very hard to be sure about the hotel you are booking and there can be lots of surprises. I booked 4 nights in a Deluxe Room at The Falls resort based on reviews I read, location and a little bit of wishful thinking.
We arrived in San Jose and were greeted by our driver that was arranged through Jorge (the Falls front desk staff). They were great about returning my emails when I had questions. We got to the hotel after a three hour drive and were very impressed. Jorge was anticipating our arrival and our room was amazing. Five minutes after checking in, a group of monkeys made their way through the trees that fill the grounds.
The hotel room was amazing, the staff was exceptional and we had a great time in Manuel Antonio. The only reason I didn't give five stars was because the prices are definitely aimed at the gringos. The rooms are worth it but the prices at the restaurant and bar are not much different from the prices in California. During a thunder storm my girlfriend and I split a steak and had a few rounds and it ended up at $80. I guess Costa Rica in general just isn't cheap like it used to be. That's not the fault of The Falls Resort though, it's everywhere. I would definitely go back there and would recommend it to everyone.

Room Tip: Deluxe Room had a kind bed, a walk-in closet and a separate bathroom with a huge walk-in shower. Ex...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greatwater, Manager at Falls Resort at Manuel Antonio, responded to this review, August 30, 2012
Hey Guys,

Thanks for the kind words. We are really pleased that you had I really like when we have the opportunity to use a review, good or bad, to give more insights into our region of Costa Rica or the country in general. Prices in Costa Rica do vary sometimes depending on the strength of the dollar, and how rural an area you are visiting. More important, is to remember that Costa Rica has a sales tax of 13% (some of the CR politicians have spent too much time in high tax states in the US I guess), and in all restaurants in the country (by law) you will see a charge of 10% "Servicio" which is essentially a mandatory tip. Sooooo....when you get your bill the number you see at the bottom is 23% higher than the underlying tab from the restaurant. As for additional tipping, some countries are not use to tipping at all, though most add 5-10% depending on service. Thank you for your visiting with us, and for allowing me to add some traveler tips in for future guests. Please also check us out on Facebook where we will be offering specials for return guests, and passes to our new Canopy Tour opening this winter.
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Medfield, Massachusetts
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2012

We were a family of 4 renting two rooms. We weren't sure what to expect for the price, but we were blown away by the quality of the rooms, the grounds, and the restaurant. We rented the "standard" room which is in bungalows in the rear of the property. You get to them via a garden path through lush foliage, flowers, butterflies, hummingbirds and monkeys!. The rooms have a rustic high ceiling look, are clean, and have a great walk in shower. I can't say enough about the food at the restaurant nor the service. The sea bass was the best I've ever had, and my grown daughter said the Mahi mahi was as good as Hawaii. The host made us feel like we had been invited to his home for dinner. Breakfast is included with your room and it's a full breakfast. Don't be put off when you pull up to the curb, it does not look like much, but once you're on the grounds it's heaven.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Falls Resort at Manuel Antonio

Also Known As:
Falls Resort At Manuel Antonio Hotel Manuel Antonio National Park
Falls Resort At Manuel Antonio Hotel
Falls Hotel At Manuel Antonio
Falls Resort At Manuel Antonio Costa Rica/Manuel Antonio National Park
Address: 50 Mtr Sur de Si Como No, Manuel Antonio National Park 94-6350, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in Manuel Antonio National Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Falls Resort at Manuel Antonio 3.5*
Official Description (provided by the hotel):
The Falls Resort at Manuel Antonio, Costa Rica is an amazingly beautiful and tranquil garden and waterfall setting within walking distance of this famous little town's best restaurants and gorgeous beaches. White faced capuchins, sloths, toucans, and the endangered mono titi monkeys frequent the trees overhead, while blue iridescent morpho butterflies and hummingbirds bustle about the garden. Whether you are seeking an adventure of a lifetime or just want to relax in one of the most beautiful places on earth, the Falls Resort may be the perfect place for you. ... more   less 
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