We stayed here over Christmas period 2012.
Great views over the coastline, sunset every evening is truly amazing and local wildlife you can see is great from birds of prey, iguanas to hummingbirds and toucans.
Hotel is clean and well looked after and all of the staff are very pleasant
What you need to know
Staff level of English is very poor - given 90% of business comes from English speaking guests the management need to address.
Our package included breakfast however, when you ask for a latte this is apparently extra, we then found out that if you ask for any of the smoothies these are also extra ! On our last day I asked for pancakes and guess what this was also extra!! What they don't tell you is that you have a $15 limit per person on the menu after which they charge for everything - carving out the drinks mentioned above which are extra regardless. Basically there is no need for this and simply upsets the guests for the sake of a few "Colones"
Actual quality of food by western standards is average nothing bad but nothing great either
Spa staff are very nice and mean well but again you get a very average service
As a UK traveller maybe it is a common American thing but in our bathroom they put a jacuzzi unit - we are not talking a nice bath with jacuzzi but a garden centre unit which not only was out of place but complete waste of space given you need to set it up for an hour before and get interrupted every day for half an our by a guy coming to industrial clean - maybe it is a matter of taste.
Which kind of summarises Villa Caletas - it is a good 4 star hotel - they try hard, mean well but ultimately fall short.
- Official Description (provided by the hotel):
- Villa Caletas, a luxury boutique hotel inspired by tropical Victorian architecture with a touch of neo-classical influence shining like a jewel among resorts, prized not only for its location, design and décor, but also for its outstanding facilities and first class service. Villa Caletas expresses a truly unique combination of mountain and seaside resort. Nestled 1150 feet above the Pacific Ocean, this unique hotel overlooks the Nicoya Gulf to the crescent beaches of Jaco, Herradura offering spectacular 360-degree panoramic views. ... more less
- Reservation Options:
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- Also Known As:
- Villa Caletas Hotel Jaco
- Caletas Hotel Herradura
- Villa Caletas Costa Rica/Jaco