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“Great surroundings but disappointing hotel” 4 of 5 stars
Review of Hotel & Club Punta Leona

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Hotel & Club Punta Leona
3.0 of 5 Hotel   |   Playa Blanca | Punta Leona, Jaco 1000, Costa Rica   |  
Hotel amenities
Ranked #16 of 43 Hotels in Jaco
Amersham
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Great surroundings but disappointing hotel”
4 of 5 stars Reviewed September 1, 2014

We arrived at this hotel and it was a bit like a holiday camp. It was very spread out and although there were hotel minbuses around you basically had to do a lot of walking. Ten plus minutes walk from rooms to receptions or to pools etc. The grounds were fantastic, with great wildlife too. You must make the effort to go on the 6.15am bird watching tour as Alex the guide is amazing and even if you are not into bird watching, you will be amazed at what you can see. The butterfly house was another interesting walk around. The two beaches were beautiful and the swimming pools were nice too. However the rooms were disappointing. We booked the superior rooms, and thought we might get a terrace, as some had, but we were told we had a superior room, even without the little outside bit, however it did not feel very superior. The rooms were like little chalets and quite dark, however they were cleaned everyday and were quite comfortable. However there was no where to dry damp towels or clothes, apart from hang them on wardrobe doors. We also found the reception staff and main restauramt staff not the most friendly or the most flexible since when we were there, the hotel was practically empty. However the activity staff and cleaners were lovely. The downside to this hotel is that once you are there you cannot get out! It is a 2-3Km walk to the entrance and inconvenient and expensive for any kind of taxi ride, so without a car you are stuck at eating at their restaurant, which is a fixed price buffet or an expensive a la carte. We liked the restaurant near the beach but this shut at 5pm. We didn't organise any trips with the hotel as they seemed very expensive (a lot more than any other place we had visited in Costa Rica) but we felt we had to get out each day so arranged tours independently, which was easy to do. Oh and you will need a lot of insect repellent!

Room Tip: Ask for one with a terrace bit (two chairs and a little table)
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, September 2, 2014
Dear Guest, thank you for taking the time let us know your experience at our hotel. We appreciate the feedback so we can try to be better every day. We are glad that overall you enjoyed your stay with us and that you loved the beach and the wildlife that surrounds us. We want to apologize if any of the staff members were not as friendly as they supposed to be, is our goal to have a team that give the best service to all our customers. Our superior Selvamar rooms are not luxurious but they are clean and comfortable and they were recently remodeled but we also offer other types of accommodations. We will give your complements to our guide Alex, he will love to hear that his services are appreciated. We hope to have the opportunity to serve you again.
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524 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2014

We had a great time at this place. The rooms were clean and comfortable. We were there for our daughter's wedding and everything went as planned. The decoration, the food,the service in general was great. Playa Blanca is great for swimming and sun bathing, the view from the beach is second to none.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, September 2, 2014
Dear Guest, we are happy to hear that we were able to provide just what you needed on your getaway so you could have a great time. We want to give all our customers an excellent service so they are able to focus on enjoying themselves especially during such an especial event, as it was your daughter’s wedding. Indeed Playa Blanca is a beautiful place to relax and swim and also a nice setting to celebrate an special occasion. We hope to have the opportunity to serve you again in the near future.
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Harrisonburg, Virginia, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 26, 2014

I had a great time visiting Hotel and Club Punta Leona. There room was very clean and comfortable. I particularly enjoyed the open air dining at Carabelas restaurant. The food was very good and quite healthy too! A very beautiful beach blue flag beach, playa blanca, is a short walk away from the rooms but there is also a shuttle. It was a great place to play in the waves. There was a very interesting rock shore on part of of the hill between that beach and the next. There were alot of crabs and sea life to be seen.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 28, 2014
Dear Guest, thank you for your excellent review. We appreciate the time you took to write about your visit with us and we are glad that you had a great time. It is a pleasure to hear that you were content with the room, the food and the beauty that surround us. Hotel & Club Punta Leona is an excellent place to relax and to enjoy the beauty of nature and we hope your will visit us again!
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Harrisonburg, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2014

If you want a relaxing time with options for activities- Punta Leona is the one. It is close (1 hour drive) to San Jose- the capital and to Jaco. It is probably the closest beach to the capital.

