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“Quick beach day trip from San Ramon” 3 of 5 stars
Review of Hotel & Club Punta Leona

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Hotel & Club Punta Leona
3.0 of 5 Hotel   |   Playa Blanca | Punta Leona, Jaco 1000, Costa Rica   |  
Hotel amenities
Ranked #16 of 43 Hotels in Jaco
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Quick beach day trip from San Ramon”
3 of 5 stars Reviewed August 27, 2013

Punta Leona was recommended by friends who live in San Ramon as a quick day trip if we wanted to see a beach while visiting Costa Rica. The drive took 1.5 hours going and 2 hours returning (many trucks on the hills in the evening slow the return trip a bit). Roads are not clearly marked and directions on the website were not accurate but we used a combination of GPS and paper map to find our way well.

We paid for day passes since we were staying at a hotel in San Ramon. They were $50 USD per person for the day which we learned when we arrived because this information is not on the hotel/resort website. This fee only provides access to the resort and lunch so bring beach and bathing towels with you. We learned that we could rent towels for the day at $5 USD per towel. If you lose or do not return a rented towel, you will be charged $20/towel.

What we wish we had known before we arrived:
1. You need to bring a photocopy of a passport (if you are not a Costa Rican citizen). You will need it to enter the property.
2. The receptionist at the activities center where we purchased the days passes does not speak English (I speak very little Spanish so we were challenged to understand what our entry fee included). I decided to go to hotel reception and received help from Karen who was fluent in English. She was so helpful. Whenever we had an issue with language we returned to her to ask questions. She was great.
3. There are two beaches on the property. Almost everyone on staff recommended we spend the day at Playa Blanca.
4. A bus/shuttle is free and available to transport you around the property (e.g. from beach to beach, pool to restaurant, etc.). Because it runs only every 30 minutes, we decided to park at Playa Blanca and go and come from there.
5. I can't emphasize enough that if you do not speak Spanish, the day may be frustrating. So be sure to visit Punta Leona with someone who can translate for you or bring a pocket translator along to help.

Erik at the main gate was wonderful! When we arrived without passport copies (because we did not know we needed them), he worked with us to figure out a way to get us on the property. I always travel with an image of my passport in my phone so he allowed me to connect my iPhone to his computer at the main gate. We downloaded the image, made a copy and were on our way. Erik - you made our day!

Finally, even though we had challenges throughout the day, we enjoyed our day at the beach. The water was just the right temperature, the smoothies we bought at Playa Blanca tasted great and the pool was clean and refreshing. We also saw and photographed wildlife which made the visit exciting.

I highly recommend Punta Leona for locals (Costa Ricans) and those who are fluent in Spanish. If you don't speak Spanish, you may have a difficult time.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, September 2, 2013
Dear Guest, thank you for your visit for the day to our hotel and for sharing your experience with us. We are please to know that you enjoyed the beach and the services that we offer. Your comments will help us identify ways to improve because our priority is to please our customers. Most of our staff is bilingual especially in the areas of customer service and we constantly receive clients from all over the world. We regret that the language was a barrier for your relaxation and we will ensure that this is corrected. We hope to have the opportunity to serve you again.
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524 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
SW, Ontario
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 23, 2013

The Pacific is as warm as bath water. I can't figure out how a large body of water can be that warm. It was startling.
We went zip lining. It was fun to try.
We saw white faced monkeys, a three toed sloth, large iguanas, a few toucans and many scarlet macaws. But the one animal that wanted to make friends with me was a coati. (I think that's what it was.) I was sitting by the pool and opened a package of chocolate covered peanuts. Out of the corner of my eye, I sensed movement behind me. I turned around and there was a racoon like animal with a pointy snout and monkey tail. I was startled. I jumped up and threw a banana peel towards him. He sniffed it but looked up and moved toward me. I moved away and clapped my hands to scare him off. This drew the attetion of everyone around the pool and the cameras came out. Someone else gave him some food and he disappeared up the tree behind me.

The story should be finished right. About an hour or more later, I remembered the chocolate covered peanuts. I reached into my beach bag and pulled out the package and ate a couple when I reached to get a couple more to my surprise, that silly teddy bear like creature was beside me with a look that said, "You wanna share those with me, don't you?" I'm thinking I know nothing about this animal and don't want to find out the hard way that I should beware, so I jumped up and walked to the other side of the pool eating my chocolate covered peanuts and threw the empty wraper in the garbage can. My guess is that he learned that the crinkling sound of packaging means there is a yummy treat to be had. He was cute and shy though.
The bird watching hike was really good. The guide knew what he was talking about and showed us multiple birds. There was a serious birder in our small group and he was thrilled to add a few new birds to his life list.
The rooms were very basic, but the grounds and pool were nice.
We loved watching the monkeys play as we ate breakfast. One morning we got to the restaurant early and a monkey snuck into the nearest table and stole the sugar packages. He shared them with his friends. (Note to self: Add photo of monkey with sugar.)

