I came to Jaco for a day trip, and got a deal with the Best Western to use their facilities for the day -- 2 meals, 5 drinks, 4 snacks, access to the changing room, etc. Sounded like a great deal, and I was very excited for the day. What they failed to let my group know was that they were going to be hosting a cheerleading competition the day we would be there, so our nice, relaxing day at the beach was anything but. The snacks offered were cold french fries, half a sandwich, fish tenders, or nachos. Definitely not appetizing. The worst part of the day came at the end, when a group of girl friends and I were in the changing rooms, changing out of our wet bathing suits, and in walks a male cleaner. He stayed the entire time we were changing. I left to complain to the front desk, and the man at the front desk shrugged and made an excuse about not enough workers showing up. I pointed out that there was a woman cleaning the rest room area, so clearly there was someone that could have cleaned the changing room area. The front desk did not care, and did not apologize. I later found out that there was a woman cleaning the changing area of the men's room. I could've gotten past the poor facilities and food and given this place 3 stars, but the inappropriateness of the man in the changing room and the horrendous customer service warrants 1 star.
- Also Known As:
- Best Western Jaco Beach Hotel Jaco
- Best Western Jaco
- Best Western Jaco Beach
- Jaco Best Western
- Jaco Beach
- BEST WESTERN Jaco Beach All Inclusive Resort Costa Rica
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