Visited by Costa Ricans and people from around the world. It is family oriented. Very clean rooms and linens. Workers are extremely friendly. And the manger is very much customer oriented and friendly. They have three restaurants around the resort. Food is amazing in its quality and variations. I plan to stay there again on my next trip to this paradise.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 28, 2014
Dear Guest, thank you very much for taking the time to write this kind review about Hotel & Club Punta Leona. We are delighted to hear that you enjoyed your stay and appreciate the kind words about our friendly team, clean rooms, food selection and quality. As you mentioned in your review, we have a good location close to San Jose and to many important attractions. We will love to serve you again in the near future.
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

The basis of my trip was for a study abroad and so by the end of my trip, totaling 3 weeks, I knew the place almost as if it was my home. The two beaches (yes two beaches) located on the resort were amazing. You can go snorkeling, fishing with their fisherman (we caught a 25 pound King Mackerel that was cooked for us later that night to eat at dinner), kayaking, put putting, and going to the pool. All of these things are at the hotel itself. It makes you feel like you are in a small town where everything you want to do is provided. The cleaning service was also just as great. Whenever we came back from either a long day of working or at the beach the room would be cleaned and any clothes that you needed to be washed were given to you by the end of the day. They cleaned clothes better than my mom and when I came back one day they had even washed off the sand from my sandals. For meals, we ate every meal at the resort and it was always excellent. The monkeys would often come and visit for breakfast and lunch. In the end I have nothing bad to say. If you were on the fence of staying here or not I hope this review convinced you, because Punta Leona is the best experience I have ever gotten at a hotel.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 28, 2014
Dear Guest, thank you very much for this excellent, five star review! We are so glad to hear that you enjoyed your stay and that you felt home away from home. We truly appreciate the compliments about our cleaning services, about our food and our team. We love your description of the beauty of the place itself. We cannot thank you enough for recommending our hotel to fellow travelers. We look forward to seeing you again soon.
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Holland, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 6, 2014

I stayed here for a wedding and my room was booked for me by the wedding party. It is a lovely property with two great beaches and several swimming pools throughout the resort. Our room was in the Selvamar area and was beyond small although very clean and well kept up. We loved the included breakfast, the monkeys basically dine with you and my kids were really excited about that. I was able to see one of the larger apartments while we were there. The extra space is really a must, but I would have liked a little more decoration to them. They were very white and plain. Overall this is an excellent place to experience Costa Rica. It is not an overly touristy area and gave a more authentic representation of the Country and it's People. If you stay here, keep in mind you are not coming to get an awesome room, you are coming to enjoy the resort and surrounding area.

Room Tip: If you need space, do not stay in the Selvamar rooms!
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 10, 2014
Dear guest, we appreciate your comments and we are pleased that you enjoyed the hotel and the lush nature that surrounds us. Hotel Punta Leona is an ideal place for any type of event and we have beautiful locations especially the esplanade overlooking Playa Blanca. As you mention our standard rooms are simple but very clean and we also offer other types of accommodations to suit the different tastes of our customers. We hope to have the opportunity to serve you again.
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San Francisco, California
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 5, 2014

I can't say enough about this amazing place! The room was clean, the staff super friendly! My son enjoyed the butterfly and bird walks. The pool for kids was great (he spend most of the time there). The breakfast was delicious with a lot of fruit to choose from and monkeys everywhere! The only con is how far this place is from everything else. With that said it wouldn't stop me from staying here again.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 10, 2014
Dear guest, we appreciate your excellent feedback and we are glad to know that you and your family enjoyed all the amenities offered by our Hotel. We are located near the Carara National Park, the town of Jaco and also the Tarcoles river. But there is also a travel agency within the hotel that organized one day tours to other tourist areas such as the Manuel Antonio National Park, The Arenal volcano and other popular areas. We hope you visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Club Punta Leona

Address: Playa Blanca | Punta Leona, Jaco 1000, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Jaco
#9 Spa Hotel in Jaco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel & Club Punta Leona 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Hotel And Club Punta Leona
Punta Leona Costa Rica
Punta Leona Jaco
Punta Leona Hotel Costa Rica
Hotel & Club Punta Leona Costa Rica/Jaco

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