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“Not a 4 star” 2 of 5 stars
Review of Hotel & Casino Amapola

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Hotel & Casino Amapola
3.5 of 5 Resort (All-Inclusive)   |   200 meters east of la municipalidad de Garabito | Playa de Jaco, Jaco 61110, Costa Rica   |  
Hotel amenities
Ranked #28 of 43 Hotels in Jaco
Portland, Oregon
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Not a 4 star”
2 of 5 stars Reviewed February 10, 2012

Spent 4 nights here for a conference. I was told this was a 4 star hotel/resort. NOT. Pro. Most of staff worked hard and were friendly. Food OK. Cons. Hot water in the shower was lacked strength. A/c in room leaked into the closet. Could not get WIFI outside of the reception area. Bar on inside of shower door falling off. In general, the room needed attention. Heard this from other guests as well. Several had to move because A/C didn't work.

  • Stayed January 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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87 reviews from our community

Traveler rating
    14
    34
    19
    11
    9
See reviews for
23
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Victoria, Canada
Level Contributor
123 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed February 4, 2012

We stayed for 4 nights. The room was very clean and comfortable but the water pressure in our second floor room was often too low to take a shower, depending upon the time of day. Not good.

Room Tip: Ask for a room on the main floor and one with good water pressure.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Savannah, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 19, 2011

My boyfriend and I spent December and January backpacking Costa Rica. We decided on Jaco for New Years Eve. We had an amazing experience. Todd Oborne was amazing. He gave us great advice and even set us up with a zip lining tour in Arenal. We even arrived to Jaco a bit earlier than our reservations and Amapola was able to get us into our room despite our early check-in. We were very pleased with this hotel.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 5, 2011

We spent about 6 nights at Amapola in March/11 and noticed several improvements since we were last there in 2008. Most notably, the water pressure has improved considerably and the supply of hot water is more than adequate. As well, a large generator has been installed, and this eliminated any impact from a fairly long power outage that affected the rest of Jaco. Amapola seems to get most of its business on the weekends, which means that from Monday-Thursday it feels like a private estate. If you are looking for a party atmosphere this might not be appealing, but we really enjoyed the luxury of lounging by a large swimming pool in beautiful and quiet surroundings , either alone or with a small handful of people. The decor is still in need of updating, but our accommodation was well kept by the cleaning staff, and the grounds are constantly being tended. Even the outside of the buildings are constantly being scrubbed and hosed down. Amapola is close to the highway, but within walking distance of the beach and downtown Jaco.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
83 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed January 24, 2011

We stayed at the Hotel Amapola between Christmas and New Years, along with two other couples. It was a very enjoyable stay. Service was good, the rooms were very clean and nicely furnished with a small balcony - we all had a rooms overlooking the pool., Although the hotel is a little removed from the main strip, it is therefore nice and quiet, and it is only a short walk to the restaraunts and shops. The hotel grounds are very pretty with lots of recreational areas, including a large pool and exercise area. The car park area is secure (important in Jaco)

Many younger families staying here - an ideal location for them - but it is quiet in the evening. We returned to the hotel after dinner and enjoyed an evening drink beside the pool before .

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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dublin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 4, 2010

We booked 2 nights here as part of our honeymonn as it looked nice online. When we arrived we were given the key to our room. When we got to the room as soon as we opened the door there was a dead cockroach with a large trail of ants. There was also a dead cockroach in the bathroom. We immediately asked for another room which we were given. However about 6 hours later we saw 2 gentlemen checking in and they were given the key to the first room we had been given. I was shocked and disgusted when i saw them open the door only to see the dead cockroach still lying there. the housekeeper was passing the room at the same time and thought this was very funny. So if the attitude of the housekeeper was like this its no wonder the place was so dirty.
We cancelled our second night as the room was dirty. the curtains were filthy and looked like they had never been changed. the towels were grey and the floor was very dirty in the bathroom.

We had payed for breakfast but when they brought it to us i couldnt eat it. the eggs looked like they were cooked for hours as they were dry and shrivelled up. The toast was hard and cold and the staff were not too happy when we asked for a fresh piece.

We cancelled our last night and made it clear to the receptionist why we were cancelling but they made no apologies for the service. I would not reccommend anyone staying here. We travelled around for 3 weeks and this was the dirtiest place we stayed

  • Stayed June 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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East Midlands
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 6, 2010

Stayed here for 3 nights as part of a tour. Looked nice on the website and on arival. Room in block 6. Once white towells were grey and stained. One of the bed sheets had a large stain on it. No matress covers. Drawer fell out (only 1 support).The shower had very low water presure and ran hot and cold. The manager was rude and didn't seem to be worried when complaint made. We were locked out of the room on the last day with no towells supplied when we got in. The sink waste was broken and leaked water all over shower room and bedroom. Took the tour manager and myself to shake up the staff to get it sorted.
No appologies made. Would never stay there again.

  • Stayed January 2010
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel & Casino Amapola

Address: 200 meters east of la municipalidad de Garabito | Playa de Jaco, Jaco 61110, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Jaco
#18 On the Beach Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel & Casino Amapola 3.5*
Number of rooms: 70
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Also Known As:
Hotel And Casino Amapola
Amapola Hotel Jaco
Hotel & Casino Amapola Costa Rica/Jaco

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