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 26, 2013
Dear Guest. Thank you very much for your great comments. We appreciate the time you took to write in detail your experience at our hotel and we are filled with joy to know that visitors like you appreciate nature. Part of the magic of our hotel is that people who visit us can have the opportunity to admire the many species that live in our forests and that wander around the complex. We are glad you spend a relaxing time at Hotel & Club Punta Leona and we look forward to welcome you again.
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Sacramento, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 22, 2013

Only stayed for one day/night.
Had not done any "canopy" tours and this was our last day. Did the one they offered at their "sale price", it was totally fun and well worth it. Enjoyed lunch over looking Playa Blanca and had some great snorkeling there afterwards. Got to see a monkey invasion at breakfast. That was great.
I also had not seen any of the Blue Morpho butterflies during our trip, so even though they were bred and captive, it was fun to walk through their butterfly garden.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 26, 2013
Dear Guest. Thank you for taking the time to let us know about your experience at the hotel. We are pleased to know that our canopy tour was fun and that you enjoyed the beach and the beautiful nature that surrounds us. It was a pleasure to have you staying with us and we hope you visit us again.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 17, 2013

The service in the reception is horrible. The manager Jose was rude and confrontational. I can see more than one complain about this manager in the reviews. I'm glad to see that more that one person has reported this person. Also the service in the bar was just as bad with the bartender. I'm extremelY dissapointed overall with the poor service your staff is running. Please take our opinions in consideration.

  • Stayed August 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 25, 2013
Dear Guest, we are truly sorry that your experience at Hotel & Club Punta Leona was not as pleasant as expected.
We have being working hard to improve and solve any problems that have been reported by our guests. Our goal is to provide our customers with the best service and ensure that all our staff follow the same objective. Hopefully you will come back again and we can show you the difference. Thank you for your comments.
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Heredia, Costa Rica
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 11, 2013

Just spent the weekend here and it was a great experience, specially for the kids. This is a quite old hotel but very well taken care of. Rooms, if a bit on the small side, are comfortable, very clean and well maintained. Food was excellent, beach and pools are very good, the butterfly farm was a nice short attraction, everyone is caring and friendly... The highlight was definitely nature, even for us, costaricans who are used to nature, being surrounded by rain forest and all kind of animals was impressive. Walking on a trail under the trees, you really don't feel it's 95F out there, and the "Carabelas" restaurant, which was built respecting its original setting, was an experience in itself. The only minor complaints would be with 1- the pillows, we only had one per person and it was a bit thin and 2- parking space was scarce in our section... but really not a deal breaker at all. At only 2hrs from home, I'll definitely take the kids again here.

Stayed August 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 13, 2013
Dear guest, thank you for taking the time to share your experience with us and for your excellent comments. We are very pleased that you liked our hotel, the food, the beach and all the amenities that we offer. In regards to the pillows, in your next visit just contact the front desk and we will gladly get you more if needed.
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Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 3, 2013

We stayed at Punta Leona Resort last week of July 2013 and after reading the reviews , I was kinda concerned. But, it surpassed my expectations. People are so kind and nice and friendly.
Starting my entry to Costa Rica - I met a nice Taxi driver Lester. He gave me a very good deal to drive us to the Resort. He was v nice. The room at the hotel was BEAUTIFUL!! The beds were fine, the room was nice, the balcony was superb and it was clean and house keeping was promptly done! I have 0 complaints. The staff was v friendly and helpful and nice, especially Beatrice...
The shuttle drivers were so nice - they wud just stop if they saw us walking anywhere and take you there...especially Marco. The Tour guide, Alex, was very knowledgeable and informative and he is the person to reach out to abt any information on tours - speaking of which I highly recommend the 'Crocodile Man Tour'. They are the locals - Louis - actually got down and fed the crocodile - which was "wow"! They patiently showed us a lot of crocodiles and birds.

The Resort had a lot of animals and birds around and the beaches were breath-taking..
The bird-watching tour with Alex and the Butterfly tour and the Night walk are a must-do. Food was fine, loved the fresh fruits everyday. Pools are nice too.

We loved everything! We would love to go back!

Room Tip: The Selvamar - Superior Rooms have a balcony - which is v nice. Had my morning cup of tea there and...
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, August 13, 2013
Dear Guest, it fills us with satisfaction to read your comments and know that you enjoyed your vacation in Costa Rica. We always look to please our guests so they can relax during their stay and explore the lush nature that surrounds us. We will forward your comments to our staff as it is important for them to know that their work is appreciated. We hope you will visit us again.
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New York City, New York
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 27, 2013

I recently stayed at the Hotel Punta Leona and am not sure what the negative reviews are about. The room was clean and well looked after daily by housekeeping. The staff at the hotel were very friendly and helpful.

There is alot to do and see without even leaving the grounds. I would stay there again.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bernarda L, Guest Relations Manager at Hotel & Club Punta Leona, responded to this review, July 29, 2013
Thank you very much for your comments and we are pleased to know that you enjoyed your stay at Punta Leona so you could form your own impression of our hotel. Unfortunately there are some malicious clients that write negative comments that do not show the reality of the hotel. Our goal is to provide the best service to our customer so they can enjoy the natural beauty that surrounds us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel & Club Punta Leona

Address: Playa Blanca | Punta Leona, Jaco 1000, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Jaco
#9 Spa Hotel in Jaco
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel & Club Punta Leona 3*
Number of rooms: 108
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Also Known As:
Hotel And Club Punta Leona
Punta Leona Costa Rica
Punta Leona Jaco
Punta Leona Hotel Costa Rica
Hotel & Club Punta Leona Costa Rica/Jaco

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