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“Location Location Location!” 3 of 5 stars
Review of Hotel Balcon del Mar

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Hotel Balcon del Mar
3.0 of 5 Hotel   |   Bohio Street, Jaco, Costa Rica   |  
Hotel amenities
Ranked #31 of 42 hotels in Jaco
Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Location Location Location!”
3 of 5 stars Reviewed January 15, 2012

Myself along with seven of my close friends stayed at this hotel for four nights. The hotel was across the street from the beach. Parking was easy due to a employee stationed outside of the hotel waiting to assist guests. The staff definitely made this hotel. Each employee was professional, yet friendly, and extremely helpfull. The hotel was clean but, the rooms were slightly run down. Nothing major, they could just use a little TLC. The continental breakfast was really good. We ate dinner one night at the hotel and it was very good although a little pricer then if we had eaten in town. There were two pools that were cleaned every morning. There were quite a few families with children of all ages so, the pool was pretty busy and loud during the day. During the nights we were able to hangout in the bar area and enjoy drinks, playing cards, or just chating. All in all I would not hesitate to stay here again.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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89 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
San Jose, Costa Rica
Top Contributor
100 reviews 100 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed November 1, 2011

This hotel is in the heart of Jaco, one of the most active beach towns in the country. It is located on the Pacific side, around 90 minutes from San Jose the capital via the new Caldera “highway“.
This is a small hotel. It is a building in the shape of a horseshoe, it has 4 or 5 floors. The rooms are ok, they have a small balcony.
Food is good, however, they have a really small menu.
One thing that is really important to know is that this place has only 6 parking spaces,not in a closed parking lot. Since it is located on the beach, you can leave your car under a palm tree on the beach, but this is a high crime zone, and if you leave something valuable in your car, you might not found it, or your car in the morning.
It has a medium size pool, however, you can see the street and the beach from the pool, and all the people on the street and the beach can see you also, you can't have privacy.
Summarizing, this is a cheap hotel (most of the times), but you should not stay here for a long period of time. There are a lot of other, more private options in Jaco or nearby beaches.
Also, one more thing, Jaco is a famous beach for surfing. However, it is NOT a beautiful beach, it has a high index of fecal contamination, and as i told before, has a very high crime rate.

Room Tip: If you would like an ocean view, choose a room in a high floor, in the center of the building. And p...
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  • Stayed January 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 30, 2011

The Hotel Balcon del Mar is located right next to a police station in Jaco, a very dicey town on the Pacific coast. While the ocean views are lovely, crime is ever-present. Drug dealers sell on the street with impunity and there are plenty of prostitutes cruising near the hotel. My advice is to stay out of Jaco altogether. It's impossible to avoid all the craziness around you and relax. We were booked at this hotel by Sunnyland Tours - another outfit that did not meet our expectations. They should have chosen a safer haven for us; we were on our honeymoon. The rooms are very sparse and worn, and the service was dismissive.

The beach at Jaco is NOT for swimming, as the rip-tides are rough. If you're a surfer, this is the beach for you. We recommend that you stay near the national parks further South.

Room Tip: If you must stay at this hotel, make sure you're on the 4th floor. However, there is no elevato...
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  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
72 reviews 72 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 12, 2011

I don't think I would ever visit Jaco again, but honestly, I'd probably return to this hotel and request room 409 if I had to. We got really, really lucky with our room, as it was very spacious and on the top floor. I had seen other rooms that were very cramped and ours wasn't like that at all. We had an ocean view, air conditioning, TV, and there was free WiFi across the whole property. My only complaint was the noise from outside and the lack of hot water. No one on our floor had hot water nearly the entire time, and that's just unacceptable when you are paying to stay at a nice hotel. It didn't even get warm, so it was quickly in and out for us.

We used Jaco as a home base for visiting the Manuel Antonio National Park, and taking a Crocodile tour of the Tabacon river. We didn't swim in the ocean as there are dangerous riptides there, and didn't shop because everything was geared towards tourists. When we were at the hotel, we ordered drinks and sat by the pool, watching the sun set over the ocean. That was really, really nice and became an evening favorite.

The hotel was very clean and like I said, our room was very, very spacious so we had no complaints. If you need a wheelchair accessible room, ask for one on the first floor, as they do not have elevators at this hotel.

