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“Great destination, specially for families” 4 of 5 stars
Review of Hotel & Club Punta Leona

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Hotel & Club Punta Leona
3.0 of 5 Hotel   |   Playa Blanca | Punta Leona, Jaco 1000, Costa Rica   |  
Hotel amenities
Ranked #16 of 42 Hotels in Jaco
Heredia, Costa Rica
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Great destination, specially for families”
4 of 5 stars Reviewed 1 week ago

Punta Leona is a huge property fulfilled with beautiful green areas, cool wildlife and really good amenities. The main beach Playa Blanca, is gorgeous!!

The buffet-style meals part of the all-inclusive where really tasty.

We stayed in a "Selvamar Superior Room" with a cute balcony and a garden view. It was a nice and comfortable room with an excellent (free) WIFI signal. I have to say, I didn't love the bathroom, felt a little bit small ... with very little storage to put your personal stuff.

In overall, I will totally recommend this place for anybody who is traveling near the Jaco area, specially if you have kids.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, 2 days ago
Dear Guest, thank you very much for your positive comments about your stay with us. We are very pleased that you enjoyed the nature, the beauty of our white sand beach and all the amenities that our resort have to offer. We appreciate your recommendations for other customers to visit us, it was a pleasure to serve you and hope you will visit us again.
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446 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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English first
Berkshire
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We were sceptical after reading previous reviews but were pleasantly surprised. Stayed in Jamaica 853 clean and near to restaurant. Beaches were good and minibus to Blanca beach was good. Free bird watching, night walks with guide Alex and tour of butterfly house. We went to see crocodiles and birds on river which was good

  • Stayed September 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, 1 week ago
Dear Guest, thank you for taking the time of sharing your comments about your experience at our Hotel. We are glad that you decide to visit us and were able to form you own opinion about our resort. Your review motivates us to do our best efforts to continue providing our guests with memorable experiences. We are glad to know that you enjoyed Alex’s services and we will let him know that his services were appreciated. We all look forward to serve you again in the near future.
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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Please do not go!! Because once in There's no escapeing from the ss-camp guards who watch your every move . The hotel does its best to keep you in and spend money on its disgusting tasteless food which is overpriced !! The camp is outdated , the staff are very unfreindly ! The rooms and dated and damp. They even charge you to get the front gate after 4.30 pm. They do there best to keep you in !!

Stayed September 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, 1 week ago
Dear Guest, first let me thank you for choosing our hotel to enjoy your vacations.We are very sorry that we failed to please you during your stay with us and we would like you to contact us directly and give us more details about your stay, so we can know what went so wrong for your to write such a negative review. Our goal is to provide a friendly, personalized service and ensure that our customers enjoy a safe and relaxed atmosphere, is never our intention to make our guests feel pressure to consume in our installations and keep them in our facilities against their wishes. Instead we try to make all customers feel safe and relaxed.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 weeks ago

My husband and I got married in October, 2013 at the Punta Leona Hotel and Club. We brought 20+ people with us and hung out a few days together prior to the ceremony on Saturday. We loved everything from the food, activities, presentation, and how the pulled together our wedding. Everything was done so professionally that it just made our special day wonderful. We plan on booking another trip for next summer with them!
The hotels and food was just wonderful, one of our go-to vacation places now.

Lindsay&Eric

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, 3 weeks ago
Dear Guest, thank you so much for your kind words and for choosing Hotel & Club Punta Leona for your wedding. We were absolutely delighted to have you and your guests stay with us! It was a pleasure to serve you and give you the best service possible. We will love to have you again.
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Harrisonburg, Virginia
1 review
4 of 5 stars Reviewed 4 weeks ago

