We were referred here by our travel agent booking our honeymoon as our second stop on our visit to Costa Rica. This hotel seemed to not care that we were honeymooners and that was a little disappointing to us. The villas are very nice, but not amazing. The view from our villa was beautiful though! We didn't have toiletries replenished, but did have turndown service and were left cute towel animals each day. We did watch the view of the sunset from the amphitheater one night which was beautiful, but were not honored the "happy hour" prices for our drinks. We requested wake up calls every day of our stay as we had booked excursions and never received the calls. Fortunately, we had set back up alarms on our cell phones! Our service at the onsite restaurant as awful and we were pretty much ignored and found it impossible to get things like milk for coffee or more hot water for tea. Fortunately, we only ate there once and spent more time exploring local restaurants and attractions. Upon check out, we were being charged for minibar items we didn't consume, but the person checking us out did remove those items from our bill. We also suggest that they add more times for the shuttle to their private beach. It's not very conducive for those who do other activities like we did during the day and then had no way of going to their beach.
- Official Description (provided by the hotel):
- Villa Caletas, a luxury boutique hotel inspired by tropical Victorian architecture with a touch of neo-classical influence shining like a jewel among resorts, prized not only for its location, design and décor, but also for its outstanding facilities and first class service. Villa Caletas expresses a truly unique combination of mountain and seaside resort. Nestled 1150 feet above the Pacific Ocean, this unique hotel overlooks the Nicoya Gulf to the crescent beaches of Jaco, Herradura offering spectacular 360-degree panoramic views. ... more less
- Reservation Options:
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- Also Known As:
- Villa Caletas Hotel Jaco
- Caletas Hotel Herradura
- Villa Caletas Costa Rica/Jaco