We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Pictures, Disaster in Person!!!” 2 of 5 stars
Review of Daystar Diamante del Sol

Save Saved
You added Daystar Diamante del Sol to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Daystar Diamante del Sol
4.0 of 5 Condominium   |   Jaco centro el frente Plaza Coral, Jaco 61101, Costa Rica (Formerly Oceans Diamante del Sol)   |  
Hotel amenities
Brickell, Florida
1 review
“Great Pictures, Disaster in Person!!!”
2 of 5 stars Reviewed February 28, 2012

Description Issues When Booking (Major Travel Site)
Advertised 1 king and 2 double beds, instead we had 1 king and 1 queen leaving one person on the couch.
Advertised as 2 Bedroom Penthouse, we were in the middle on 6th floor. The building had 10 floors, and we should have been on the tenth floor.
Advertised Housekeeping, we never received any and requested towels and were told to wash our own. We requested more toilet paper, and never got
more than 1 roll (there was three bathrooms!)

Hotel Room Issues
WIFI was broken nearly the whole time.
NO HOT WATER!!!! I called and complained three time's and ignored all my requests. They kept saying they have to ask the manager.
ELEVATORS not working! One elevator worked then another broke. At one point had to take the stairs up and down.
Flooded Shower, the shower flooded to the point all the towels need to suck up the water. The problem was we couldn't get new towels bc we had to wash our own.
Bad water pressure for toilets
Toilets clogged super easy
Fridge stopped working, had to manually fix it because nobody came.
Keys consistently stopped working. Got locked out and had to go to the office 2x to replace
Power went out twice
Security wouldn't let a local friend who lived there visit
Pipes were leaking in halls, exposed pipes everywhere
SO MANY PROBLEMS!!!

Room Tip: Choose Only Three Bedroom Penthouse!
See more room tips
  • Stayed February 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaystarRentals, Manager at Daystar Diamante del Sol, responded to this review, April 5, 2012
I’m sorry to hear of your unfortunate experience staying at Diamante del Sol. We really appreciate that you took the time to report this to us. We at DayStar rentals are in the process of upgrading our guest service department to more efficiently meet our client’s needs.

In regards to your comments about elevators not working on the building, we are fully aware it was an inconvenience to you as a rental guest. This temporary construction was a mandatory solution to an existing problem. The developer took full responsibility and immediately had workers on site to fix the issue. Unfortunately, the repair schedule was during your rental stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

56 people have reviewed this hotel

Traveler rating
    41
    10
    3
    2
    0
See reviews for
21
7
Solo
0
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
CANADA
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 24, 2012

We stayed in the South building for 10 nights in Feb 2012. The condo is large and well appointed with modern furnishings and accessories. We had a 3 bdrm with balconies off of the living room, dining room and each of the 3 bedrooms - WOW what a view! It was so peaceful to sit both in the morning and early evening and watch the surfers, the fishermen, the fishing boats leaving Los Suenos marina, people walking etc. The pools are large and well maintained. There is a Security Guard 24 X 7 at the pool area and also at the entrance to the parking area although we witnessed nothing to indicate that Security was a necessity. It is a short walk to the uptown area of Jaco where you will will plenty of good restaurants. We dined out 8 of 10 nights and did not have a bad meal - everything was delicious. I would recommend this location to anyone.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta suburbs
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 24, 2011

This is a great place to stay in Jaco. We stayed in an enormous two-bedroom condo which had a stunningly gorgeous view of the ocean. The condo was very nicely furnished, and it had everything we needed, including wi-fi. It has a gated, guarded entrance as well as a gate & a very conscientious guard between the pool and the beach. The pool area is quite beautiful; a lot of attention was paid to the landscaping & rock features. Diamonte del Sol is centrally located as far as restaurants, banks, bars, and grocery stores.
The manager/owner of our unit lives in Jaco, and she was extremely attentive to our needs and also made some great suggestions about things to do (and to not do) in the area.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2011

I stayed at Diamante del Sol with my family and friends who were traveling to Jaco for a wedding. We rented three 3 bedroom condos and four 2 bedroom condos, for approximately one week. I've stayed in other condo/hotels in Jaco and had initially organized to stay at another condo, but then changed our group stay to Diamante after learning about this newly built condo. From the first email correspondence with the staff at Day Star (owners of Diamante del Sol) I knew we made a good choice! The staff were all very kind, informative, and flexible in organizing our group stay. Special thanks to Veronique (Reservations Manager) and Anna (Diamante receptionist) for being all the support I could have asked for! I actually kinda miss them :)

Diamante Del Sol is centrally located in Downtown Jaco (close to banks, grocery stores, souvenir shops, and restaurants) and sits right on the beach. I was very impressed with the modern and luxurious design and finishes of the spacious condos (it made it difficult to go back to my small apartment in New York City).

This hotel is definitely a good value for larger groups; especially able groups who prefer and/or don't mind taking care of themselves and exploring the town (as opposed to traditional hotels with restaurants on site and daily room service).

My experience at Diamante del Sol was awesome. I definitely recommend this condo/hotel and can't wait to go back.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 14, 2011

Diamonte del Sol is an upscale, high rise oceanfront condo conveniently located in Jaco. Accomodations are very nice. We felt this was a good value if you need more than one bedroom. The condo was well-appointed, although it smelled musty. The air conditioning worked most of the time, but not always.
Excellent pool. Beach is the worst in Jaco - rocky, not maintained, river runs in front of property. Staff is friendly and helpful, but only availabe from 8 to 5 (with some gaps when the office is closed for unknown reasons). Restaurants and grocery store nearby - we realy didn't a need a car. Ask about Graffiti restaurant, which is very close and excellent.
We would recommend, if you are not expecting first-class hotel type accomodations. If that's what you want, stay at the Marriott Los Suenos.

Room Tip: The higher the floor the better the view. Big difference.
See more room tips
  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, CO
Top Contributor
54 reviews 54 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 2, 2010

We stayed in unit 2-7C for the first week in July. This project was still in the process of being completed and is one of the higher end properties in Jaco. We were able to walk to everything, but did not hear the noise of downtown. It is directly on the beach with a great pool. The onsight management is out of this world and I felt like they were more like extended family helping us enjoy our vacation to the fullest. This was our second trip to the area and we love it so much that we purchased a unit in this project before we left.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Daystar Diamante del Sol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Daystar Diamante del Sol

Also Known As:
Daystar Diamante Del Sol Hotel
Daystar Diamante Del Sol Hotel Jaco
Daystar Diamante Del Sol Costa Rica/Jaco
Address: Jaco centro el frente Plaza Coral, Jaco 61101, Costa Rica (Formerly Oceans Diamante del Sol)
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #3 of 48 Specialty lodging in Jaco
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Daystar Diamante del Sol 4*
Official Description (provided by the hotel):
At Diamante del Sol, it may be hard to decide where to start your perfect day... breakfast in bed followed by a walk on the beach, a massage and a book at your pool side cabana. The choices don't stop there... complete your day with an invigorating Canopy Tour or tranquil mountain horseback ride, savor fine foods and shops in town or watch from your balcony the sun set in shades of red and orange over the Pacific and make your plans for the next day in paradise.Whatever your desire, our Costa Rican hospitality and exquisite amenities await you. Enjoy the endless possibilities of another perfect day at Diamante del Sol. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Priceline, Tingo, Cheap Tickets, Hotels.com and Agoda so you can book your Daystar Diamante del Sol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Daystar Diamante del Sol, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.