We were there as well in conjunction with Caravan Tours. The hotel was fine, and we had no problem with the wait staff, tho the food was marginal. Our room was not made up on the 2nd day until after 4:30 PM. And it was not cleaned particularly well. I expected a little better, as all the other hotels we stayed at were above our expectations. Upon speaking to our guide, we were advised that one of the reasons they chose this hotel was for the pool. Some people choose to relax there all day as opposed to going to Manuel Antonio. While I couldn't give it a bad review, it certainly wouldn't be my first choice in Jaco.

This hotel was used for two nights in conjunction with Caravan Tours "Costa Rica Natural Paradise Tour." The accommodations were comfortable and well maintained. The only problem encountered was the large number of locals using the facilities. It was plainly evident that the wait staff, especially at the bar and pool swim-up bar gave preferential attention to the Spanish speaking guests. In many instances we were completely ignored even when the employees were not busy. I'll gladly answer any questions you have about this hotel or the tour.

I was part of three single girls traveling through Costa Rica and it was our first big trip outside the US/Mexico. Our first hotel was near Manuel Antonio and was great and clean (despite itty bitty ants in the room but were no bother) and everyone was hospitable. The next stop was Jaco for 5 nights (way too long in this town but we were told it was fun and a surfing "mecca", one night would have been plenty). We stayed at the Amapola because it was all-inclusive and had a "casino". However, this hotel was not up to par with what we were anticipating. Everyone who worked there was extremely nice and bent over backward for us and helped us develop our Spanish much better. But the rooms were old and broken down, though clean. Water temperature and pressure were iffy. But the food was pretty good and, again, the staff were excellent.

One big problem was that this seemed to be a weekend spot for local Costa Rican's to get away to. Which is great. However they have very different customs than Americans using resort facilities. For example many many babies were put in the pool with and without daipers. It got very loud at the pool area as well. I would suggest not staying here during a weekend.

The town of Jaco itself is very small and there is a little shopping. Believe me when I say 1 night here is plenty.