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“Its ok, but not more then that.” 2 of 5 stars
Review of Hotel The Place

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Hotel The Place
3.5 of 5 Hotel   |   200 mts from Hotel Frank's Place direction Mal Pais, Mal Pais, Costa Rica   |  
Hotel amenities
Ranked #5 of 9 Hotels in Mal Pais
Oslo, Norway
1 review
1 helpful vote 1 helpful vote
“Its ok, but not more then that.”
2 of 5 stars Reviewed February 3, 2013

Stayed here 1 night 30dec 2012 with my girlfriend.
The room was ok but overall a bit dirty and the bathroom did only have a shower curtain as a door.
For 90$ a night and 200$ deposit i expected more.
The deposit took over 1 month and 2 calls to the hotel to get back and its still around 12 $ short.

The positive things:
The guy that work there was very helpful and friendly and the breakfast was nice!

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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112 reviews from our community

Traveler rating
    65
    26
    9
    8
    4
See reviews for
21
48
7
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, Texas
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 11, 2012

Let me start the review with Malpais is a dusty gravel road that runs north south along the coast. Now the beach is wide and while a little rough in spots really nice for walking and ther real reason people come here - to surf. The towns, hotels, restaurants, shops are primarily on the gravel road about 200 meters from the Pacific Ocean. So get on your walking shoes, dust shield, and take a walk on the gravel road to get to the market or where ever you are going.

Second there are several really great shops, a bakery, grocery store, and restaurants on or just off the gravel road. The little ice cream shop near the main intersection sells super cevichie and ice cream cones. Ronney's is the grocery store with a great selection of what you might be looking for to cook or as your beach snack. The bakery is over the top, with great breads and cookies, and over the top sandwiches, and all the pizza you can eat one night a week. Restaurants can be amazing. Try the Playa Carmen Restaurant on the beach just down another gravel road on the beach. The Chef is very well trained and helps to teach other Costa Rician Chefs. The crazy part is the brick over pizza is right, the chicken wings are over the top and 50 cents each (US counting method), and the bar snackes are wonderful. But it is the real restaurant food that wins. Do not go here once, go many times many times during the day. And of course for sunset.

Now to Hotel Surf The Place: WOW what a nice place. Yes it is on the dusty gravel road but there is a wall and the back of the buildings protect you from most of the dust. The entire pool, bar, restaurant area are very nice. We were upgraded to a bungalow because of some room painting which really made this part of the stay wonderful. But the room we would have stayed in was still very reasonable for our needs. I checked out the bungalows and they are all very nice. Big, with great seating areas, sleeping areas and nice large bathroom/showers.

The pool is wonderful. Nicely landscaped with the bar right at hand if you need a drink. And there is a common kitchen that really is nice. Never saw anyone use it but all the same it appears to have what you need if you want to cook or you fish and have fresh catch.

The breakfast can be purchased in the rate or ala cart. Great fruit plates, with typical Costa Rican breakfast options. All of the food we tasted was very good.

Overall I would rate Hotel Surf THe Place Excellent. Malpais when the road is treated after we know the rainly season is over, is really not as bad as I may lead you to believe at the beginningof this review. And Restaurant Playa Carmen is also Excellent. We want to visit again.

Now one last point - I by accident left a personal gift in our room safe. The hotel staff took above and beyound steps to get this personal gift back to me...when we were over 6 hours away from Malpais. This last service step really took the service level of the place to the top and more. Thanks for that last attention to service detail.

Room Tip: The bungalows are really nice, large and worth the upgrade.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2012

My wife and I spent 5 nights here. We found it to be in the perfect location. We had a rental car with us but left it parked often because it's a short walk into Santa Teresa where all the action is: the Bakery, the ice cream, playa carmen, las piedras, the markets etc. It was super nice to be close but outside of the bumpy chaotic whimsical little town.

We had the safari themed bungalow, which was more tastefully decorated then it sounds. A small fridge, two fans, AC, a few friendly creatures outside our door (and occasionally inside), hot showers, high cieling, comfortable bed, shelves to unpack, rustic chairs, and a few cheetah pillows.

