I had never been to Costa Rica before but finally did so based on my friends commenting about how wonderful the country was. I stayed in the Copacabana Hotel and Suites in Jaco. The hotel sits right on the beach off the main street.
I found the staff at Copacabana to be really very good and helped any way they could to make my stay enjoyable. Prior to coming to Costa Rica, I had frequent email back and forth with Katia the reservations manager. She was extremely helpful at every step and answered every concern. I think others on this site that have reviewed Copacabana had made much the same comments that I would agree with. Not sure how old the facility is but it does need some upgrading and cosmetic approaches to some of it. The pool and bar area were very nice and comfortable and the main restaurant looks right out onto the beach with a large deck area for cocktails and such. I would suggest you might bring your own hand soap since what was provided by the hotel was not very good. Hopefully that will change. The shuttle service to and from San Jose airport was great. There was a hotel greeter at the airport when my plane landed and sat with me until the shuttle appeared. The shuttle has a specific schedule but my plane was quite early. But, the hotel does provide transportation for specific schedule needs of guests. I do wish the hotel would also provide a check cashing service of sort for American guests. In order to get any American currency from an ATM machine, one has to go to the main street to find one and even it is rather hidden from the street. But, for sure, the hotel was great and Jaco is as well. Especially if you are single as myself. I will certainly return to Copacabana when I can.