If you are looking for a resort that emphasizes the location and atmosphere of Costa Rica but doesn't fall into the cookie-cutter model of mega hotels that you can find anywhere, then Punta Leona is for you. The housekeeping is very good at making sure your room stays clean (I am not a fan of sand that gets tracked in so easily).
For the three weeks that I stayed at Punta Leona, I almost ate exclusively at the buffet (Carabelas); I can't remember a meal I did not enjoy. The food is quite good and Carabelas is set in the middle of the jungle with a very open layout. You can even expect to see lots of monkeys around the buffet at breakfast. Though the food is superb, if you were looking for an upscale dining experience with large plates and small portions, you won't find it here.
The beaches are excellent. Playa Blanca and Playa Mandas are both beautiful and are completely open 24/7 and there are very little restrictions on what you can do. If you love wild life, you should definitely check out the night walk and the bird watch; you won't regret it. The staff was very friendly to our group during our whole trip.
The resort is also very spread out. Walking was fine for me, but I can understand how others might find some trips long.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, 3 weeks ago
Dear Guest, we are happy to know that you chose us to had a long stay and that you enjoyed our facilities, the beach and the attention of our staff. Indeed we are not a luxury hotel but we strive to satisfy our customers and provide a friendly atmosphere so they can enjoy the beauty of the place. We are pleased to hear that despite having eaten throughout your stay mostly from our buffet, you found variety in the food and liked the atmosphere of our Carabelas Restaurant from where you can see different species particularly monkeys. The property is very extensive but is ideal for those who like hiking, but for those who do not, we offer our Shuttle service and also have the option to rent golf carts if they wish to have their own mobility within the complex. I hope we can serve you again in the near future.
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Amersham
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived at this hotel and it was a bit like a holiday camp. It was very spread out and although there were hotel minbuses around you basically had to do a lot of walking. Ten plus minutes walk from rooms to receptions or to pools etc. The grounds were fantastic, with great wildlife too. You must make the effort to go on the 6.15am bird watching tour as Alex the guide is amazing and even if you are not into bird watching, you will be amazed at what you can see. The butterfly house was another interesting walk around. The two beaches were beautiful and the swimming pools were nice too. However the rooms were disappointing. We booked the superior rooms, and thought we might get a terrace, as some had, but we were told we had a superior room, even without the little outside bit, however it did not feel very superior. The rooms were like little chalets and quite dark, however they were cleaned everyday and were quite comfortable. However there was no where to dry damp towels or clothes, apart from hang them on wardrobe doors. We also found the reception staff and main restauramt staff not the most friendly or the most flexible since when we were there, the hotel was practically empty. However the activity staff and cleaners were lovely. The downside to this hotel is that once you are there you cannot get out! It is a 2-3Km walk to the entrance and inconvenient and expensive for any kind of taxi ride, so without a car you are stuck at eating at their restaurant, which is a fixed price buffet or an expensive a la carte. We liked the restaurant near the beach but this shut at 5pm. We didn't organise any trips with the hotel as they seemed very expensive (a lot more than any other place we had visited in Costa Rica) but we felt we had to get out each day so arranged tours independently, which was easy to do. Oh and you will need a lot of insect repellent!

Room Tip: Ask for one with a terrace bit (two chairs and a little table)
See more room tips
  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, 4 weeks ago
Dear Guest, thank you for taking the time let us know your experience at our hotel. We appreciate the feedback so we can try to be better every day. We are glad that overall you enjoyed your stay with us and that you loved the beach and the wildlife that surrounds us. We want to apologize if any of the staff members were not as friendly as they supposed to be, is our goal to have a team that give the best service to all our customers. Our superior Selvamar rooms are not luxurious but they are clean and comfortable and they were recently remodeled but we also offer other types of accommodations. We will give your complements to our guide Alex, he will love to hear that his services are appreciated. We hope to have the opportunity to serve you again.
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had a great time at this place. The rooms were clean and comfortable. We were there for our daughter's wedding and everything went as planned. The decoration, the food,the service in general was great. Playa Blanca is great for swimming and sun bathing, the view from the beach is second to none.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, 4 weeks ago
Dear Guest, we are happy to hear that we were able to provide just what you needed on your getaway so you could have a great time. We want to give all our customers an excellent service so they are able to focus on enjoying themselves especially during such an especial event, as it was your daughter’s wedding. Indeed Playa Blanca is a beautiful place to relax and swim and also a nice setting to celebrate an special occasion. We hope to have the opportunity to serve you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Club Punta Leona

Address: Playa Blanca | Punta Leona, Jaco 1000, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Jaco
#6 Business Hotel in Jaco
#10 On the Beach Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel & Club Punta Leona 3*
Number of rooms: 108
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Also Known As:
Hotel And Club Punta Leona
Punta Leona Costa Rica
Punta Leona Jaco
Punta Leona Hotel Costa Rica
Hotel & Club Punta Leona Costa Rica/Jaco

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