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All 40 Jaco hotels

BEST WESTERN Jaco Beach All Inclusive Resort: Traveler Reviews

3.0 of 5
Pastor Diaz Ave, Jaco, Costa Rica
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BEST WESTERN Jaco Beach All Inclusive Resort
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49%
Ranked #25 of 40 hotels in Jaco
Most recent review
4 of 5 stars Reviewed March 9, 2013
Mazzahs Cape May Court House, New Jersey
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198 reviews from our community

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Cape May Court House, New Jersey
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
“All inclusive, but not in the resort sense....”
4 of 5 stars Reviewed March 9, 2013

This hotel is beach front and all inclusive. This alone is a bonus and worthy of 5 stars. However, Best Western is not synonymous w/ luxury. The rooms here are bare bones w/ simple beds & baths & quite small. This is not a bad thing depending upon your expectations in Jaco. The rate was $90/pp a night which was the cheapest of our trip. $180 a night for 2 souls is a steal since the 3 meals per diem and drinks daily are spot on. But, the rooms leave much to be desired so your money is really directed towards the phenomenal buffet meals. There are numerous Ticos/locals that frequent this locale so this shows you how reasonable this spot is. :)

The grounds, location, pool & service are all top notch. Although, you won't get any exemplary service here if you're expecting 5 star service. The all inclusive meals will offest your otherwise expected adventures.

Jaco is a fun, yet suspect city among many adjacent locales. Drugs are evident here and prostitution is totally legal. Day and night, you'll see the hookers. The ladies are aggressive so if you bring the family and/or kids.....beware. This doesn't detract from the beautiful town of Jaco, but nights here near the Beatle Bar are all about prostitution. The expats are abound so keep this in mind while frequenting Jaco. The ladies outnumber the men 8 to 1. Yeah, it's that crazy in Jaco and rare except for the famous joint in San Jose.

Overall, great hotel in North Jaco that caters to Ticos and tourists alike. 5 star amenities, 3 star rooms, 4 star staff, 5 star location on the beach & 3 star location in Jaco (this town has prostitution & tourism written all over it, so plan accordingly.) :) You'll have fun at the Best Western regardless of your intentions in Jaco...sun, beach, pools, drinks, locals, hookers...take ur pick! It's all good stuff!

Room Tip: It matters not. You're on the beach and in Jaco!
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mazzahs about BEST WESTERN Jaco Beach All Inclusive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrupoMarta, Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review
March 13, 2013
Dear Mazzahs, thank you very much for sharing your comments with the TripAdvisor community. We are very happy to hear that the Best Western Jacó Beach offered you a good value proposition and that you enjoyed our food, location, service, and grounds.

As you mentioned, our town has a few social issues; however, we are proud to share that we have a family-orientation and that, eventhough it is legal in Costa Rica, our hotel does not allow any form of prostitution.

We hope to have you back soon!
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Israel
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Don't come near this hotel.”
1 of 5 stars Reviewed March 8, 2013 via mobile

Worse hotel ever, really.
The food is horrible: the dinner was really bad. We even didn't attend other meals.
The room: the bath is unclean with spots, the room smells of stale air..
Loud music until 1am at least staff was nice.
Don't come near this hotel ever. Look for better choices no matter what.
I would expect more from Best Western hotel.

Stayed March 2013, traveled as a couple
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Ask German K about BEST WESTERN Jaco Beach All Inclusive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrupoMarta, Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review
March 13, 2013
German K, we are really sorry to hear that our hotel fell short of your expectations. Your satisfaction is a priority to us and guests' comments help us understand your needs and improve our offering everyday. We thank you very much for writing about your experience and apologize once again for not been able to deliver you the fun-filled vacation you deserved.
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Toronto, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
“Great staff, terrible beds”
4 of 5 stars Reviewed March 2, 2013

When we first arrived I was pretty disappointed. I began thinking we would be booking somewhere for part of our stay, but the hotel grew on me. The staff is excellent. Hardworking, friendly, and helpful. I bumped into the manager and told him our bed was very uncomfortable. Unfortunately, his response was to agree and we all had a great laugh. They are all like that. He said maybe he can do something. I believe they replaced the bed with another one, but we're not sure.

