Overall, my husband and I had a wonderful stay at Casa Chameleon in early June 2012 for our honeymoon, however there are a few items that travelers potentially looking to book here should be aware of.
-The food here is excellent! Rob, Oscar and Roland were very nice and really amazing chefs! Dinner every night included a scrumptious appetizer, entree (often catch of the day and another non-fish option) and dessert.
-The location is really nice if you don't mind driving to the beach. The hotel is situated atop a big hill overlooking the ocean and you can even hear the ocean
-We had a few misunderstandings with the receptionist, Jessica, upon our arrival and were not told in advance about the construction next door to our villa (more on that below), but Alonzo the manager was very accommodating once we got to talk to him.
The not so good:
-There is ongoing construction on the hotel property, particularly right next to the Villa Vista villa. You can see all of the construction from your balcony and the construction workers can see you (Yikes! especially for a place with no blinds!!). They delayed when they started construction in the mornings after we complained twice about all of the construction noise, but we would strongly advise not booking the Villa Vista until construction is competed and asking if there is any other construction near the other villas before booking.
-We booked the Romance Package and were told it included a full-day trip to Tortuga Island and free in-room dining, however when we arrived Jessica (the receptionist) tried to tell us very matter of fact-ly that the trip was only half a day and we would have to drive 1hr+ to get to the location from which the boat left on very poorly signed roads. Do not accept this if you have been told you would be given a full day trip! We went back and forth and eventually were given the full-day trip with pick up at the hotel as originally promised. Jessica also said there was a charge for in-room dining. We also went back and forth and were eventually also assured there would be no extra charge as originally promised.
-The property is in a beautiful location, but just be aware that you will need to rent an ATV or car to get to the beach. The nearest usable beach is not walking distance and Casa Chameleon is situated atop a very long hill that is so steep cars have to use lower gears on it.
All in all, we had a good time and it is a nice location with good service. Just wish we had known which questions to ask up front! Hopefully this helps other travelers plan their stay.
- Official Description (provided by the hotel):
- Chosen as one of the "Best 101 Hotels in the World" by Conde Nast Publications' Tatler Travel Guide for 2006, Casa Chameleon is a favourite with honeymooners and celebrities to relax and unwind in an enchanted environment. ... more less
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- Also Known As:
- Casa Chameleon Mal Pais
- Casa Chameleon Costa Rica/Mal Pais