This Carmen person we read about in previous posts was not present during our stay except on the very last day. But Guilliam and Lisa kept an eye on the place and gave us fantastic tips on where to go and what to see around Mal Pais and Santa Teresa. They were pleasant to see, and really seemed to enjoy jack johnson. I should buy them some new music.

Two small points of criticism, it was nice to chill at the pool, but we felt like we had to leave for meals or a bar because the scene was dead... Or some may call this pleasantly quiet. I think because this Carmen was out of town, the restaurant at the place was closed. 2, the lock on our door was tricky making it a pain every time we left the room to lock up. It seems very secluded and safe and I don't think we even needed to lock up really, but we're Americans from a big city and locking our door is a point of comfort.

It's a beautiful place... Hope to come back... Soon

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2012

Great boutique hotel! Beautiful grounds, lovely pool. Quaint and secluded, yet within walking distance to restaurants, shops and the beach. The manager, Candace was extremely helpful and friendly, as this was our first trip to Costa Rica, she had great suggestions for us. In fact, we didn't even need the travel guide we picked up before our trip! (although that's how we found The Place) We loved the bungalow we stayed in and we awoke one morning to howler monkeys in the tree above our room. Would definitely stay there again!

Room Tip: We stayed in the African bungalow and loved it.
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 3, 2012 via mobile

Excellent place to stay. Very peaceful. The manager and staff were very knowledgable and helpful.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 22, 2012

When we got there, Candice (the manager) immediately made us feel at home…Very friendly, she spent time giving us tips on where to us where to go, what to see… We also had a great time speaking with her and her husband who is the Chef and prepare delicious meals (Chez Moi Restaurant).
The bungalows are clean, large, comfortable and very nice (equipped with fan and AC). The swimming pool and gardens are very well maintained and really beautiful.
The whole staff is great and friendly (thanks Nicolas – the Barman). A special thanks to the owners who have invited us to a barbecue with their friends!!
If you like big resorts with standardized room without any soul ….don’t stop there because it is just the opposite. It is a place to relax, chill out and lay back….
There is also Laurent (Lolo), the surf instructor, Candice’s friend who can provide surf lessons….he brought me to uncrowned beaches and we had epic surf sessions with him and his wife.

For me “The Place” is the spot to be in Mal Pais – Pura Vida!

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, New Hampshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2012

Close to town yet its own private paradise. Surrounded by beautiful landscaping and lush flowers, the pool and cabanas are arranged for the utmost in privacy and relaxation. The pool is perfect for kids and adults alike with several levels and a soothing waterfall. The lounge chairs are so comfortable and the food is fantastic. We were in Malpais for 10 days and The Place made the best breakfast! The owner is super friendly and full of great advice for activities. The manager Candice is also fabulous for planning activities (quad rental, zip line and snorkeling). We walked to the beach and town with ease. After a long day in the sun, The Place is so welcoming and relaxing - fantastic open kitchen for guests to use to prepare your own meal as well as a bar/restaurant area if you aren't up for cooking. The kids loved the pool and the cabanas are positioned so well that you hardly see one from another. Clean, modern, fresh. We will definitely be back!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Place

Address: 200 mts from Hotel Frank's Place direction Mal Pais, Mal Pais, Costa Rica
Location: Costa Rica > Province of Puntarenas > Mal Pais
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #5 of 9 Hotels in Mal Pais
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel The Place 3.5*
Number of rooms: 9
Official Description (provided by the hotel):
Hotel The Place is within short walking distance to the main beach Playa Carmen,in close proximity to the center of town with easy access to shops,restaurants and banks. The hotel features standard rooms, bungalows and a vacation home. A beautiful free form pool with waterfall invites our guest for a swimm.You can enjoy breakfast in our lounge in the morning or, starting april 2012, prepare your own meal in our open Rancho kitchen.We gladly organize tours and transfers leaving from the Hotel.The Place is an ideal establishment to relax and feel at home for couples, families and smaller groups. ... more   less 
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Also Known As:
Surf The Place Hotel
Hotel The Place Costa Rica/Mal Pais

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