We spent three nights recently, and had a wonderful relaxing time. The staff was wonderful, all of them, so we won't name them, and eager to take care of anything you ask. The guest staying here are also friendly and fun to be around. The menu has lots of selections, and the food was excellent; we ate out at two hotel/casino restaurants, and wish we had ate all our meals at the Copa. The beach access is very good, and it's a close walk to shopping and nightlife, although the nightlife was limited this time of year. The only negative comments we can think of is the hot tub was never hot, and hot water in the rooms was sporadic. Other than that, a great place to stay while in Jaco!