I went to the Punta Leona Hotel and Resort at first excitedly (having read good reviews) and then apprehensively (reading bad reviews recently posted). Perhaps this was a good thing because I called from San Jose letting them know I'd be there shortly. The receptionist finally found my reservation, and upon arriving to the front entrance, my name was easily found and we were let in the grounds. Checking in was very easy and the front dest receptionist was helpful and friendly. We had a rental car, and I can see how not having a car and disliking walking would make for a bad visit. The map helped me navigate around the large grounds to the market, nearby Playa Blanca, and the pool grounds. I found the staff to be friendly and helpful, and a smile from one makes a difference. Our room was nice, just two queen size beds, and it was clean and quiet. (ok, there was a noise that came from the plumbing, but that kind of minor detail wasn't enough to make me any less happy). Breakfast buffet was delicious, and we were fortuntate to see MANY white-faced monkeys and pizotes. For some reason they didn't come around the following morning. I was happy my daughter enjoyed their beauty so much. I saw and heard toucans and macaws from a distance. The grounds are lovely, I have to say I was amazed and concerned about the sprawling developments. We enjoyed the pools and the butterfly gardern, and the restaurant at Playa Blanca was a nice place to dine our first night. Nearby Playa Herradura was very quiet when we went out for dinner the 2nd night. I also like the minutes the hotel gave for both local and international phones calls. My mother, daughter and I had a great time!
Our bungalow was towards the end of the path way, so it was nice not to be right next to the parking...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you very much for your review. We are pleased that you and your family enjoyed your stay at the hotel, the nature and the service of our friendly staff, but especially we are pleased that you were able to form your own opinion about our property with your visit after reading both positive and negative comments. We strive to make our customers enjoy a nice vacation in a familiar environment surrounded by natural beauty and we take very seriously the comments that our guests provide us to improve everything that needs it. We hope you visit us again!
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