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“Excellent service” 5 of 5 stars
Review of Piko Travel - Private Tours

Piko Travel - Private Tours
Los Suenos | Herradura, Jaco, Costa Rica
506-8833-1772
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Ranked #7 of 65 Activities in Jaco
Type: Tours
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Attraction Details
Owner description: We specialize in high quality TOURS , Surf trips and lessons , ATV Tours Zip-Lining , Sport Fishing and much more. We strive to provide you with the best service for your vacation.Let us know your travel plans and we can arrange a shuttle service pickup/drop-off for you if you are flying into San Jose or san jose Airport. make sure you check our combo deals .pikotravel
Radnor, Pennsylvania
1 review
“Excellent service”
5 of 5 stars Reviewed August 14, 2014

We took the Monkey Mangrove tour and loved it. Our driver was incredibly nice and accommodating. The tour was terrific. We saw a ton of different kinds of animals and the guide was easy to understand and described everything we saw. Best of all we saw monkeys close up - even on our heads! My kids really enjoyed this. We also went to the beach at Manuel Antonio on the same day which was also nice. I would highly recommend this company, they are friendly, reliable, less expensive than the Marriott resort, where we stayed, and offer great tours.

Visited August 2014
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69 reviews from our community

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English first
Pembroke Pines, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful Service!”
5 of 5 stars Reviewed August 7, 2014

My husband ("Enzo") and I cannot say enough about Piko. He made tour recommendations, all of which were outstanding. He made himself available by phone if we needed anything and also followed up to make sure that we enjoyed our tours. We are very pleased with his service and highly recommend him.

Visited July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Engelberth V, Owner at Piko Travel - Private Tours, responded to this review, August 8, 2014
Thank you so much for your review!!

Customer service always comes first for us... That´s why we always keep a close eye on our email responses, phone calls and texts. We want to know how everything goes and make sure our clients are happy.

We hope to see you again! It´s always nice to have great clients coming back!

Thanks again!
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Hollywood, Maryland
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great service”
5 of 5 stars Reviewed August 7, 2014

I found Piko mentioned on Trip Advisor while looking thru reviews of the Los Suenos Marriott. Everyone highly recommended using their services for transport and tours...they did not disappoint! From the quick responses to emails to booking tours at the last minute, Piko and Gerald were fantastic. We did the Vista Los Suenos zip line as well as the Pura Vida Princess Tortuga tour during our wk in Costa Rica. They helped us find taxis at the last minute into Jaco as well. Cost is definitely cheaper than thru the hotel.
Thanks again for helping make our 1st time in your country memorable!

Visited August 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Engelberth V, Owner at Piko Travel - Private Tours, responded to this review, August 8, 2014
Thank you so much for your review!!

You guys were great clients.

We are very happy to know you are happy with the service provided and enjoyed the tours.

Hopefully we will see you again in Costa Rica... Irie (the rottweiler) will be waiting!

Thanks again!
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New Haven, Connecticut
Senior Contributor
27 reviews 27 reviews
9 attraction reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Great Service & Tours”
5 of 5 stars Reviewed July 11, 2014

These guys are located on the public beach area right in front of the pool at the Los Suenos Marriott.

Costa Rica is known for all of the different tours, activities and day trips you can take. There is no shortage of tour companies ready to take your business.

We utilized the services of PIKO and were not disappointed in the least!

Piko and Gerald helped to arrange our day trips to the Poas Volcano/Doka Coffee tour and then to Manuel Antonio National Park. On both occasions they secured the services of Royner to be our driver/guide for the day. Royner was great. Knew the area, gave interesting facts and made us feel extremely comfortable.

Their follow up was also excellent when they were informed about a potential issue on one of the tours and wanted to make sure he heard our take on the situation. Gerald proactively reached out to me to discuss.

In addition their pricing was extremely reasonable and lower than the other nearby options - including the onsite tour company at the Marriott.

Lastly, while we already had paid for transport to and from the Hotel before we knew about these guys, they can also get you to and from the airport at around 25% less than the hotel option.

I highly recommend Piko!

Visited June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Engelberth V, Owner at Piko Travel - Private Tours, responded to this review, July 13, 2014
Thank you so much for your review!

We are very happy to know that you had a good experience with the service provided...

We work really hard to make sure our clients go back home with great memories and it's always nice to read the feedback directly from them.

Don't forget to let us know if you come back to our country someday.

Sending the best Costa Rican vibes your way!
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Cary, North Carolina
Reviewer
5 reviews 5 reviews
3 attraction reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Personalized, friendly service”
5 of 5 stars Reviewed July 5, 2014

I first learned about Piko Travel on this site and I am certainly glad I did! Piko Travel is based on the beach directly in front of the Marriott Los Suenos hotel. They offer personalized service at affordable prices. Piko promptly answered all of my email questions and shared good advice about travel and excursion options.
Ronald picked us up at Monteverde and transported us to Los Suenos. He shared plenty of tips regarding the local area as well as options for souvenir shopping along the way. Ronald also picked us up the next day to take us on the Monkey Tour and to the public beach near Manuel Antonio. The Monkey tour turned out to be one of the highlights of our trip. We hadn’t even considered this option until Ronald and Gerald made the recommendation. The Monkey Tour is a boat ride through mangroves filled with wildlife. We saw lots of birds, a troop of Capuchin monkeys and a three-toed sloth (mother and baby). The boat guides carried smashed bananas to lure the monkeys to our boats. The monkeys climbed into our boats and onto our heads so they could eat bananas from our hands. We have so many great pictures of the monkeys up close and personal.
We also appreciated that Gerald and team offered us lots of options for touring but also appreciated that we preferred to spend most of the Los Suenos portion of our trip relaxing at the pool. We never felt pressured to do more than we planned.

Visited February 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Engelberth V, Owner at Piko Travel - Private Tours, responded to this review, July 13, 2014
Thank you so much for your review!

We always try to answer all the questions our clients may have as quick as possible. This allow us to show them that we are always paying close attention to their needs and concerns.

Ronald is one of our most requested drivers and thanks to your feedback we can see why! We are very glad to know he is keeping our clients safe and happy.

And as you said the monkey tour is still one of the most fun and unforgettable activities around here! Those monkeys on top of your head make the most amazing pictures from your Costa Rican adventure.

We are very happy to know you had a great time! Don't forget to let us know if you ever come back!

Sending our best wishes your way.
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