We came here on one of our bonus weeks with our time-share company. We got two rooms, one regular and the other with the tiny kitchen. All rooms have two beds; a twin and a double. The beds are hard but not as hard as some I have been on in Central America in much fancier places. The rooms are very clean but very basic! The bathrooms are '60's (blue tub and sink) with formica table and dresser (plastic chairs). We are on the 4th floor side, partial ocean view away from the pool and it is very quiet. All rooms have a balcony and a great AC. There is a small keyed safe for $3.50 per day, hair dryer, toilet paper a soap dispenser with soap and shampoo, towels and that is pretty much it. The price for the week was excellent! Therefore we have nothing to complain about. The people and service has been excellent. We got no hassle at check-in to opt out of the all-inclusive part. We are pretty experienced foreign travelers and therefore knew to check everything before we unpacked. Sure enough there was a power issue and the appliances were not working in our first room. They gladly changed us to another room and graciously helped us move and check the new room.We have a small refrigerator, sink, coffee pot, toaster, and microwave as well as the bare bones of dishes and utensils. All in all, if you get a great price this is a great place to stay! The security is excellent. They have security at all entrances and walking all around the resort. We felt very safe. The beach is not soft white sand but it is clean and very nice. The resort has uncomfortable loungers and umbrellas facing the ocean on grass complete with palm trees. Beautiful! The pool is small, but so is the place and the loungers are nice (no umbrellas--maybe one--I took my own and it worked). We are completely enjoying our stay! It is also within walking distance of the town of Jaco, restaurants, bars, stores etc. We did a lot of walking during the day and it was completely safe. We never left at night. I would have given it a 3 or 4 star if the rooms were updated with a few amenities you expect from a 3 or 4 star. Of course, we didn't pay for a 3 or 4 star--but would have!
Get a room away from the pool and as high as you can get--toward the ocean. They do have some loud...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear nmadventurers, we appreciate your comments and are very glad that you enjoyed your stay with us.
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We are happy to inform you that the Best Western Jaco Beach All Inclusive Resort is undergoing major renovations in order to provide our guests with the best quality of product. The rooms are being remodel with modern appliances and furniture in order to comply with our guests´ comfort. Also all the lobby and common areas are being remodel too in order to provide a greater and more beautiful space.
Thank you for staying with us and we hope that you return soon so you can experience firsthand all of our improvements.
Sincerely, Ana J.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.