We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great romantic getaway” 5 of 5 stars
Review of Villa Caletas

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Villa Caletas to your Saves list
Villa Caletas
4.0 of 5 Hotel   |   2 km after Punta Leona | Herradura, Jaco 12358-1000, Costa Rica   |  
Hotel amenities
Ranked #4 of 43 Hotels in Jaco
San Jose
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Great romantic getaway”
5 of 5 stars Reviewed June 28, 2013

Great place to have a romantic getaway... love the spa and the swimming pool... Has a gothic feel and the landscape is beautiful. It gives you all the opportunities to have romance everywhere. Loved the creme brulee with rum!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Caletas, General Manager at Villa Caletas, responded to this review, July 22, 2013
Dear friends, thank you very much for your kind words. We still have plenty of Creme Brulées with Rhum awaiting for you : )
Best regards. manager@villacaletas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

734 reviews from our community

Traveler rating
    490
    128
    52
    45
    19
See reviews for
84
438
16
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
New York, New York, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2013

We discovered this place online as part of our 10 day trip in CR.
The pictures do not give it justice. You feel like you are with the gods and it touches your soul.
The place and views are stunning.
Even if you cannot stay here then go for sunset cocktails and enjoy the beauty.
We stayed here for 3 days, loved it especially the affinity pool and came back for dinner on our way to the airport.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Caletas, General Manager at Villa Caletas, responded to this review, July 22, 2013
Dear friends, thank you very much your review !! We are very happy to know that you had such a great time with us and we are expecting you back in "Heaven" soon !! Best regards.
manager@villacaletas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
93 reviews 93 reviews
29 hotel reviews
Reviews in 45 cities Reviews in 45 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed June 18, 2013

When it comes to the architecture, landscape and views, this is an amazing hotel. It has to be one of the best places to watch a sunset in all of Costa Rica. But the difference between a good hotel and a great one is in the details.

I stayed in a deluxe villa since I invited a friend to share in the experience. I loved the fact that the villa had it's own private yard which was home to toucans, iguanas, various frogs and lizzards. It also had a nice jacuzzi with views of the yard and a private pool. The size of the villa was also fine. But when a hotel claims to be 5-stars I hold it to a high standard compared to other 5-stars I have experienced. At about $600/night I expect it to have the details of a luxury hotel I'm paying for.

To start, the hotel was extremely slow to respond to emails and I usually had to wait about 3 days for a response. But they always would eventually respond and I got the reservations completed. The room seriously lacked electric outlets which can be frustrating in modern times. Many travelers have computers, cameras, phones, ipods, ipads and other items that need charging. There are only a couple of useable sockets in the room and none outside. Additionally, the sofa bed they provided for my guest was the absolute worst any of us ever tried. When we requested a better mattress, it never came. Another frustration was the lack of wifi at the main pool and most of the restaurants, so forget about using your iphone near the pool. Finally, the overall customer service is seriously lacking, not just for a 5-star hotel, but much lesser quality hotels. I often found myself having to hunt down waiters to get service and when I did find them, the friendliness just wasn't there. A little smile and kindness goes a long way with me.

Overall my stay there wasn't bad at all. Visually it's a great hotel but it definitely needs some bugs worked out to be held at the 5-star rating they claim. I might visit there again for drinks but probably not to stay. I found the Gaia Hotel about an hour south to be a much better option.

Room Tip: Look for last minute deals if you can hold off on the reservation, especially on the low season. Mo...
See more room tips
  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Caletas, General Manager at Villa Caletas, responded to this review, June 20, 2013
Dear friend, thank you very much for your constructive comments. We have paid close attention to your review and will make some important changes in the Master Suite you are talking about so our guests can enjoyed it at 110%. We do hope that you will change your mind and visit us again.
Best regards. manager@villacaletas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
63 reviews 63 reviews
16 hotel reviews
Reviews in 35 cities Reviews in 35 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 13, 2013 via mobile

This hotel is gorgeous, every villa is different and beautifully decorated. The spa is lovely, the staff is friendly and helpful. The main pool has a gorgeous view of the pacific. If you stay here I recommend renting a car on your way to jaco, keep it through your stay so that you can drive out to town and the multiple beaches in the area. Go down to hermosa, jaco beach or punta Leona they are worth it. Also, make sure you view their sunset, it's the most amazing sunset I've ever seen.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Caletas, General Manager at Villa Caletas, responded to this review, June 16, 2013
Dear Friends, thank you very much for your review !
It is true that the sunset at Villa Caletas is recognized as a must see !!. We are glad you could enjoy all the other facets of the hotel too !! Best regards. manager@villacaletas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Playa del Carmen, Mexico
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 10, 2013