Room Tip: Ask for room 409 or 107
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  • Stayed July 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth City, NC
Top Contributor
271 reviews 271 reviews
76 hotel reviews
Reviews in 104 cities Reviews in 104 cities
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed February 11, 2011

Located right on the Pacific Ocean, with a spectacular view of the water, we were excited about staying here. However, the door to our room had large gaps (explaining the gecko getting into our shower), the rooms were awkwardly laid out, and the whole place felt cramped and jammed around the central pool. Food at the restaurant was not good at all -- poor quality (hot dog slices for breakfast?), monotonous. They did offer free Wifi. The worst part of our two-day stay was the fact that the pool maintenance crew yelled back and forth to each other, beginning at 5:40 am, awakening us! To be fair, when we complained to the front desk, the noise did stop. The cleaning staff on our upper floor also yelled back and forth to each other while working. We traveled with a group of 15 with Overseas Adventure Travel, and our fellow travelers echoed our ratings of this hotel.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
1 review
5 of 5 stars Reviewed January 20, 2011

We stayed for a week in Jan 2011, the hotel looked nice, just like the website pictures, hotel faces the beach and the setting sun, very nice view from our room, we had buffet dinner half the time and a la carte the rest, restaurant provides excellent south American food, restaurant overlooks the beach and setting sun as well. The waiters, front desk and other staff were very nice and very accommodating, I asked for extra towels for the room and for the beach, they were delivered to my room 5min later, wake-up call also on time, waiters were friendly. The room itself was a bit small but had a panoramic view of the beach, it also had a free digital safe and the air conditioner was very quiet and worked like a charm. The main street is just 5 min walk – very central location in town. They have a security guard on site at night, I saw him walking around our floor at 5:45 AM, and also at 11:45PM (watching us get out of the car in the pouring rain) on the days that we had day trips and had to leave early but returned late. The weather in Jaco was very nice (except for the 1 day when it poured). The beach is very pebbly, and is more of a surf beach ( I didn’t see a lot of surfers though), it was acceptable still because the waters were very warm and the beach is shallow for quite a stretch so that you can goof around in waist deep waters. We took surfing lessons, if you go to the end of the beach (behind Hotel 9 – beginners surfing area, you can rent a board for 10$ for the whole day, on the strip they ask for 50$ for a 2h lesson including board, but there is a surfing “school” right on Bohio street offering it for 35$, or just go rent a board for 10$ and goof a round)
if you are looking to go to Tabacon (hot springs) then I would contact the Grayline tour person (Luciano?) at the Best Western (hotel about 10 min drive away), he offers the same rates for Tabacon (139$) as other do for Baldi.
There is day trip booking office at the Balcon hotel as well, we found the prices to be at the going rate of other similar tour providers,
The tour provider of the Balcon del Mar are very nice, and had the best prices for a hired driver (there is no accurate map and signs are sketchy, we talked to a few ppl who rented cars and decided to hire a driver to get us to arenal – 3.5 hrs away) we ended up booking a tour to arenal area (volcano), but the volcano was not really offering any molten views at the time, I was told that it has been quiet for the past few months. Anyways, the driver – Johans, was very good, driving though deep fog and pouring rain in the dark to get us back to our hotel.
Overall, very happy with hotel.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 18, 2011

If for some reason you have to stay in Jaco, then you could do worse then this place. It does have a great location right on the beach, in pretty much the middle of town. It has a very nice pool, and the breakfast is not too bad either. That unfortunately is where the fun stops.

I am a bit of a light sleeper and I was awoken throughout the night by what sounded like pumps going on and off somewhere. Dogs barking are quite common and the odd siren as it is right beside a police station. It is also loud in the day as the glass balcony doors act like an amplifier for outside noises, mostly from the pool.

The wifi only works in the lobby, and the rooms need some attention as well. Pillows were terrible, the shower sprayed all over the bathroom, and I am not a big fan of antique furniture. All that and you need to wear a bracelet as well. My favorite.

  • Stayed January 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Balcon del Mar

Address: Bohio Street, Jaco, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Jaco
#17 On the Beach Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Balcon del Mar 3*
Reservation Options:
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Also Known As:
Balcon Del Mar Jaco
Balcon Del Mar Hotel
Hotel Balcon Del Mar Costa Rica/Jaco

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