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“Don't bother!” 1 of 5 stars
Review of Hotel Balcon del Mar

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Hotel Balcon del Mar
3.0 of 5 Hotel   |   Bohio Street, Jaco, Costa Rica   |  
Hotel amenities
Ranked #20 of 43 Hotels in Jaco
Port Moody, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Don't bother!”
1 of 5 stars Reviewed February 19, 2013

We had the misfortune of staying here a couple of night in Feb 2013. Looked OK on hotels.com, but I guess the picts always do!. The only plus for this place is the location. It is right on the beach in Jaco. First, I have slept on floors more comfortable than this place. The beds were terrible! The room was small. For what was charged, I did expect a lot nicer place. Not even a coffee maker! Took the AC over a day to get the room comfortable. There was no mini bar as advertised either, not that we would have used. The safe is mount right to the wall out in the open. There was just some sort of old modified stand of some sort that was the closet to hang things on. The little bar fridge that was there was turned off when we checked in so it took that a better part of a day to get cooled down to make it usable. We had to ask a couple times to get face clothes and hand towels delivered. On the second day we had to call to have them clean the room. And they did not even leave clean towels! The breakfast was below average. The 'orange' juice was just Tang! The pool always looked disgusting. Would not even dip a foot in it. And you know it is a classy place when a sign at the front desk says "No sex in the pool" So IMO, do not waste your money on this place. Plenty of condos on the beach for the same that are 1000 times nicer!

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Spanish first
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English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed February 14, 2013 via mobile

Other than the location of being right on the beach, this place is terrible! Have slept on floors more comfortable than the beds! Took the A/C a day and half to get the room comfortable. The small fridge was off so that took better part of a day to cool off and put drinks in. There was no coffee maker as advertised. Had to ask just to get a hand towel and face cloth. Had to ask to have room cleaned second day. The breakfast was average..nothing special. The pool while small did not look clean or appealing. Never even dipped our toes. An how classy can the place be when the sign at the front desk basically says "no sex" in the pool. Save your money and get a condo! Won't be back to this place.

  • Stayed February 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rottingdean, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed January 5, 2013 via mobile

We have stayed here before but this weeks trip was great
Our room has been refurbished.
Staff seem more friendly.
And a great breakfast
I can only congratulate the management and staff for a great break
Paul Turner

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 31, 2012

This was one of many stops on our recent honeymoon. The hotel was okay (the room was small and the bathroom needed updating), but the location was great. We really didn't spend much time in the room so it wasn't that big of an issue for us. The locals were really friendly. My husband quickly became friends with a couple of the surfers. Speaking of surfing, if that is something you are looking for Jaco beach is the spot. The sets were amazing each and every day. I could hardly get my hubby off the board long enough for lunch!

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SW Colorado
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 5, 2012

Stayed 3 nights here in nov 2012, paid $113 per nt for 3rd floor room with king bed, room was comfortable, great little deck in room for smoking and sunsets, small but nice pool area, close to everything but quiet enough to get rest. Well secured and safe, you can hear the waves/ocean at night, restaurant was very good. excellent, very kindly service in front desk, restaurant, maintenance from to to bottom. Bathroom was a little small but had hot water and was sufficient. Hotel does not allow chicas so no hookers and old men looming around. Jaco is a nice place, yes there are hookers and drug dealers but if you ignore them it's not a problem. Jaco is not really for families and definitely not for honeymooners or couples. I would stay at hotel balcon de mar again for sure.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wyoming
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 26, 2012

I stayed here with a student group and was plesantly surprised witth the motel and location. The room we had was roomy, clean and had a beautiful view. The other rooms my students were staying were nice and roomy as well. We were not able to get wifi in our room, so we had to go to the lobby. It was about a 3 block walk to the downtown area, which had lots of touristy shops the kids enjoyed. The beach is NOT for swimming, the tide is rough and the beach is rocky. This is a nice place to stay if you are not planning on any serious beach time.

Room Tip: Try to get a beach view, so worth it.
See more room tips
  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 11, 2012

I really enjoyed this hotel. It's located right by the beach and really close to the main strip.
The rooms were spacious and comfortable. My room had a balcony facing the pacific and the a/c and hot water worked well. I had a little trouble with the wi-fi in my room, but in the pool/restaurant/bar area, the connection was good.
Food is available either buffet style or à la carte, and it was tasty.
My room was on the second floor, so i had no issue, but there was no elevator and it is also not safe to go into the water on this section of the beach due to rip tides.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Balcon del Mar

Address: Bohio Street, Jaco, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Jaco
#13 On the Beach Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Balcon del Mar 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Balcon Del Mar Jaco
Balcon Del Mar Hotel
Hotel Balcon Del Mar Costa Rica/Jaco

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