We went there to celebrate my wife birthday, we enjoyed a beautiful sunset at their amphitheater, amazing service from all the staff (from Don Rafeal at the main entrance to the General Manager who kindly stop to say hi). Special thank to Edgar our waiter and Don Dougles who put all this together for us! (kudos!!!)
W'll be back!
Pura Vida!!!!!!!!!!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Caletas, General Manager at Villa Caletas, responded to this review, June 20, 2013
Dear friend, thank you very much for your kind comments. It is allways a pleasure for us to know that guests not only enjoyed the place but also the service we give. We strive to give the best of us every day and we thank you for your words. Best regards. manager@villacaletas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northern VIRGINIA
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 9, 2013

PROS: The cliffside villa we reserved (a Junior suite) was spacious, unique --- hot pink and black --- and had a stunning, tropical jungle/ocean views. The large porch was totally private and had a hot tub. Landscaping was LUSHLY TROPICAL. A Toucan perched in a tree right beside our porch the 1st day. Staff were extremely pleasant; the concierge, Laura, was especially helpful. Meals we had at the terrace restaurant were delicious Costa Rican specialties presented beautifully, some wrapped in palm leaves. Sunset drinks in the mini-colosseum seating were perfect.
CONS: The beach (way down below) is accessible only by their jeep or a LONG, steep, jungle-y walking trail. They do provide walking sticks, and you will need them. The beach itself is so rocky it is not very desirable, even tho' there are comfy cabanas and a gracious attendant providing beach towels and serving food/drinks if desired. If you plan to swim, wear shoes! The one hotel pool is lovely, mostly shallow but small. We paid a driver to take us to the black sand Playa Herradura which we enjoyed one day, and we ate a nice Costa Rican lunch at the Pelicano restaurant on that beach.
While there is a beautiful yoga studio, there is only instruction on the weekend. There was confusion about whether or not we were even permitted to use it ourselves, which we finally did as my travel companion is a yoga instructor herself.
In summary, go there if you want a secluded, romantic getaway. Otherwise, keep looking...

Room Tip: I think we spent more than necessary in order to get two beds. Probably you should call re your des...
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Caletas, General Manager at Villa Caletas, responded to this review, June 16, 2013
Dear Friends, thank you very much for your review ! We are happy to know that you enjoyed your room and the Toucans that came to visit you !!. Best regards. manager@villacaletas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Top Contributor
87 reviews 87 reviews
25 hotel reviews
Reviews in 49 cities Reviews in 49 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed June 9, 2013

We stayed in one of the newly-built suites, with its own pool and a short walk down from the main hotel. Views from the large balcony were stunning, with capuchin monkeys seen frolicking in the trees below on our first evening. Shame the wet weather ruled out any proper sunsets, which would have been magnificent from the balcony. Our package included a great selection of a la carte breakfasts at the semi-outdoor Amphitheater restaurant. Although we didn't partake in the spa, the setting and facilities looked inviting were we in more of a mood to splurge. Ditto for the handmade crafts and textiles in the boutique. The only annoyance during our 2-nights stay was during check-out when the lady at reception charged us for the breakfasts - this was of course rectified but only after a seemingly unnecessary delay.

A great base for the Jaco region, including the golf and facilities at Los Suenos, away from the surfing horde.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Caletas, General Manager at Villa Caletas, responded to this review, June 16, 2013
Dear Friends, thank you very much for your review ! We are glad to know that you enjoyed your Junio suite superior. They are indeed a very good option and as you said boast from an amazing view from the bay and the nature around. We hope to see you back with us soon. Best regards. manager@villacaletas.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Villa Caletas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Villa Caletas

Address: 2 km after Punta Leona | Herradura, Jaco 12358-1000, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Jaco
#2 Business Hotel in Jaco
#2 Spa Hotel in Jaco
#2 On the Beach Hotel in Jaco
#3 Romantic Hotel in Jaco
#4 Family Hotel in Jaco
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Villa Caletas 4*
Number of rooms: 45
Official Description (provided by the hotel):
Villa Caletas, a luxury boutique hotel inspired by tropical Victorian architecture with a touch of neo-classical influence shining like a jewel among resorts, prized not only for its location, design and décor, but also for its outstanding facilities and first class service. Villa Caletas expresses a truly unique combination of mountain and seaside resort. Nestled 1150 feet above the Pacific Ocean, this unique hotel overlooks the Nicoya Gulf to the crescent beaches of Jaco, Herradura offering spectacular 360-degree panoramic views. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Villa Caletas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Villa Caletas Hotel Jaco
Caletas Hotel Herradura
Villa Caletas Costa Rica/Jaco

Owners: What's your side of the story?

If you own or manage Villa Caletas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.