After traveling to a number of beautiful lodgings across CR, the Jaco Beach Best Western could not hold a candle to the personalized touch of our previous hotels. With that said, there is nowhere in Jaco Beach I would have rather stayed. Jaco Beach can be very scary with prostitutes, pimps, and drug dealers hanging out beneath dim street lamps with no reservation to solicit American tourists. My group and I would usually grab dinner in town and start making our way back to the resort before dark. The resort bar had great drink specials, music, and I felt a lot safer there. The pool was open late and the beach was patrolled by a security guard which helped to limit the number of men, women, and young children pandering 'homemade' jewelry.
The resort does offer a really great menu, I liked the prices at the snack bar, and while the staff wasn't really taking much notice to you being there, they were helpful when it counted. We booked trips at a location down the main street rather than the Grayline Tour Service at the hotel and ended up saving a lot of money. Jaco Beach is a great central location for Manuel Antonio and Tortuga Island trips, but I agree with other reviews that if you want clean, safe, and quieter beaches, head to the Guanacasta region.

The property is beautiful. The grounds are well maintained, the pool and beach views are stunning with lovely sunsets. Tennis courts are great, and the property has security. Play areas for children are enticing and the kids can be kept busy for hours. Free internet access is very convenient.

If the condition of the rooms are a factor, it is not a good vacation spot for singles, couples or groups . A musty, moldy, mildew smell permeates, and it is not due to the humidity. The rooms are not designed for comfort. The lighting in the room was terrible and inadequate. There are no amenities. Bring soap, etc., and, if you are used to decent towels, bring those as well. The towels that were provided in the rooms were the equivalent of paper towels. Never seen that in a hotel. Forget about fluffy comfort. The beds are not comfortable. The AC will vary from room to room. The bathroom/shower left much to be desired. Words can't describe it. The fitness is a modified hotel room with 3 machines. There's no room service and everything closes. Strictly no frills. Overall, the rooms were very disappointing. There are some cheap motel rooms that are superior to this establishment. I would only recommend this hotel for spring break.

This hotel was selected because it was right on the beach. The beach might as well not be there. There's no swimming (too dangerous), sports or other activities, no chairs,umbrellas, other shade, or refreshments.

The restaurant is alright for breakfast, but much better is available within walking distance. Meals are served buffet style only, with nightly international themes that kind of miss their mark. The staff in the restaurant treated the customers with distrust, like we were not going to pay. They only came by when the meal was finished and followed us to the door to make sure we paid. There was no real table service so, if you want to order beer, wine or soda, good luck! If you can get the attention of the front desk staff they try to meet your needs but, I also saw them ignore people who were trying to get basic information, like finding the post office. Luck of the draw. The first two days I paid for Internet cafe in town because they could not tell me if there was a computer available in the hotel yet, gladly called for taxi and provided bell service. Pretty amazing stuff. The hotel is not totally ADA compliant so, if you need an elevator, or can't climb stairs, be very clear about that beforehand.

Lastly, although this is might not be entirely the hotel's fault, the mosquitos will make your stay there miserable. The town of Jaco is small, almost quaint. No problems. The people are very friendly and helpful, and there's plenty to see and do.

we only stayed for 1 night and it was OK, but I would NOT spend my beach holidays here. there are far much more beautiful beaches and hotels in CR!

the room was very very basic and there were hords of tourist especially at breakfast were you needed to queue for a table!

what is very nice is the beach area in front of the hotel's property: cool waves!

Very few people know that the Best Western in Jaco is an All-Inclusive hotel. Six of us stayed there for six days and were very impressed with the hotel grounds, service, etc.. The staff folks are fantastic. You can do day trips from there, including fishing, Manuel Antonio Park, river trips, jungle trips, etc,. Advice is to fly into San Jose, arrange for a van (internet) to pick you up in San Jose and later pick you up in Jaco for the return trip. Wait until you get there to make your decision on what to do. The "zip line" was super as an example. You can rent a car there if you desire.