Beach is nice. Strong waves, not a lot of people. It's not white sand, but that doesn't matter much. It would have been nice if they have put some umbrellas out for shade.

Food was decent. Much better than anything I've had in multiple trips to Cuba. When all else fails at lunch, they have hotdogs, burgers, fries, nachos, and wings by the pool bar. I never felt like food and drinks where unavailable.

Location is good. A short walk into the busy part of the strip, but far enough where you don't have excess noise.

The staff really was excellent, but with the beds the way they were, I would not stay here again.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by zjc2000 for Jaco
Ask zjc2000 about BEST WESTERN Jaco Beach All Inclusive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrupoMarta, Owner at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review
March 6, 2013
Thank you very much for your message zjc2000! It is always good to hear that guests feel welcomed at our hotel. This motivates us and pushes us to do better everyday.
We are happy to tell you that we've recently bought new beach umbrellas which are located in front of the beach. They are inside the hotel grounds given that the local government doesn't allow us to place any furniture on the actual beach. Yet, from where they are you can get good shade, ocean breeze, and drinks from the bar to stay hydrated.
About our beds, we truly appreciate the comment. We'll make sure to evaluate the investment during our next budget season.
We hope that you enjoyed the rest of your trip in Costa Rica. Thanks again for choosing to stay at the Best Western Jacó Beach All Inclusive Resort and for sending us your feedback.
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Ottawa, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Clean but dated”
3 of 5 stars Reviewed February 25, 2013

The hotel is very clean though the rooms and grounds are definitely dated. I didn't eat there as the only option was the all inclusive, but there are a variety of restaurants nearby. Nothing to really complain about and nothing to rave about either.

  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Donna S about BEST WESTERN Jaco Beach All Inclusive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrupoMarta, Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review
February 28, 2013
Thank you very much for posting about your experience at our hotel, Donna S. We are glad to hear that our property's cleaning standards pleased you. We are aware that our property has its years and are happy to let you know that we've been planning a renovation that should be starting soon. We hope to have you back with us in the near future and that you enjoyed your time in Jacó Beach and Costa Rica!
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Toronto, Ontario
1 review
“trip overview”
4 of 5 stars Reviewed February 20, 2013

I found everything okay at the resort, the only down side I found was with the kind of heat they have, one would think they would have umbrella,s around the pool area, of which there were none. The food was fine and it was easy to get around the resort. Near bye stores and restaurants, banks etc, outside the resort grounds, were all just a ten minute walk. Parts of the resort was a bit dated, but I didn,t find that to be a problem.

Room Tip: rooms 507, 509 and 511 give best views of the pool and beach area,s
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  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask peter l about BEST WESTERN Jaco Beach All Inclusive Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrupoMarta, Manager at BEST WESTERN Jaco Beach All Inclusive Resort, responded to this review
February 28, 2013
Greetings from Costa Rica, peter I! Thank you very much for spending your vacation with us and for letting us know about your time at the Best Western Jacó Beach All Inclusive Resort. We are happy to tell you that, in the following weeks, we should receive an order of beach umbrellas and pool chairs placed at the request of past guests like yourself. We plan to place most of the umbrellas near the beach so that you can enjoy the ocean, but there will also be some at the tables around the pool area.

We are pleased to hear that you found our food offerings adequate and that you got a chance to experience the town of Jacó. Finally, we are also happy to tell you that the hotel will be starting a renovation process shortly. Hopefully, we'll have you back with us soon, so that you can enjoy them. Once again, thank you for choosing us during your stay in Jacó, Costa Rica.
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Additional Information about BEST WESTERN Jaco Beach All Inclusive Resort

Also Known As:
Best Western Jaco Beach Hotel Jaco
Best Western Jaco
Best Western Jaco Beach
Jaco Best Western
Jaco Beach
BEST WESTERN Jaco Beach All Inclusive Resort Costa Rica
Address: Pastor Diaz Ave, Jaco, Costa Rica
Region: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar/Lounge Beach Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Swimming Pool
Hotel Style:
#10 On the Beach Hotels in Jaco
Price Range: $$
Hotel Class:3 star (3*)
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